Director, Customer Service Jobs in Boston, MA

Drive your career by leading strategic product initiatives that enhance digital customer experiences across multiple platforms, fostering innovation, collaboration, and impactful outcomes through data...

Elevate client relationships and drive revenue growth by leading a team of account managers focused on mid-market accounts. Ensure high customer satisfaction and align strategies with broader business...

Join a team that drives innovation in geographic information systems while leading cross-functional developers in an Agile environment. Your expertise will enhance project management for significant m...

Drive PMO governance and execution for IT/OT programs, ensuring alignment to business goals and quality standards while coordinating cross-functional teams for successful initiative delivery...

Build and lead a team to execute strategic technology programs, ensuring timely delivery through effective planning, stakeholder management, and operational excellence across cross-functional partners...

Pioneer corporate growth by managing the M&A pipeline, building vital relationships, executing deals, and presenting insights to leadership. This role demands analytic rigor and a collaborative spirit...

Unlock potential by leading complex pricing engagements that enhance clients' revenue performance and commercial strategy effectiveness while collaborating with diverse teams and stakeholders across i...

Join a team that's driving excellence in pharmacy operations and compliance. Lead a multi-faceted 340B program, oversee operational efficiency, and enhance patient care through strategic improvement i...

Unlock potential by leading HR operations strategy, improving systems, compliance, and employee experience. Partner closely with teams to optimize processes and support growth in a dynamic biotech env...

Lead the product marketing strategy and competitive intelligence for multiple portfolios, driving impactful launches and effective storytelling. Collaborate closely with cross-functional teams to achi...

Empower client success by implementing robust IT infrastructure solutions, driving project completion, and ensuring seamless transitions through hands-on technical expertise and innovative approaches...

Join our team as you drive operational excellence in technology delivery, managing production support and customer interactions for a mid-size HealthPlan. You'll play a key role in ensuring seamless c...

Unlock your potential as you lead product marketing strategy and execution. Drive cross-functional collaboration to shape market positioning, optimize launches, and ensure customer advocacy while buil...

Champion innovative strategies for integrated Intelligent Equipment solutions. Lead cross-functional teams to drive growth in sensing, analytics, and automation technologies, establishing market leade...

Lead a high-autonomy engineering team to deploy AI solutions across departments, ensuring real-world adoption of cutting-edge software while bridging technical and business domains for impactful workf...

Optimize client service strategies to enhance satisfaction and drive growth. Lead cross-functional teams through complex client engagements while fostering collaboration. Ensure performance excellence...

Lead strategic account initiatives and drive growth in automotive refinish partnerships. Collaborate with cross-functional teams to enhance customer value and ensure alignment with business objectives...

Drive operational excellence by leading a diverse Loan Servicing and Asset Management platform, setting strategic direction while fostering talent and ensuring compliance across commercial real estate...

Empower growth through leadership in business development, driving new sales contracts by coordinating cross-functional teams. Utilize strategic deal-making expertise to expand client relationships an...

Lead employee relations initiatives by fostering a positive work environment, ensuring compliance with laws, handling conflict resolution, and supporting managers in performance management and discipl...

Manage labor and employee relations strategies, ensuring positive engagement and communication while collaborating with leadership to enhance workplace culture and compliance in a multi-state organiza...

Reimagine operational excellence by leading strategic initiatives, enhancing franchisee performance, and driving financial growth in a dynamic environment while building a high-performing team dedicat...

Drive high-impact client engagements as a trusted advisor in finance transformation, leading FP&A initiatives while fostering collaboration across diverse industries to enhance decision-making capabil...

Elevate employee experience through strategic global benefits management. Lead design and governance of diverse programs while partnering with cross-functional teams to ensure competitive and sustaina...

Drive integrated communications strategies aligning business, product, and brand objectives to ensure cohesive messaging and execution across channels for product launches, while fostering cross-funct...