Director, Customer Service Jobs in Boston, MA

Inspire exceptional customer success as you lead strategic initiatives, mentor teams, and cultivate executive relationships across Portfolio accounts, driving value, retention, and growth through coll...

Elevate the analytics agenda by leading a high-performing team to drive strategic insights across Marketing, Sales, and Finance, influencing key business decisions and fostering a culture of data-driv...

Join a team that's driving account growth and building strategic relationships. Lead initiatives to enhance customer satisfaction and maximize sales effectiveness while meeting ambitious quotas throug...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Lead and optimize the order-to-cash cycle, driving process improvements and strategic credit management while managing a small team to enhance cash flow and reduce financial risks across multiple busi...

Empower innovative supply chain solutions by developing competitive designs, optimizing warehouse operations, and enhancing P&L performance through effective cross-functional leadership and continuous...

Pioneer innovative strategies to achieve client success while leading a dynamic team in delivering comprehensive solutions, fostering transformations, and managing growth within the manufacturing doma...

Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...

Join a team that's redefining design excellence across a vast portfolio. Leverage your leadership skills to elevate quality, shape environments, and collaborate with diverse stakeholders in a fast-pac...

Elevate the U.S. distribution strategy as a key leader, enhancing patient access and optimizing commercial value within the specialty pharmaceutical sector. Drive initiatives across trade operations w...

Contribute to supply chain transformation by leading complex initiatives that enhance operational performance, resilience, and reliability for diverse industries. Partner with stakeholders to design s...

Empower data-driven insights as a Sr. Director managing diverse client projects. Lead teams to identify opportunities, enhance client relationships, and drive product development in a fast-paced envir...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

Transform customer service delivery by leading a regional team of 10-15 engineers. Drive operational efficiency, enhance customer satisfaction, and foster employee development while managing performan...

Shape the future of customer profitability by leading strategic pricing development, collaborating with cross-functional teams, and implementing innovative strategies to enhance business performance n...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Lead and optimize manufacturing operations in a high-tech medical device facility. Drive safety and quality while managing a diverse team, implementing Lean principles, and ensuring compliance with IS...

Join us to lead the sales and marketing strategies for our hotel, driving revenue growth while ensuring exceptional guest satisfaction and employee relations through effective team management and inno...

Join a team that's redefining distribution strategy in the U.S. pharmaceutical landscape. Lead the Trade Operations team in delivering operational excellence for specialty and complex therapies while...