Director, Customer Service Jobs in Boston, MA

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

Lead the efficient operation of a heavy truck maintenance shop, overseeing repairs and managing a skilled team to ensure timely service and budget adherence while meeting customer transportation needs...

Develop strategic sales initiatives for enterprise services in the payments sector. Engage with key banking clients across the Americas, drive impactful relationships, and enhance business growth thro...

Oversee and enhance client operations by delivering exceptional service while empowering your team. Drive operational excellence and continuous improvement while managing financials, ensuring client s...

Lead and inspire a high-performing team to build strategic client partnerships, driving growth in AI training data projects. Combine client engagement with data annotation expertise to elevate client...

Advance operational excellence at a manufacturing plant, overseeing full production, team development, and integration of lean principles to boost efficiency and quality while ensuring regulatory comp...

Reimagine procurement strategies by leading a high-performing team to drive sourcing initiatives, enhance operational effectiveness, and align with business growth in marketing and corporate services...

Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...

Optimize the employee lifecycle by leading a global team focused on enhancing People Operations and experience while ensuring compliance and data integrity across regions, driving a cohesive and effec...

Drive global inventory strategy and governance for excellence in supply chain planning, enhancing service performance and operational efficiency while leading a high-performing team to meet transforma...

Lead dropship and wholesaler fulfillment operations, enhancing supplier performance and service quality. Collaborate with cross-functional teams to drive improvements and maintain operational excellen...

Transform the automotive dealer landscape by growing relationships and maximizing market share through education, collaboration, and strategic business development initiatives in a dynamic and fast-pa...

Join our dynamic team as you manage key accounts and drive revenue growth through strategic relationships in the B2B software sector. Elevate your career while leveraging your expertise with Fortune 5...

Serve as a Senior Manager to oversee 3PL distribution processes, enhancing operational efficiency and customer satisfaction through strategic partnerships and process improvements in specialty pharmac...

Join a team that's focused on driving account strategy and financial growth for high-value national partnerships, leading cross-functional teams to enhance client relationships and achieve strategic b...

Drive operational excellence and enhance Commercial Lines performance by partnering with leadership, standardizing workflows, and implementing strategic process improvements to optimize client service...

Lead the charge in business development efforts targeting biotech and pharma. Build lasting relationships, identify opportunities, and drive growth strategies across the U.S. Northeast to secure new b...

Join our team to lead the Center for Policy, Planning, and Environment within the Department of Transportation. Drive strategic direction, manage projects, and ensure technical excellence while addres...

Shape the future of vendor management in telecommunications. Lead external partners to drive sales performance, optimize operations, and enhance customer experiences while aligning with strategic goal...

Elevate internal and corporate communications by leading strategy and execution. Drive clear messaging through change while fostering engagement and connection across teams, utilizing AI to enhance ef...

Join a dynamic commercial leadership team to drive sales growth, optimize pricing strategies, and enhance demand management. Collaborate cross-functionally, ensuring alignment between operations and c...

Accelerate success through strategic sales leadership, driving revenue and margin growth. Manage inside sales, pricing strategies, and customer relations while aligning operations with business object...

Drive operational excellence by overseeing distribution activities, managing budgets, and developing talent to ensure seamless merchandise movement, optimize productivity, and enhance customer service...

Lead the future of consumer sales, driving enrollment growth and enhancing customer experience through strategic leadership and cross-functional collaboration in a dynamic, remote environment...

Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...