Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$125K - $208K *

Transform supplier engagement strategies to enhance performance and scalability. Collaborate with cross-functional teams to drive initiatives and improvements within the supply chain, ensuring alignme...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$103K - $160K *

Drive product development by leading a senior engineering pod to deliver high-quality software for city permitting and community operations, leveraging AI tools and coding agents to enhance efficiency...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $185K *

Unlock potential by leading global product strategies that drive growth and innovation. Collaborate cross-functionally to prioritize customer needs, enhance product performance, and support internatio...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion client success by managing relationships with Tier 1 enterprise accounts, ensuring seamless onboarding, driving product adoption, and enhancing client health for long-term retention and growt...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$236K - $309K *

Transform the future of AI teamwork by architecting scalable ML systems that enhance Rovo's capabilities, ensuring measurable improvements in customer trust and experience through innovative evaluatio...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $130K *

Lead the charge in transforming customer support operations by driving strategic initiatives, enhancing team performance, and leveraging AI technologies to elevate the customer experience and improve...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Redefine customer experience through strategic AI integration, bridging business and technology. Lead AI product management, ensuring cohesive delivery and governance while enhancing operational effic...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$143K - $169K *

Lead the transition to a modern, AI-native ITSM platform, enhancing service management across teams. Drive employee-centric design, streamline workflows, and ensure seamless integration while maintain...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Lead the charge in client engagement by driving business growth through innovative solutions, fostering relationships, and collaborating with stakeholders to create value and consensus for transformat...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Innovate and enhance data interoperability by designing, building, and maintaining secure APIs and integration services. Collaborate with cross-functional teams to ensure seamless data exchange and su...

Chicago, ILRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Empower innovation by designing and developing scalable cloud-native applications. Collaborate across teams to enhance Workforce Management and Customer Experience solutions using modern technologies...

Toronto, ONRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of cloud-native applications by designing and developing scalable solutions that enhance Workforce Management and Customer Experience. Collaborate with cross-functional teams to deliv...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Analyze technical sales opportunities from discovery to close, leveraging AI tools and client data to drive business cases. Collaborate with cross-functional teams to ensure seamless implementation an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $140K *

Join a team that's transforming digital services by delivering innovative Salesforce solutions. Collaborate with stakeholders to enhance CRM capabilities, ensuring secure and efficient platform delive...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by designing and developing scalable cloud-native applications. Collaborate with cross-functional teams to enhance Workforce Management and Customer Experience solutions using mode...

New York, NYRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$158K - $199K *

Lead the charge in driving the Carrot Ads platform, impacting strategic growth through collaboration across engineering, product, and external partnerships. Shape product direction while enhancing par...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $140K *

Join a team that's driving project success by leading technical initiatives, resolving complex challenges, and aligning outcomes with client objectives. Your expertise will enhance profitability and o...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower enterprise clients by driving product adoption and success. As a key advisor, you'll manage relationships, develop strategic roadmaps, and ensure customer satisfaction while collaborating with...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$107K - $171K *

Shape the market narrative for AI Agent Identity by leading product marketing initiatives. Own positioning, messaging, and commercial enablement for DNSid, translating complex innovations into compell...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Lead the design and delivery of scalable banking features, ensuring reliability and security in real-time money movement. Mentor engineers and collaborate with cross-functional teams to create high-qu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $117K *

Engage with senior technical requisitions, ensuring quality outreach and swift hiring. Collaborate with executives, utilize AI tools, and uphold communication standards to attract top talent in a comp...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $132K *

Join a team that's shaping the future of technology solutions. Leverage your technical and sales expertise to architect innovative solutions that drive business value for enterprise customers in a dyn...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Shape the future of security by leading cross-functional initiatives to enhance incident detection and response capabilities. Collaborate with diverse teams to identify risks, develop automation, and...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$238K - $280K *

Shape the future of AI/LLM security by leading innovative offensive strategies, defining technical vision, and driving cross-company initiatives to enhance NodeZero's capabilities in identifying and e...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$133K - $200K *

Innovate your career by leveraging technical expertise to drive sales success. Collaborate with teams to deliver F5 solutions, ensuring customer satisfaction while achieving sales targets in a dynamic...

Arizona, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.