Director, Customer Service Jobs in Durham, NC

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Accelerate progress at the forefront of life sciences marketing. Drive strategic initiatives that elevate product positioning and engage Pharma audiences through innovative campaigns, robust messaging...

Drive revenue cycle excellence by leading operational strategies and ensuring seamless collaboration across teams and stakeholders for improved financial performance and service delivery...

Lead the charge in delivering impactful mid-size engagements, driving strategic outcomes through collaboration, analysis, and transformation, while managing multiple client relationships and influenci...

Transform distribution operations by optimizing strategies for commercialization. Collaborate across functions to ensure regulatory compliance and excellence in daily execution while driving continuou...

Join a dynamic team to advance supply planning, transforming demand forecasts into actionable strategies. Drive cross-functional collaboration to optimize product availability, enhance inventory manag...

Architect effective HR strategies that transform operations and enhance talent growth across a multi-site workforce. Engage proactively in employee relations and compliance, ensuring seamless, equitab...

Join us to optimize the operational leadership of perioperative supply chain functions across diverse procedural areas. Drive technology, improve processes, and foster collaboration to enhance service...

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...

Empower clients by driving Professional Services sales, ensuring client success, and generating revenue throughout the eastern US region. Collaborate with cross-functional teams to deliver impactful s...

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Discover a leadership opportunity accountable for comprehensive project controls, ensuring client success, operational excellence, and strategic delivery across diverse projects while fostering team g...

Champion innovative legal solutions by leading global SaaS and software transactions. Collaborate with sales and cross-functional teams to drive compliance and manage complex negotiations, ensuring al...

Lead the charge in delivering exceptional technical service while managing a skilled team to enhance customer satisfaction and drive market growth across a defined region in the industrial chemicals s...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Lead warehouse operations for GMP-regulated pharmaceutical manufacturing, ensuring compliance with FDA regulations and inventory accuracy. Collaborate with cross-functional teams to drive efficiency a...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Contribute to our sales success by developing leads, managing client relationships, and driving revenue through effective strategies and presentations. Leverage your industry experience to exceed sale...

Lead the regional operations by managing installation, service, and project management. Foster team development and ensure exceptional customer satisfaction while optimizing efficiency and profitabili...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...