Senior Director of SalesCountryUnited States of America
State / County Massachusetts
City Worcester
Division Wyman Gordon
Company Wyman Gordon Division
Function Sales
Workplace Type Hybrid
Position type Full Time
Opportunity ID 23949
Job Description Reports To: Senior Vice President of SalesRole Overview:The Senior Director of Sales is a senior commercial leadership role responsible for driving revenue, margin, and order flow through plant-aligned sales execution, contractual negotiation, pricing discipline, and commercial planning. This role does not oversee field sales representatives. Instead, it focuses on inside sales, customer service, demand management, pricing strategy, contract negotiation, and coordination between customers and manufacturing operations.
The role acts as a critical bridge between customers, sales administration, and plant leadership across the division ensuring we are positioned for success.
Key ResponsibilitiesCommercial Strategy & Plant Alignment- Develop and execute sales strategies aligned with plant capacity, capabilities, and margin objectives
- Balance new business development objectives with profitability goals
- Ensure customer orders align with manufacturing capabilities, lead times, and cost structures
- Partner with Operations and Plant Sales to support S&OP and demand planning processes
Sales Operations & Inside Sales Leadership- Lead inside sales, customer service, and sales operations teams
- Establish standardized processes for quoting, order entry, pricing approvals, market share validation, and contract management
- Improve responsiveness, accuracy, and customer communication throughout the order life cycle
- Drive accountability for order quality and commercial execution
Pricing & Margin Management- Own pricing strategy and margin performance
- Ensure quoted and booked business meets profitability targets
- Collaborate with Finance, Engineering, and Operations on cost-based pricing
- Identify opportunities to maximize price with an overall view to increasing margin across the businesses
Forecasting & Demand Management- Own sales forecasting and demand signals feeding plant production planning
- Drive forecast accuracy to support capacity planning and inventory management
- Ensure customer compliance with contractual obligations
- Identify demand risks, mix challenges, and opportunities early
- Partner with Production and External Customers on backlog and schedule alignment
Key Customer & Program Oversight- Serve as senior commercial owner for strategic customers and long-term programs
- Lead contract negotiations across multiple sites with a clear objective to maximize profit while maintaining market share
- Manage customer escalations impacting delivery, pricing, or quality
- Ensure customer commitments are realistic and operationally executable
Cross-Functional Leadership- Collaborate closely with Plant Leadership, Engineering, Quality, and Supply Chain
- Provide market and customer insights to support capital investment and capacity planning
- Align commercial priorities with safety, quality, cost, and delivery objectives
- Support continuous improvement initiatives tied to customer performance
Talent Development & Leadership- Develop high performing inside sales and commercial teams
- Set performance standards, KPIs, and development plans
- Build bench strength for future sales and commercial leadership roles
- Promote a culture of accountability, collaboration, and customer focus
Qualifications:§ Bachelor's degree in business, Engineering, Operations, or related field. MBA/advanced degree preferred.- 10+ years of experience in manufacturing-based sales or commercial leadership
- Strong understanding of plant operations, capacity planning, and cost structures
- Proven experience leading inside sales, sales operations, or customer service teams
- Demonstrated success in pricing, margin management, and forecasting
- Ability to operate effectively in complex, make-to-order environments
- Experience in metals, forgings, machining, industrial components, or heavy manufacturing
- Familiarity with ERP systems (SAP, Oracle)
- Experience supporting aerospace or industrial customers
Key Performance Indicators (KPIs):- Revenue and gross margin attainment
- Pricing compliance and discount control
- Forecast accuracy vs. production plan
- Order quality and rework reduction
- Customer satisfaction and retention
- Plant backlog health and mix alignment
For informational purposes only, the range for annual base salary for this role is $190000 to $200000 US Dollar (USD) Salaried based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company's Executive Bonus Plan, paid out up to 30% of the applicable annual base salary, based on the Company's performance in the prior calendar year. Employees will receive 120 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company's 401(k) plan.
The position will be eligible to participate in the Company's Long-Term Incentive Program
This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce. 
