Director, Customer Service Jobs in Boston, MA

Lead the transformation of our compensation strategy, linking performance to motivating incentives while ensuring compliance and equity across global operations. Collaborate closely with executives to...

Elevate your career by leading logistics strategies for advanced AI and data center deployments, ensuring seamless equipment delivery and compliance from suppliers to project sites while driving opera...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Lead the charge in driving customer adoption of innovative supply chain solutions. Collaborate across teams to translate product features into measurable benefits, engage clients, and shape business s...

Pioneer your career by owning enterprise accounts, leading complex sales cycles, and building executive relationships. Drive successful modernization solutions while collaborating closely with deliver...

Lead customer success initiatives, implementing best practices for maximizing ROI in Enterprise Asset Management while mentoring a team to foster customer advocacy and enrich service delivery...

Join a team that's redefining growth strategies in the commerce ecosystem. Lead a high-performing group of specialists, manage key client relationships, and drive exceptional results through innovativ...

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

Lead a strategic team shaping Account Management for enterprise accounts, enhancing relationships with key merchants, driving performance, and fostering cross-functional collaboration to achieve long...

Unlock potential by leading the vision and strategy for enterprise platforms, ensuring integration and efficiency that enhances customer and operator experiences across the organization while leveragi...

Lead cross-functional commercialization efforts, driving supply chain strategies for international product launches, ensuring readiness and alignment with operational goals while collaborating closely...

Shape the financial landscape of a thriving AI startup by independently managing end-to-end finance operations, strategic planning, and automation to empower growth and financial confidence across the...

Lead critical facility buildout and automation initiatives in fulfillment operations, managing large-scale projects with cross-functional teams to ensure timely and successful execution that aligns wi...

Lead and execute a comprehensive cybersecurity strategy, optimizing security operations, and ensuring incident response excellence while mentoring a high-performance team and communicating risks effec...

Lead the charge in driving sales growth through effective recruitment, training, and motivation of a high-performing sales team while aligning distributor strategies with overarching company goals...

Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...

Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...

Join a team that's driving growth in retail markets through dynamic sales strategies. Lead account development, foster relationships, and manage the full sales lifecycle to achieve revenue targets in...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...

Lead the charge in transforming revenue cycle operations, overseeing strategic management and driving performance excellence to enhance cash flow and operational efficiency across multiple facilities...

Drive business growth by leading new logo acquisition and account management across mid-tier retail accounts, ensuring effective sales strategies for revenue targets and maintaining strong customer re...

Drive strategic growth and client relationships as part of an innovative team dedicated to transforming the Life Sciences sector with cutting-edge SaaS solutions. Your leadership will empower impactfu...

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

Drive customer satisfaction and revenue growth by managing key SMB accounts. Foster strong relationships, advocate for client needs, and collaborate with internal teams to deliver value, ensuring cont...