Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$115K - $172K *

Shape the future of healthcare by leading complex data ingestion initiatives. Collaborate with cross-functional teams to drive program delivery, manage risks, and ensure operational excellence while t...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$150K - $180K *

Unlock potential by leading complex workforce enablement initiatives, shaping enterprise-wide strategies, and guiding multidisciplinary teams to drive impactful transformations while fostering high-pe...

New York, NYRemote

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Transform your career by leading strategic workforce enablement initiatives. As a Senior Manager, you'll collaborate with senior executives, shape learning strategies, and drive impactful change acros...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Join us to drive operational efficiency and strategic initiatives across the organization. Lead cross-functional projects, analyze complex challenges, and implement scalable solutions to optimize perf...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $160K *

Contribute to the vision and strategy of AI-powered products, managing their lifecycle and delivery. Leverage AI tools for decision-making and mentor fellow Product Managers to enhance team capabiliti...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Champion the vision and strategy for AI-powered products, driving their roadmap and delivery while mentoring peers. Leverage AI tools to enhance decision-making and product lifecycle management, ensur...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $200K *

Advance your career by leading public sector consulting projects, mentoring staff, and driving financial solutions for local governments. Join a dynamic team dedicated to community success and profess...

Mishawaka, INRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$124K - $156K *

Shape the future of AI Services by owning product strategy and execution. Collaborate with engineering teams to define agentic capabilities, drive tool strategies, and establish AI quality standards t...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead transformative Workday implementations, managing client relationships and project lifecycles. Drive innovation and strategic growth while ensuring exceptional customer satisfaction and effective...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $213K *

Drive innovative technical solutions in power stability and electrical systems, engaging with customers and collaborating with sales teams to deliver tailored proposals that meet complex requirements...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$138K - $173K *

Lead high-impact programs to optimize customer experience support, focusing on BPO partnerships and evolving service delivery models. Collaborate across teams to ensure smooth transitions and enhance...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in optimizing sales operations for key retail partners, executing strategic initiatives, and enhancing digital presence to drive growth and improve customer engagement across multiple...

Bentonville, ARRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead the charge in optimizing business operations by collaborating across departments, managing cross-functional projects, and enhancing performance. Drive strategic initiatives and support the operat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $150K *

Bring your expertise to drive revenue growth in healthcare through consultative sales and strategic partnerships. Own the full sales cycle, collaborate cross-functionally, and mentor future hires in a...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Partner with us to drive growth and customer engagement in the life sciences sector. Leverage your technical expertise and strategic insight to build trusted relationships and deliver analytics soluti...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $176K *

Lead the charge in managing complex data center projects, ensuring safety, quality, and timely delivery. Collaborate with diverse teams to foster relationships and drive strategic improvements while e...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $175K *

Lead and optimize project management efforts, ensuring safety and efficiency while fostering strong relationships with clients and teams. Drive strategic improvements and mentor diverse teams to achie...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$125K - $175K *

Elevate project outcomes by leading diverse teams, ensuring safety, and driving effective communication. Leverage your expertise in construction management to enhance processes and foster strong clien...

Dallas, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Transform global partner marketing strategies to drive growth and engagement. Collaborate with cross-functional teams to execute integrated campaigns and optimize performance across diverse markets, e...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$136K - $160K *

Advance the software delivery process by managing launches and releases, ensuring accuracy and efficiency through automation and collaboration with cross-functional teams. Design workflows and tools t...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $188K *

Empower healthcare systems by leading advisory projects, managing teams, and delivering data-driven solutions. Collaborate with clients to enhance performance and build strong relationships while ensu...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Shape quality operations by ensuring compliance and excellence in clinical trials. Oversee the Quality Management System, manage Quality Events, and drive continuous improvement while collaborating wi...

Johnson City, TNRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Drive revenue growth by optimizing systems and processes across Marketing, Sales, and Customer Success. Leverage data to enhance operational efficiency and establish HubSpot as a reliable source of tr...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $220K *

Join a team that's redefining product development by transforming innovative ideas into user-friendly software. Collaborate with design and engineering to drive projects from concept to launch, ensuri...

New York City, NYRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Transform strategic initiatives by coordinating and executing projects that enhance organizational effectiveness, support leadership communication, and drive process excellence across departments, ens...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.