Director, Customer Service Jobs in Boston, MA

Innovate early-stage assessments of scientific opportunities, guiding investment strategies and shaping portfolio decisions. Collaborate cross-functionally to evaluate assets and drive impactful partn...

Transform client engagement and drive growth by establishing strategic relationships with key executives. Leverage your expertise to provide exceptional insights and solutions across a diverse suite o...

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Lead the charge in transforming credit decisioning technology by modernizing legacy systems to enhance efficiency and scalability. Collaborate with cross-functional teams to innovate and optimize auto...

Empower clients by driving Professional Services sales, ensuring client success, and generating revenue throughout the eastern US region. Collaborate with cross-functional teams to deliver impactful s...

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...

Elevate your career by driving profitable revenue growth through new business acquisition and strategic customer relationships. Engage with executive decision-makers to align solutions with measurable...

Champion innovative legal solutions by leading global SaaS and software transactions. Collaborate with sales and cross-functional teams to drive compliance and manage complex negotiations, ensuring al...

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Transform business insights into strategic data and AI initiatives by leading cross-functional teams in delivering innovative solutions that enhance decision-making, optimize operations, and drive mea...

Join a dynamic team to lead multiple contracted services, driving operational and financial success while enhancing client relationships and customer satisfaction in a diverse service environment...

Join our dynamic team to oversee and elevate a 24/7 distribution operation, driving excellence and efficiency while leading a large management and hourly workforce to achieve outstanding results and c...

Drive organizational success by leading cross-functional teams in creating strategic priorities and operational excellence, ensuring the delivery of BNA’s commercial objectives while fostering innovat...

Lead transformative strategies across North America to optimize commercial operations, driving innovation and strategic alignment while delivering measurable results in a high-impact pharma environmen...

Transform the operational landscape by leading a dedicated team in a trauma-informed residential setting. Empower staff and ensure compliance while providing comprehensive care and education to adoles...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Contribute to our sales success by developing leads, managing client relationships, and driving revenue through effective strategies and presentations. Leverage your industry experience to exceed sale...

Oversee daily manufacturing operations, ensuring safety, quality, and productivity. Lead and develop team members while driving continuous improvement to meet regulatory standards and operational goal...

Drive excellence in vendor management by overseeing operational performance, ensuring compliance, and fostering cross-functional collaboration. Lead initiatives that enhance vendor accountability and...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...