Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
3 days ago
$120K - $150K *
Lead the Service organization to drive exceptional member experiences, optimize operations, and strengthen relationships in a luxury environment while ensuring high standards and continuous improvemen...
4 days ago
Senior Director, Service Delivery & Support, AirDial
$130K - $190K *
Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...
1 week ago
$130K - $180K *
Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...
Reposted 5 days ago
$211K - $290K *
Lead the charge in driving growth and innovation in payer solutions. Oversee P&L performance, manage diverse teams, and enhance client engagement while expanding market presence in advanced healthcare...
3 days ago
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
2 weeks ago
$138K - $231K *
Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...
2 weeks ago
Director, Client Invoicing, Collections and HUB
$90K - $120K *
Join a dynamic team as you manage client invoicing, collections, and performance metrics. Utilize your strong communication and organizational skills to enhance workflow efficiency and foster client r...
5 days ago
Lead Director - Production Services Operations DDAT
$100K - $231K *
Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...
3 weeks ago
$120K - $150K *
Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...
2 days ago
Senior Director Client Services
$130K - $180K *
Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...
1 week ago
National Director of Service Sales
$120K - $150K *
Architect a thriving national service sales strategy to elevate recurring revenue, enhance contract retention, and establish long-term customer relationships within a fast-paced and dynamic environmen...
5 days ago
Director, Technical Product Management
$209K - $244K *
Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...
1 week ago
$138K - $165K *
Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...
2 weeks ago
$170K - $205K *
Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...
2 weeks ago
Regional Director of Agent Channel - Atlanta
$120K - $150K *
Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...
1 week ago
Director, Operations Technical Support
$120K - $150K *
Champion operational excellence by leading technical emergency response efforts across North America, ensuring swift stabilization and continuous improvement of manufacturing performance and capabilit...
Today
$150K - $200K *
Transform strategic account sales by leading a dynamic team, driving revenue growth, and enhancing client relationships within a competitive IT security landscape, optimizing solutions for large enter...
1 week ago
$90K - $110K *
Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...
2 weeks ago
Senior Director, Enterprise Process Improvement & Customer Service
$166K - $225K *
Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...
3 days ago
Sales Director, Industrial Account Sales
$120K - $150K *
Shape the future of industrial sales by leading a dynamic team, developing strategies for key accounts, and driving growth across market verticals while aligning offerings with customer needs and indu...
4 days ago
Director, Account Management - West/Mid-West
$120K - $150K *
Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...
Reposted 2 weeks ago
$159K - $287K *
Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...
1 week ago
$130K - $180K *
Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...
3 weeks ago
$124K - $223K *
Shape the future of healthcare by driving sales growth through strategic territory management, developing client relationships, and collaborating cross-functionally to cultivate successful client inte...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.