Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Data Ops and Services Programmer
$100K - $115K *
Unlock the potential of our data infrastructure by optimizing databases, leading projects, and collaborating with teams to ensure data integrity and scalability in a dynamic environment...
1 week ago
Supervisor, Coding Data Management & Education
$81K - $129K *
Lead the charge in operational oversight of HIMS coding data quality, guiding coder education activities to ensure compliance, accuracy, and continuous improvement in data management across acute care...
Reposted 2 weeks ago
Sr Manager, Technical Program Manager - 220755
$135K - $160K *
Transform complex technical programs by leading cross-functional teams, ensuring timely delivery and fostering collaboration. Leverage your expertise to drive innovation and enhance productivity throu...
1 week ago
$120K - $145K *
Champion advanced ServiceNow development and integrations, optimizing enterprise environments. Provide technical leadership, mentor junior developers, and ensure scalable, secure implementations acros...
3 days ago
Principal Customer Success Executive
$160K - $200K *
Drive customer success by leading strategic transformations and fostering C-suite relationships. Leverage ServiceNow expertise to enhance satisfaction, retention, and value delivery across complex, mu...
2 weeks ago
Customer Success Manager - Sana
$128K - $192K *
Unlock customer success by driving adoption, value realization, and strategic growth for enterprise clients in a fast-paced environment. Collaborate across teams, create measurable outcomes, and ensur...
Reposted 3 days ago
Sr Data Scientist, Finance, Brokerage & Market Risk
$110K - $130K *
Join a team that's shaping the future of finance by optimizing data pipelines, enhancing reporting systems, and collaborating with stakeholders. Drive insights and analytics to improve financial proce...
Reposted 2 weeks ago
$100K - $120K *
Empower enterprise growth by managing strategic accounts, building relationships, and driving pipeline development. Collaborate with cross-functional teams to deliver impactful solutions and expand ma...
1 week ago
$75K - $95K *
Join a team that's driving innovation in mobile advertising by managing fraud mitigation and partner relationships. Leverage your expertise in advertising measurement to navigate the dynamic landscape...
Yesterday
$120K - $170K *
Transform enterprise software systems by leading design and development efforts, ensuring scalable, secure applications that meet federal mission needs while mentoring engineers and driving best pract...
1 week ago
Lead AI Software Engineer - Remote
$112K - $193K *
Lead AI/ML initiatives by designing, developing, and deploying innovative solutions. Collaborate with cross-functional teams to drive enterprise strategy, ensuring compliance and operational excellenc...
2 weeks ago
Sr Customer Experience Specialist - Finance
$102K - $154K *
Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...
1 month ago
AI Infrastructure DC Design Engineer IV
$114K - $180K *
Transform infrastructure design by leading complex data center initiatives, driving technical standards, and mentoring teams. Collaborate across functions to enhance operational excellence and innovat...
3 weeks ago
AI Infrastructure DC Design Engineer IV
$114K - $180K *
Shape the future of data center design by leading complex infrastructure initiatives, enforcing engineering standards, and mentoring teams to drive innovation and operational excellence across multipl...
3 weeks ago
AI Infrastructure DC Design Engineer IV
$114K - $180K *
Shape the future of data center design by leading complex infrastructure initiatives, enforcing engineering standards, and mentoring teams to drive innovation and operational excellence across multipl...
3 weeks ago
Senior Java Software Engineer (Library of Congress)
$115K - $135K *
Lead the charge in developing high-quality software solutions, mentoring engineers, and driving process improvements. Collaborate with stakeholders to enhance systems and deliver impactful results in...
Reposted 2 days ago
$80K - $95K *
Drive customer satisfaction and growth by nurturing relationships, identifying upsell opportunities, and collaborating on account strategies. Leverage industry insights to maximize account potential a...
1 month ago
$79K - $114K *
Engineer robust full stack enterprise applications in a dynamic AWS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality solutions while troubleshooting c...
Reposted 1 week ago
Application Engineer (Technical Sales) - Defense
$108K - $181K *
Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...
Reposted 1 week ago
$110K - $130K *
Join a team that's redefining data engineering by designing and maintaining robust data pipelines, ensuring data quality, and collaborating with cross-functional teams to deliver reliable datasets for...
3 weeks ago
Staff Network Development Engineer
$145K - $175K *
Champion the future of network engineering by architecting and developing high-performance networks that power AI at scale. Lead innovative solutions and mentor a talented team to enhance global netwo...
1 week ago
$95K - $115K *
Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...
3 weeks ago
$144K - $288K *
Lead the charge in architecting and delivering scalable AI solutions in a regulated healthcare environment, collaborating across teams to drive innovation and ensure responsible AI practices while opt...
4 days ago
Senior Red Team Engineer - Frontier AI Security (Remote US)
$120K - $150K *
Lead the charge in advanced security assessments, identifying vulnerabilities and enhancing security posture through hands-on penetration testing and collaboration with cross-functional teams. Mentor...
Reposted 1 week ago
Principal Product Marketing Manager (AI Gateway)
$145K - $175K *
Elevate your career by leading product marketing for AI governance solutions. Drive impactful narratives, engage with analysts, and create high-quality content to enhance visibility and credibility in...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.