Director, Customer Service Jobs in Durham, NC

Innovate retention strategies by leading a transformative renewals motion that drives revenue growth, enhances customer experience, and simplifies processes through data-driven decision-making and sca...

Lead the strategy and delivery excellence for HCM and Payroll solutions across the Americas, enhancing implementation quality and client experiences while fostering team growth and operational efficie...

Lead the charge in optimizing client efficiency through Salesforce solutions. Oversee strategic direction, mentor teams, and maintain executive relations while driving business growth with innovative...

Lead the charge in optimizing clients' Salesforce applications, driving efficiency and innovation. As a Director, guide strategy, mentor talent, and execute multiple projects while fostering strong ex...

Transform the life science advisory sector by leading business development initiatives, cultivating client relationships, and driving growth strategies. Engage in high-level operations and establish s...

Optimize supply chain partnerships by leading complex relationships, driving strategic initiatives, and influencing cross-functional teams. Elevate business impact through expert analysis and comprehe...

Build strong client relationships while managing service interactions and driving resolution for client escalations. Lead cross-functional teams to deliver quality outcomes, ensuring adherence to KPIs...

Support executive leadership by managing a dynamic workload that blends strategic partnership, administrative tasks, and office operations, enabling our CEO to focus on business priorities and fosteri...

Engage as a senior client partner, driving revenue and retention for small business clients. Lead a high-volume portfolio with a focus on strategic growth, innovation, and AI adoption, while shaping m...

Analyze and report on Scope 3 GHG emissions data, ensuring accuracy and consistency. Collaborate with stakeholders to improve sustainability processes and support initiatives to enhance environmental...

Drive growth by nurturing relationships with existing customers and executing upsell strategies within enterprise accounts, ensuring alignment with internal teams for strategic account management and...

Develop new business within targeted markets by leveraging DEKRA's integrated consulting solutions, focusing on safety improvement services while collaborating with cross-functional teams to create co...

Grow your career with a transformative role leading Lifecycle Marketing strategies, driving customer engagement and revenue growth through innovative, data-driven approaches across diverse marketing c...

Join a team that's redefining user experiences across browser and mobile platforms. Lead the strategy for workforce password management and privileged access, ensuring seamless and secure access for u...

Join a team that's committed to delivering top-quality mechanical construction projects on time and within budget. Lead diverse teams and manage client relationships while ensuring safety and excellen...

Drive integrated marketing strategies that enhance audience engagement and deliver measurable business results through innovative, cross-functional collaboration and data-driven insights...

Join a team that's reshaping marketing planning and operations. As a key leader, you will drive strategic alignment, enhance budget management, and streamline cross-functional workflows. Influence ini...

Unlock potential by leading communications strategy to enhance brand narrative, drive awareness and loyalty, and engage diverse stakeholders in a fast-paced environment that supports food waste reduct...

Engage your expertise to lead EHS initiatives across facilities, ensuring regulatory compliance, enhancing employee safety culture, and fostering sustainable business growth while managing a high-perf...

Transform partnerships into strategic growth engines by managing integrations and building robust processes in this multifaceted role. Collaborate across teams to elevate customer experiences and stre...

Drive success by managing product backlogs and collaborating with stakeholders to deliver high-quality solutions that align with customer needs and business goals...

Advance biopharma account growth by leading strategic proposals, fostering collaboration, and developing comprehensive customer insights. Drive innovative accounts development initiatives in a dynamic...

Bring your expertise to build and drive an AI-native product from concept to scale, leading cross-functional teams to transform clinical operations through innovative technology designed for user-cent...

Shape the future of enterprise solutions by acting as a strategic advisor to executive stakeholders, crafting tailored proposals that drive adoption and value through integrated technology solutions...

Oversee and innovate the performance, strategy, and governance of a multi-channel contact center, leading a dynamic team to drive operational excellence across diverse markets while enhancing customer...