Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$114K - $158K *
Shape the future of communications by partnering with clients to deliver innovative, technical solutions. Leverage your expertise to guide customers through complex challenges, ensuring their success...
2 weeks ago
Senior Engineering Manager, Observability Engineering
$150K - $180K *
Unlock potential by leading a high-impact engineering team focused on observability. Drive technical roadmaps, enhance platform reliability, and ensure operational excellence while collaborating with...
1 week ago
Database Support Engineer (US East)
$150K - $200K *
Shape the future of data solutions as a Database Support Engineer, driving customer success through onboarding, technical support, and collaboration with sales teams to enhance product adoption and op...
1 week ago
Senior Manager, Software Engineering - AI
$190K - $215K *
Transform cloud-based engineering strategies as you lead teams in creating innovative AI-powered automation solutions, ensuring quality and scalability while promoting a dynamic and collaborative cult...
Reposted 1 week ago
$150K - $180K *
Unlock potential by leading frontend architecture for scalable, high-performance systems. Collaborate across teams to enhance user experiences and drive technical excellence in a dynamic, enterprise-l...
1 week ago
$180K - $250K *
Innovate the design and delivery of cutting-edge SaaS solutions powered by data, ML, and AI. Own key technical areas driving high-quality product features through collaboration, backend development, a...
Reposted 2 weeks ago
Senior Technical Account Manager
$110K - $130K *
Join a team that's dedicated to enhancing customer success through expert guidance in Privilege Access Management. Leverage your technical skills to support enterprise clients, ensuring seamless deplo...
3 weeks ago
Staff Site Reliability Engineer
$156K - $275K *
Lead the charge in shaping the technical strategy for reliability and infrastructure. Drive initiatives across teams, design scalable systems, and enhance operational excellence while mentoring engine...
Yesterday
Principal Software Development Engineer in Test (Performance & Bare-Metal)
$140K - $252K *
Unlock potential by leading test strategies for hypervisor performance and VM quality. Collaborate with teams to design automated benchmarks and validate deployment safety, ensuring high standards acr...
2 weeks ago
$150K - $180K *
Lead the charge in transforming field innovations into commercial products that empower engineers. Own the developer experience, streamline workflows, and drive product strategy to enhance automation...
Yesterday
$110K - $130K *
Engage with customers to evaluate and implement solutions, driving technical discovery and adoption. Collaborate with sales teams to demonstrate value, manage multiple projects, and identify expansion...
1 week ago
Staff Software Development Engineer
$106K - $213K *
Champion innovative digital solutions by leading the design and development of cloud-native applications. Collaborate with cross-functional teams to drive technical direction and enhance member experi...
Yesterday
Senior Backend Software Engineer
$149K - $235K *
Lead complex backend projects from design to launch, tackling architecture challenges and mentoring junior developers. Collaborate across teams to drive initiatives and ensure high-quality code throug...
3 weeks ago
$100K - $130K *
Take ownership of developing innovative software solutions, leveraging new technologies and processes. Collaborate closely with customers to create high-quality applications while adapting to evolving...
1 week ago
Commercial Customer Success Manager, DX
$100K - $157K *
Unlock customer success by owning the full lifecycle, driving program success, and fostering strategic partnerships. Collaborate with teams to ensure impactful solutions and achieve high renewal rates...
1 week ago
Senior Enterprise Account Executive
$320K - $480K *
Champion new business growth by converting prospects into customers through strategic prospecting, consultative selling, and executive alignment, ensuring a seamless transition to post-sale teams whil...
2 weeks ago
Senior Principal Software Engineer
$243K - $318K *
Elevate your career by providing technical leadership across Dev AI platforms. Shape architectural strategies, drive cross-organizational initiatives, and enhance engineering quality while collaborati...
2 weeks ago
Staff Backend Engineer - Core Product (USA)
$222K - $314K *
Accelerate progress at a pivotal backend engineering role, enhancing critical systems and data integrity while driving innovation through high-stakes projects within an empowered team focused on scala...
Reposted yesterday
$110K - $130K *
Transform customer experiences by leading onboarding, driving adoption, and ensuring success through proactive engagement and technical expertise. Build strong relationships with diverse stakeholders...
3 weeks ago
$110K - $120K *
Lead the charge in quality engineering for critical assessment platforms, driving testing excellence and automation maturity. Collaborate with cross-functional teams to ensure reliability and scalabil...
Reposted today
$130K - $160K *
Transform business challenges into innovative solutions by leveraging AI and engineering expertise. Collaborate with stakeholders to identify opportunities, develop full-stack applications, and drive...
3 days ago
$120K - $216K *
Champion the development of high-performance REST APIs, leading architectural decisions and mentoring engineers. Collaborate across teams to enhance system performance and establish best practices in...
2 weeks ago
$120K - $145K *
Optimize runtime authorization strategies across diverse segments, driving technical wins and enabling Sales Engineers. Leverage deep IAM and PAM expertise to deliver impactful solutions, ensuring com...
1 week ago
$115K - $130K *
Join a team that's dedicated to developing innovative web and cloud applications. In this role, you'll lead projects, mentor junior engineers, and collaborate with cross-functional teams to deliver hi...
Reposted 1 week ago
Senior Customer Success Engineer
$95K - $171K *
Transform client success by delivering tailored support and strategic insights, ensuring seamless onboarding and ongoing engagement with our innovative platform. Leverage your expertise in energy engi...
Yesterday
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.