Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
HDNU Projects Supplier Engagement Leader - Supplier Development
$125K - $208K *
Transform supplier engagement strategies to enhance performance and scalability. Collaborate with cross-functional teams to drive initiatives and improvements within the supply chain, ensuring alignme...
5 days ago
$103K - $160K *
Drive product development by leading a senior engineering pod to deliver high-quality software for city permitting and community operations, leveraging AI tools and coding agents to enhance efficiency...
3 weeks ago
$175K - $185K *
Unlock potential by leading global product strategies that drive growth and innovation. Collaborate cross-functionally to prioritize customer needs, enhance product performance, and support internatio...
3 days ago
Strategic Client Success Manager
$110K - $130K *
Champion client success by managing relationships with Tier 1 enterprise accounts, ensuring seamless onboarding, driving product adoption, and enhancing client health for long-term retention and growt...
1 week ago
Principle Machine Learning Systems Engineer
$236K - $309K *
Transform the future of AI teamwork by architecting scalable ML systems that enhance Rovo's capabilities, ensuring measurable improvements in customer trust and experience through innovative evaluatio...
1 week ago
$120K - $130K *
Lead the charge in transforming customer support operations by driving strategic initiatives, enhancing team performance, and leveraging AI technologies to elevate the customer experience and improve...
2 days ago
Principal Product Manager, CX AI & Automation
$150K - $180K *
Redefine customer experience through strategic AI integration, bridging business and technology. Lead AI product management, ensuring cohesive delivery and governance while enhancing operational effic...
3 weeks ago
Senior Technical Product Manager, IT Service Management
$143K - $169K *
Lead the transition to a modern, AI-native ITSM platform, enhancing service management across teams. Drive employee-centric design, streamline workflows, and ensure seamless integration while maintain...
Reposted 2 weeks ago
$110K - $130K *
Lead the charge in client engagement by driving business growth through innovative solutions, fostering relationships, and collaborating with stakeholders to create value and consensus for transformat...
5 days ago
API/Integration Engineer (Journeyman)
$95K - $115K *
Innovate and enhance data interoperability by designing, building, and maintaining secure APIs and integration services. Collaborate with cross-functional teams to ensure seamless data exchange and su...
5 days ago
$110K - $130K *
Empower innovation by designing and developing scalable cloud-native applications. Collaborate across teams to enhance Workforce Management and Customer Experience solutions using modern technologies...
4 days ago
$110K - $130K *
Shape the future of cloud-native applications by designing and developing scalable solutions that enhance Workforce Management and Customer Experience. Collaborate with cross-functional teams to deliv...
3 weeks ago
$110K - $130K *
Analyze technical sales opportunities from discovery to close, leveraging AI tools and client data to drive business cases. Collaborate with cross-functional teams to ensure seamless implementation an...
1 week ago
Senior Salesforce Platform Engineer (Remote)
$114K - $140K *
Join a team that's transforming digital services by delivering innovative Salesforce solutions. Collaborate with stakeholders to enhance CRM capabilities, ensuring secure and efficient platform delive...
1 week ago
$110K - $130K *
Elevate your career by designing and developing scalable cloud-native applications. Collaborate with cross-functional teams to enhance Workforce Management and Customer Experience solutions using mode...
4 days ago
Senior Product Manager, Advertiser Experience
$158K - $199K *
Lead the charge in driving the Carrot Ads platform, impacting strategic growth through collaboration across engineering, product, and external partnerships. Shape product direction while enhancing par...
Reposted 2 days ago
$90K - $140K *
Join a team that's driving project success by leading technical initiatives, resolving complex challenges, and aligning outcomes with client objectives. Your expertise will enhance profitability and o...
1 week ago
$100K - $120K *
Empower enterprise clients by driving product adoption and success. As a key advisor, you'll manage relationships, develop strategic roadmaps, and ensure customer satisfaction while collaborating with...
3 weeks ago
Product Marketing Manager (Contractor)
$107K - $171K *
Shape the market narrative for AI Agent Identity by leading product marketing initiatives. Own positioning, messaging, and commercial enablement for DNSid, translating complex innovations into compell...
1 week ago
$125K - $150K *
Lead the design and delivery of scalable banking features, ensuring reliability and security in real-time money movement. Mentor engineers and collaborate with cross-functional teams to create high-qu...
1 week ago
$104K - $117K *
Engage with senior technical requisitions, ensuring quality outreach and swift hiring. Collaborate with executives, utilize AI tools, and uphold communication standards to attract top talent in a comp...
1 week ago
$99K - $132K *
Join a team that's shaping the future of technology solutions. Leverage your technical and sales expertise to architect innovative solutions that drive business value for enterprise customers in a dyn...
2 days ago
Security Engineer, Nation State
$150K - $180K *
Shape the future of security by leading cross-functional initiatives to enhance incident detection and response capabilities. Collaborate with diverse teams to identify risks, develop automation, and...
3 weeks ago
Principal Attack Engineer, AI/LLM
$238K - $280K *
Shape the future of AI/LLM security by leading innovative offensive strategies, defining technical vision, and driving cross-company initiatives to enhance NodeZero's capabilities in identifying and e...
Yesterday
$133K - $200K *
Innovate your career by leveraging technical expertise to drive sales success. Collaborate with teams to deliver F5 solutions, ensuring customer satisfaction while achieving sales targets in a dynamic...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.