Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Red Team Engineer - Frontier AI Security (Remote US)
$120K - $150K *
Lead the charge in advanced security assessments, identifying vulnerabilities and enhancing security posture through hands-on penetration testing and collaboration with cross-functional teams. Mentor...
Reposted 1 week ago
Principal Product Marketing Manager (AI Gateway)
$145K - $175K *
Elevate your career by leading product marketing for AI governance solutions. Drive impactful narratives, engage with analysts, and create high-quality content to enhance visibility and credibility in...
2 weeks ago
Senior Product Manager, Agent Platform
$120K - $145K *
Shape the future of agent management by leading product direction, creating roadmaps, and ensuring reliable execution for agent systems. Drive governance, instrumentation, and cross-team alignment to...
1 week ago
Staff Backend Engineer, Video Platform
$150K - $180K *
Join a team that's shaping the future of live video experiences. As a key player, you'll architect and deliver scalable backend systems, enhancing streaming quality and reliability for creators and th...
5 days ago
Mgr, Customer Success Engineering
$120K - $145K *
Lead the charge in driving customer success and product adoption by managing a team of Scale and Optimize Engineers. Foster innovation, enhance customer relationships, and ensure operational excellenc...
4 weeks ago
Customer Engagement Specialist
$100K - $140K *
Join a team that's dedicated to enhancing customer engagement in cybersecurity. You'll proactively connect with government clients, promoting awareness and adoption of managed security services while...
1 week ago
Senior Customer Success Manager, Strategic Accounts
$114K - $183K *
Drive customer success by managing strategic accounts, fostering partnerships, and enhancing product adoption. Collaborate with executives to ensure satisfaction and deliver actionable insights for co...
4 days ago
Customer Engagement Specialist
$80K - $95K *
Drive customer engagement by building relationships and promoting cybersecurity services. Collaborate with teams to educate clients, track outreach efforts, and enhance service adoption through effect...
1 week ago
$120K - $145K *
Champion quality by designing and leading automated testing strategies for diverse products. Collaborate with engineers to enhance test frameworks, mentor teams, and ensure high standards across platf...
2 days ago
Software Engineer I (New Grad)
$106K - $115K *
Unlock your potential as you contribute to scalable software solutions, collaborating with cross-functional teams to enhance assessment systems. Gain hands-on experience in modern development practice...
1 week ago
$146K - $221K *
Reimagine the future of HR by architecting innovative tech solutions that enhance workflows. Collaborate with diverse teams to implement AI-powered tools, driving measurable productivity and transform...
Reposted 1 month ago
Strategic Customer Success Manager
$200K - $300K *
Develop strategic customer relationships, drive retention and expansion for complex accounts, and collaborate across teams to ensure customer success and satisfaction. Build trust with C-suite stakeho...
Reposted 3 weeks ago
$102K - $170K *
Elevate your career by leading innovative data engineering solutions. Collaborate with cross-functional teams to define scalable architectures and drive AI initiatives, ensuring alignment with enterpr...
1 week ago
$102K - $170K *
Unlock innovative data solutions by leading integration strategies and architectural decisions. Collaborate with cross-functional teams to deliver scalable, secure data and AI solutions while driving...
2 weeks ago
Technical Account Manager - US
$110K - $130K *
Collaborate with customers to enhance their experience by providing technical support and strategic insights while actively engaging with sales, product, and engineering teams to drive customer succes...
Reposted 4 weeks ago
CCaaS Sr Engineer (Technology)
$98K - $155K *
Unlock potential by enhancing cloud communication systems, optimizing architectures, and leading AI integrations. Thrive in a dynamic environment while mentoring teams and resolving complex issues acr...
Reposted 2 weeks ago
Senior Financials Solutions Consultant - Professional Services
$126K - $189K *
Transform customer engagements by leveraging your financial management expertise to deliver compelling demonstrations and articulate the value of advanced cloud-based solutions to prospective clients...
Reposted 1 week ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Advance data hall designs and infrastructure projects, optimizing efficiency and scalability while collaborating with teams to ensure compliance and support project delivery...
3 weeks ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Manage moderate-complexity data hall designs and infrastructure projects, driving operational improvements and design optimizations while collaborating with cross-functional teams to ensure efficient...
3 weeks ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Design and optimize medium-complexity data hall infrastructure, enhancing operational efficiency while collaborating with cross-functional teams to ensure compliance and support project delivery...
3 weeks ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Engage in the design and optimization of data hall infrastructure, managing moderate-complexity projects while collaborating with cross-functional teams to enhance operational efficiency and scalabili...
3 weeks ago
Senior Solutions Engineer, Acquisition
$200K - $250K *
Engage with clients as a trusted advisor, driving technical sales and solution design in cybersecurity. Collaborate with teams to translate complex challenges into impactful solutions, ensuring alignm...
3 weeks ago
Senior Software Engineer - WebRTC Streaming
$184K - $356K *
Empower our team by designing and optimizing C++ software for ultra low-latency WebRTC streaming systems, driving innovation in real-time media applications and enhancing user experiences through adva...
1 week ago
Enterprise Implementation Consultant
$88K - $134K *
Shape the future of customer success by leading the deployment of IoT solutions for enterprise clients. Your role will bridge sales and strategy, ensuring clients maximize the value of their technolog...
Reposted 1 month ago
$112K - $143K *
Drive product innovation by overseeing the lifecycle of our flagship car wash software. Collaborate with cross-functional teams to define strategy, prioritize features, and ensure high-quality deliver...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.