Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$128K - $188K *

Transform strategic growth initiatives by partnering with executives to solve complex challenges, drive alignment across teams, and enhance customer experiences in a fast-paced communications and AI l...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$250K - $275K *

Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...

RemoteRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's dedicated to building and enhancing robust full-stack solutions. You'll take ownership of features from design to deployment, collaborating with engineers to deliver high-quality, s...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Staffing

$160K - $180K *

Lead the charge in driving agile execution across product and engineering teams, managing digital product launches and enhancing client value through innovative solutions. Collaborate cross-functional...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Transform customer success strategies to enhance client satisfaction and retention. Lead a dynamic team, driving initiatives that elevate user experience and foster growth within a fast-paced SaaS env...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $145K *

Lead the charge in transforming customer success operations, driving portfolio performance, and building high-performing teams to deliver measurable outcomes for strategic government clients. Collabor...

Washington, DCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with sales teams to identify prospects and demonstrate solutions that enhance organizational security. Educate clients on challenges and drive meetings to provide tailored solutions, ensuring e...

St. Louis, MORemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Lead the charge in designing and implementing HR Service Delivery solutions, integrating Microsoft 365 with ServiceNow. Optimize employee experiences through automated workflows and seamless connectio...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Elevate employee experiences by designing and implementing HR solutions. Lead technical projects, optimize integrations with Microsoft 365, and mentor developers to enhance ServiceNow capabilities and...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $150K *

Join a dynamic team to design and automate CI/CD infrastructure for medical device software, ensuring compliance and enhancing software delivery processes in a regulated environment...

Waltham, MARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Transform the go-to-market strategy by owning and optimizing HubSpot systems, ensuring seamless integration across Marketing, Sales, and Customer Success to drive measurable business impact and enhanc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $190K *

Drive member activation by leading a cross-functional team to optimize outreach, incentives, and messaging strategies. Own the activation roadmap and funnel metrics to enhance engagement and ensure sc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$116K - $160K *

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Drive innovation by leading backend development for high-traffic APIs and microservices. Collaborate across teams to enhance system reliability, scalability, and performance while optimizing cloud cos...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Empower your sales career by owning the pipeline for high-value accounts. Leverage AI-driven insights to convert warm leads into qualified meetings, driving impactful conversations and enhancing sales...

New York, NYRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $147K *

Join a team that's redefining revenue operations by enhancing visibility and accountability across the customer journey. Collaborate with marketing and sales to build insightful reporting and drive da...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in designing and evolving scalable cloud infrastructure, driving architectural strategy, and enhancing operational culture while collaborating with cross-functional teams to meet ambit...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $200K *

Join a team that's transforming enterprise security insights through innovative reporting and integrations. Collaborate with a passionate community to build features that matter, enhancing user safety...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $220K *

Champion the delivery of complex, AI-driven projects by leading cross-functional teams, managing client relationships, and ensuring successful outcomes through effective execution and strategic planni...

CanadaRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $195K *

Drive innovation by developing and maintaining Linux kernel features, collaborating with hardware teams, and contributing to the upstream community. Own projects from definition to deployment while me...

Vancouver, BCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$175K - $200K *

Build innovative interfaces that enhance AI development and observability. You'll design and prototype user experiences that empower AI teams to understand and improve their applications through effec...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Tackle complex optimization challenges by developing scalable decision systems in supply chain operations. Collaborate with cross-functional teams to enhance analytical models, ensuring alignment with...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Reimagine payroll processes by building and managing US and international payroll systems. Own compliance, tax filings, and month-end close while collaborating with teams to ensure accuracy and effici...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$164K - $240K *

Accelerate progress at the forefront of private cloud architecture by designing, deploying, and optimizing solutions. Leverage your expertise to drive standards, mentor teams, and cultivate robust cli...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$131K - $219K *

Unlock your potential as a Lead Networking Engineer, driving innovative network solutions and enhancements. Collaborate with teams to resolve complex issues and lead projects that support efficient da...

Waltham, MARemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.