Technical Customer Support Engineer Jobs in Waterloo, ON

Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...

Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...

Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...

Empower enterprise AI security initiatives by leading customer success, driving delivery excellence in engagements, and crafting compelling narratives that enhance customer risk management and expand...

Grow your career with a Senior Technical Support Analyst role, where you'll troubleshoot complex technical issues, collaborate with top talent, and enhance service delivery in healthcare technology wh...

Engineer innovative solutions to resolve complex technical issues and enhance customer experiences. Collaborate with teams to optimize processes and facilitate smooth operations across multiple platfo...

Advance your career by building innovative software solutions that transform physical operations, collaborating across teams to create impactful products that drive real change and enhance customer su...

Lead the charge in developing high-speed test solutions for cutting-edge semiconductor technologies. Collaborate with cross-functional teams to drive innovation and enhance product performance through...

Champion IT solutions by owning and optimizing identity infrastructure, ensuring platform compliance and availability, while empowering teams through automation and engineering excellence in a fast-pa...

Engage with a global security team to monitor, respond to, and lead security incidents. Collaborate on process improvements while shaping incident response strategies and providing expert guidance acr...

Join a team that's shaping exceptional customer support experiences by leading technical teams and enhancing service capabilities to mitigate cyber risk globally...

Lead the design and management of storage and compute infrastructure, ensuring robust security and operational efficiency while collaborating with teams to meet business objectives and enhance system...

Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...

Partner with us to drive product excellence through innovative engineering, focusing on manufacturability, test coverage, and yield optimization in the semiconductor industry. Lead cross-functional te...

Support our sales team by leveraging technical expertise to solve customer challenges with Auvik's solutions. You'll collaborate internally and externally, assisting prospects through software evaluat...

Lead the design and deployment of innovative IT solutions, ensuring seamless integration of systems while enhancing cybersecurity measures and supporting digital transformation initiatives across mult...

Accelerate progress at the forefront of test automation, contributing expertise in hardware testing, system design, and data management for innovative power electronics solutions that drive efficiency...

Innovate with cutting-edge PON solutions, collaborating across teams to deliver high-performance data center management networks, meeting the evolving needs of hyperscalers and ensuring operational ex...

Innovate customer solutions by translating requirements into high-performance products. Collaborate with cross-functional teams to develop configurations, support proposals, and ensure successful impl...

Lead the charge in fortifying cybersecurity measures across a dynamic tech landscape. Collaborate with key stakeholders to assess risks, manage vulnerabilities, and elevate security practices, ensurin...

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

Deliver impactful solutions by translating business needs into effective technical designs. Collaborate with stakeholders and lead teams to create system architectures and ensure project success throu...

Engage with clients to deliver expert technical support for protection and control solutions. Collaborate with sales teams to enhance proposals and establish strong customer relationships while provid...