Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$100K - $115K *

Unlock the potential of our data infrastructure by optimizing databases, leading projects, and collaborating with teams to ensure data integrity and scalability in a dynamic environment...

London, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$81K - $129K *

Lead the charge in operational oversight of HIMS coding data quality, guiding coder education activities to ensure compliance, accuracy, and continuous improvement in data management across acute care...

Wilmington, DERemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$135K - $160K *

Transform complex technical programs by leading cross-functional teams, ensuring timely delivery and fostering collaboration. Leverage your expertise to drive innovation and enhance productivity throu...

San Diego, CARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Champion advanced ServiceNow development and integrations, optimizing enterprise environments. Provide technical leadership, mentor junior developers, and ensure scalable, secure implementations acros...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Drive customer success by leading strategic transformations and fostering C-suite relationships. Leverage ServiceNow expertise to enhance satisfaction, retention, and value delivery across complex, mu...

Addison, TXRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$128K - $192K *

Unlock customer success by driving adoption, value realization, and strategic growth for enterprise clients in a fast-paced environment. Collaborate across teams, create measurable outcomes, and ensur...

RemoteRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's shaping the future of finance by optimizing data pipelines, enhancing reporting systems, and collaborating with stakeholders. Drive insights and analytics to improve financial proce...

CanadaRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Empower enterprise growth by managing strategic accounts, building relationships, and driving pipeline development. Collaborate with cross-functional teams to deliver impactful solutions and expand ma...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Join a team that's driving innovation in mobile advertising by managing fraud mitigation and partner relationships. Leverage your expertise in advertising measurement to navigate the dynamic landscape...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Media

$120K - $170K *

Transform enterprise software systems by leading design and development efforts, ensuring scalable, secure applications that meet federal mission needs while mentoring engineers and driving best pract...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$112K - $193K *

Lead AI/ML initiatives by designing, developing, and deploying innovative solutions. Collaborate with cross-functional teams to drive enterprise strategy, ensuring compliance and operational excellenc...

Minnetonka, MNRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$102K - $154K *

Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $180K *

Transform infrastructure design by leading complex data center initiatives, driving technical standards, and mentoring teams. Collaborate across functions to enhance operational excellence and innovat...

Tennessee, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$114K - $180K *

Shape the future of data center design by leading complex infrastructure initiatives, enforcing engineering standards, and mentoring teams to drive innovation and operational excellence across multipl...

Tennessee, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$114K - $180K *

Shape the future of data center design by leading complex infrastructure initiatives, enforcing engineering standards, and mentoring teams to drive innovation and operational excellence across multipl...

Tennessee, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $135K *

Lead the charge in developing high-quality software solutions, mentoring engineers, and driving process improvements. Collaborate with stakeholders to enhance systems and deliver impactful results in...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Drive customer satisfaction and growth by nurturing relationships, identifying upsell opportunities, and collaborating on account strategies. Leverage industry insights to maximize account potential a...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$79K - $114K *

Engineer robust full stack enterprise applications in a dynamic AWS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality solutions while troubleshooting c...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $181K *

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's redefining data engineering by designing and maintaining robust data pipelines, ensuring data quality, and collaborating with cross-functional teams to deliver reliable datasets for...

Atlanta, GARemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $175K *

Champion the future of network engineering by architecting and developing high-performance networks that power AI at scale. Lead innovative solutions and mentor a talented team to enhance global netwo...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...

Rhode Island, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $288K *

Lead the charge in architecting and delivering scalable AI solutions in a regulated healthcare environment, collaborating across teams to drive innovation and ensure responsible AI practices while opt...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Lead the charge in advanced security assessments, identifying vulnerabilities and enhancing security posture through hands-on penetration testing and collaboration with cross-functional teams. Mentor...

California, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $175K *

Elevate your career by leading product marketing for AI governance solutions. Drive impactful narratives, engage with analysts, and create high-quality content to enhance visibility and credibility in...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.