Director, Customer Service Jobs in Chicago, IL

Discover a leadership role driving performance and growth in the Air/Paper Systems segment. Collaborate cross-functionally to align product strategy and customer satisfaction while optimizing P&L and...

Champion the success of a multi-store operation, guiding teams to achieve excellence in service, safety, and profitability. Inspire store managers and create an outstanding guest experience in a thriv...

Champion innovative product strategies and lead high-performing teams to enhance payments solutions. Collaborate cross-functionally to deliver exceptional customer experiences while driving alignment...

Lead the charge in transforming supply chains by driving comprehensive operational improvements and advisory initiatives across diverse industries while managing complex strategies to boost sustainabi...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Play a key role in optimizing customer service operations across outsourced sites. Ensure top-notch performance and alignment with company standards while driving collaboration and enhancements for an...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Grow your career with a role that drives client success and revenue expansion through strategic payment solutions, managing key relationships with a diverse portfolio of middle-market clients and opti...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Drive the commercial operations within a high-performing enterprise software environment, partnering closely with leadership to enhance forecasting accuracy, streamline processes, and enable growth th...

Lead the charge in crafting a strategic talent acquisition framework that enhances recruitment processes, strengthens employer branding, and ensures a diverse talent pipeline aligns with business obje...

Transform the employee experience by leading strategic initiatives to enhance engagement, retention, and satisfaction throughout the employee journey from onboarding to offboarding, partnering effecti...

Transform broker engagement through strategic leadership and operational excellence, driving recruitment and retention while supporting business objectives in a complex environment with high visibilit...

Join a team that's optimizing marketplace operations to drive growth. Oversee data health and implement strategic improvements while leading a talented operations team, fostering cross-functional coll...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Drive customer experience by owning the strategy and development of digital tools for customer service, enhancing operational efficiency and satisfaction throughout the Order-to-Cash lifecycle while c...

Tackle global security challenges by shaping strategies, overseeing risk assessments, and leading security programs to protect company assets and ensure safety across operations with a focus on collab...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Lead the charge in maximizing sales performance and customer satisfaction across a regional field sales team, driving growth through strategic initiatives and strong relationship management in veterin...

Drive growth in our digital advertising business, leveraging your expertise in programmatic sales, especially within the travel sector. Utilize your communication skills to forge new client relationsh...

Lead transformative customer engagement and delivery processes, ensuring high-quality outcomes and robust governance for complex IT programs. Cultivate strong customer relationships to drive satisfact...