Director, Customer Service Jobs in Boston, MA

Pioneer the digital product strategy for Commercial, leading a portfolio that enhances client interactions, drives value through emerging technologies, and ensures operational excellence while managin...

Drive high-quality business performance and operational excellence across regions by coaching and aligning leadership teams, ensuring accountability, and fostering a culture of continuous improvement...

Drive the sourcing strategy and market access for parts supply, fostering relationships with key Asian suppliers while ensuring compliance and quality standards are met for operational excellence acro...

Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...

Join a dynamic team to drive commercial strategy and execution, enhancing customer engagement and optimizing benefits solutions. As a key player, you'll collaborate across departments to boost sales p...

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

Lead the charge in driving consulting opportunities across North America. Collaborate with cross-functional teams to develop solutions, build executive relationships, and create measurable outcomes th...

Oversee client delivery operations, driving excellence in services and relationships while managing teams and strategic client growth. Collaborate closely with leadership to ensure successful engageme...

Lead strategic market access initiatives for rare diseases, focusing on pricing strategies and cross-functional collaboration to enhance patient access and drive business impact. Shape compelling valu...

Drive the charge in optimizing revenue cycle management for specialty clinics, leading a team to enhance operational efficiency, ensure compliance, and maximize cash flow while contributing to strateg...

Transform operational excellence in our Field Service organization. Lead analytics, governance, and performance initiatives to enhance safety, customer satisfaction, and efficiency, driving business p...

Join a dynamic team as you lead operational excellence, ensuring compliance and exceeding customer expectations while driving profitability and budget management across strategic accounts...

Join a team that's focused on driving operational excellence and profitability. You'll lead strategic initiatives, ensure compliance, manage a dedicated staff, and maintain high customer satisfaction...

Drive customer experience initiatives for a complex commuter rail system. Lead operations, communicate effectively during service disruptions, resolve complaints, and ensure high-quality service stand...

Join a dynamic team as you oversee regional operations, ensuring seamless service delivery and operational excellence across facilities while driving strategic initiatives and fostering high-performan...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Advance your career by leading global customer operations, enhancing processes, and building high-performing teams to deliver exceptional customer experiences. Drive operational excellence in a transf...

Join a team that's redefining digital ad sales strategies with an emphasis on programmatic solutions. Drive revenue growth through executive client relationships and lead a talented sales team to exce...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Unlock potential by leading sales initiatives and guiding clients through building envelope projects. Collaborate with teams to secure contracts, analyze needs, and foster lasting relationships for su...

Lead and optimize financial operations, driving efficiency in Accounts Payable and Source-to-Pay processes while managing an offshore team to support organizational goals through continuous improvemen...

Join a dynamic team to lead and optimize Supplier Shared Services operations, ensuring high-quality financial processes, compliance, and continuous improvement in alignment with key business objective...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...