Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$125K - $150K *

Drive operational excellence by leading multi-team managers in executing compliant money movement flows. Collaborate cross-functionally to enhance customer experiences while ensuring risk mitigation a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $148K *

Unlock operational excellence by managing advanced models and data structures to enhance GTM processes. Collaborate with teams to drive insights and improve compensation strategies, ensuring data-driv...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$158K - $208K *

Innovate the future of our enterprise SaaS platform by defining product strategy, driving customer value, and collaborating with cross-functional teams to enhance user experiences and achieve growth o...

Waterloo, ONRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $147K *

Drive operational excellence by leading diverse teams, enhancing member experience, and ensuring compliance across multiple healthcare locations. Collaborate with partners to implement innovative solu...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Help us shape the future of digital advertising by leading a team in delivering programmatic campaign excellence and leveraging data-driven insights to meet client objectives across various channels...

New York, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by managing diverse EV projects, ensuring successful delivery through collaboration, strategic planning, and effective stakeholder engagement. Drive project excellence while naviga...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$168K - $240K *

Lead the charge in optimizing business operations through innovative solutions, driving efficiency and productivity while fostering cross-functional collaboration and data-driven decision-making to en...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$160K - $200K *

Lead and shape a high-performing Security Engineering and Operations team, driving proactive threat management and strategic engineering initiatives across North America while enhancing operational ef...

RemoteRemote

Today

  •   11 - 15 years exp.  •   Media

$100K - $120K *

Shape the future of project management by leading software implementations, enhancing efficiency, and collaborating with diverse teams. Drive success through strategic planning and effective communica...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $179K *

Champion seamless office operations and executive engagement, ensuring exceptional experiences and strategic support for leadership activities in a dynamic environment. Collaborate with diverse stakeh...

Washington Metro, DCRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Shape the future of sales operations by leading logistics, customer onboarding, and revenue reporting for a dynamic B2B technology company. Drive strategic initiatives and ensure seamless processes th...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$151K - $178K *

Shape the future of credit decisioning by leading a team focused on automating underwriting processes, enhancing portfolio analytics, and driving policy governance in a fast-paced fintech environment...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Lead Oracle Cloud EPM projects, ensuring timely delivery and high quality. Collaborate with stakeholders and manage resources to achieve project objectives, fostering team success and effective commun...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$111K - $168K *

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Transform healthcare project management by leading complex construction initiatives. Collaborate with clients to ensure project success from planning to completion, while managing resources, budgets...

Boston, MARemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape our Sales Operations by optimizing pipelines, enhancing CRM accuracy, and leveraging AI tools. Collaborate with diverse teams to support revenue growth and streamline processes, ensuring actiona...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$98K - $130K *

Transform warehouse and eCommerce operations by leading technical and operational projects. Collaborate with cross-functional teams to design scalable solutions that enhance productivity and drive exc...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Transportation

$113K - $215K *

Drive transformative initiatives by leading complex, cross-functional programs to deliver impactful digital, data, and operational capabilities while aligning stakeholders and driving project success...

Seattle, WARemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead and enhance People Operations by driving scalable service delivery, managing complex programs, and fostering a high-performing team to improve employee experience while ensuring compliance and op...

Lehi, UTRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$151K - $252K *

Join a team that's driving revenue growth by leading commercial initiatives across diverse markets. Utilize your expertise to negotiate complex deals, influence policy, and deliver strategic solutions...

Atlanta, GARemote

Today

  •   8 - 10 years exp.  •   Business Services

$164K - $174K *

Transform financial reporting by leading a high-performing team, ensuring compliance and accuracy in U.S. GAAP statements, while driving process improvements and digital initiatives to enhance operati...

Holbrook, NYRemote

3 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$97K - $146K *

Lead and inspire field operations for home energy rebate programs, ensuring efficiency and customer satisfaction. Drive team performance, technical oversight, and strategic growth initiatives across M...

Mississippi, USRemote

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$167K - $176K *

Shape the future of design operations by driving program execution, leveraging AI for efficiency, and managing cross-functional partnerships to enhance creative workflows and deliver impactful design...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $151K *

Drive operational excellence and program execution across design initiatives, leveraging AI to automate workflows and enhance collaboration. Build scalable systems and manage vendor relationships to e...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's redefining HR technology! Lead the design and management of our Workday system, collaborating across departments to enhance HR and Payroll processes through innovative solutions and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.