Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$90K - $130K *

Empower innovation by developing full stack solutions that enhance user experiences and optimize backend systems. Collaborate with cross-functional teams to deliver scalable applications that meet evo...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$405K - $485K *

Join us to design and build innovative memory and search experiences that enhance user interaction across platforms. Collaborate with cross-functional teams to create impactful products that prioritiz...

Seattle, WARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$141K - $177K *

Join us to shape the future of cybersecurity by leading product vision and strategy for our innovative Autonomous and Continuous pentesting platform, driving impactful solutions that enhance security...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$320K - $480K *

Join a team that's redefining new business development through strategic prospecting and consultative selling. Drive impactful customer engagements and lead complex deal negotiations to deliver transf...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform application deployment by collaborating with teams to streamline processes, enhance automation, and ensure high-quality releases across environments while mentoring junior members and drivin...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $124K *

Transform talent development by designing impactful programs that enhance skills and drive professional excellence globally. Collaborate with leaders to assess needs and implement innovative learning...

CanadaRemote

2 days ago

  •   8 - 10 years exp.  •   Transportation

$217K - $264K *

Lead and optimize the engineering team to enhance customer onboarding and lifecycle management, ensuring robust risk management and compliance across products while fostering a high-performing, inclus...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$229K - $260K *

Transform the integration landscape by architecting robust connections between NodeZero and key security platforms, ensuring reliability and observability while mentoring engineers and driving technic...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$168K - $210K *

Lead the transformation of our build and deploy systems while enhancing developer efficiency, safety, and software delivery reliability. Collaborate across teams to drive technical innovation and opti...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive your career with a pivotal role managing technical partnerships, scoping integrations, and ensuring successful collaboration between engineering teams and partners. Shape strategic conversations...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$153K - $213K *

Champion the development of a key platform, driving strategy, success metrics, and technical depth while collaborating across teams to deliver impactful solutions that meet customer needs and enhance...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $189K *

Lead the development of large-scale product features, ensuring robust, secure, and maintainable code. Collaborate with cross-functional teams to influence product strategy while mentoring junior engin...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to enhancing application performance through expert Dynatrace monitoring. Collaborate with IT professionals to analyze, troubleshoot, and optimize application performance...

St. Louis, MORemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$168K - $285K *

Lead the development of Test & Code Coverage capabilities, transforming complex challenges into actionable strategies. Collaborate with cross-functional teams to enhance software quality and streamlin...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Accelerate progress at customer success by managing a diverse portfolio, ensuring product adoption, and driving retention through proactive engagement and collaboration with cross-functional teams...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

RemoteRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $180K *

Empower your career by delivering AI observability solutions end-to-end. Collaborate with a cross-functional team to enhance user experiences and drive insights into AI systems, shaping the future of...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$250K - $400K *

Shape the future of AI by partnering with customers to design and deliver innovative data solutions. Collaborate with a senior team to tackle complex challenges and transform vague requests into actio...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$81K *

Manage and enhance public health technology platforms, ensuring secure, reliable operations for local, state, and federal agencies. Collaborate with cross-functional teams to optimize system performan...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Drive advanced support for traffic signal controller systems, ensuring reliable performance through troubleshooting and integration. Collaborate with teams to resolve issues and enhance operational ef...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$135K - $145K *

Lead the charge in optimizing payroll integration operations, managing teams, and driving strategic alignment across functions. Elevate customer experience through data-driven insights and innovative...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$193K - $252K *

Join a team that's passionate about solving complex business challenges. As a Principal Solutions Engineer, you'll engage with enterprise clients, drive strategic relationships, and showcase the value...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Elevate your career by joining a dynamic team as a Data Engineer, owning end-to-end data systems and driving platform modernization. You'll improve data reliability and work closely with cross-functio...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.