Director, Customer Service Jobs in Boston, MA

Lead strategic scheduling initiatives for large-scale capital programs, focusing on data center delivery. Drive standardization and governance while mentoring high-performing teams to ensure successfu...

Champion strategic program success by optimizing planning and scheduling for large capital projects. Lead teams, influence stakeholders, and ensure timely delivery through expert framework development...

Champion innovative category strategies to enhance project delivery outcomes while managing supplier performance and ensuring alignment with operational priorities, leveraging analytics and market int...

Transform product engineering by delivering innovative AI-driven solutions that enhance user experiences. Lead and mentor diverse teams while setting strategic direction that aligns with organizationa...

Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...

Lead the charge in managing large-scale, complex programs and projects to enhance client services. Partner with cross-functional teams to ensure alignment with strategic objectives and drive measurabl...

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

Deliver measurable outcomes by translating customer needs into scalable data solutions and optimized business processes. Lead cross-functional teams to drive data strategy execution while enhancing au...

Lead the charge in enhancing customer satisfaction and retention by fostering strong client relationships and executing strategic initiatives across operations, sales, marketing, and community engagem...

Champion the finance function by delivering accurate, actionable numbers and guidance. Drive compliance and reporting while leading a lean team to elevate operational performance across multiple entit...

Inspire change by leading business development for investments in wealth management. Collaborate with cross-functional teams to create tailored solutions, build robust client relationships, and drive...

Manage financial operations for a large-scale, multi-source IT services program. Collaborate with enterprise partners and ensure accurate financial reporting, chargebacks, and support for invoicing. E...

Lead a high-performing Procurement team to develop strategies supporting technology and product innovation, partnering across departments to drive growth and deliver measurable business value with a f...

Join a team that's redefining procurement strategy across technology and product domains. Lead a team in driving innovation and commercial success while enhancing operational efficiency and managing c...

Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...

Transform your career by building and leading a thriving New Hampshire operation. Drive business growth, develop high-performing teams, and leverage a rich network in the construction industry to esta...

Lead a dynamic team to innovate document management solutions, guiding engineers in transforming technical knowledge into actionable outcomes for enhanced customer workflows and satisfaction. Shape th...

Take ownership of translating product visions into actionable requirements. Collaborate across teams to refine priorities and ensure successful launch of software solutions while maintaining a strong...

Lead operational transformation initiatives, manage cross-functional teams, and enhance client success strategies. Drive onboarding, product adoption, and value realization while ensuring scalable ser...

Reimagine business development by leading a global strategy for Software, Services, and CX. This role offers the opportunity to drive growth and profitability while managing risk in a complex organiza...

Empower a successful team across dialysis centers, ensuring operational excellence, quality patient care, and financial growth while cultivating strategic partnerships and innovative solutions to enha...

Advance compliance and governance strategies in U.S. Commercial operations, ensuring adherence to regulations and enhancing the organization's compliance culture through leadership, collaboration, and...

Transform compliance culture and operational excellence in U.S. Commercial by leading risk management, transparency reporting, and cross-functional collaboration. Elevate standards, guide teams, and e...