Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$127K - $163K *

Elevate web development by owning AI-driven systems and integrating legacy platforms. Manage multiple properties, ensuring seamless migrations and automation while maintaining quality and performance...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Innovate with a dynamic team of engineers to shape architecture and drive product expansion as you build reliable software solutions for healthcare, fostering a collaborative environment that promotes...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Innovate enterprise-scale solutions for workforce management, leveraging Java, Spring Boot, React, and Node.js. Collaborate across teams to enhance forecasting, scheduling, and operational reporting i...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Drive your career with a Senior Full Stack Engineer role focused on building enterprise-scale workforce management solutions. Collaborate across teams to deliver scalable applications using Java, Spri...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$118K - $219K *

Elevate front-end engineering for a global content platform, driving architectural decisions and fostering a quality culture. Collaborate with cross-functional teams to enhance user experience and per...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Media

$142K - $234K *

Transform the OCI registry landscape by designing and developing innovative features for quay.io. Collaborate with teams to enhance service experiences while leveraging cutting-edge AI tools for scala...

Raleigh, NCRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $196K *

Champion innovative solutions in healthcare coding by leading cross-functional teams, optimizing product strategies, and enhancing customer experiences through data-driven insights and agile methodolo...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Lead the charge in optimizing cloud infrastructure and CI/CD processes, ensuring scalable, secure, and resilient systems. Collaborate with engineering teams to enhance deployment efficiency and drive...

Orlando, FLRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$126K - $208K *

Lead the charge in driving global partner strategies and co-innovation initiatives, ensuring alignment across teams to enhance ServiceNow's Autonomous Workforce solutions and maximize market impact th...

Silver Spring, MDRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Drive innovation by leading backend development for a key platform, enhancing engineering practices, and mentoring junior developers in a collaborative Scrum environment focused on high-quality, secur...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Manage the lifecycle of accelerator clusters, ensuring efficient capacity, reliability, and security. Collaborate across teams to enhance infrastructure, automate processes, and lead initiatives that...

Palo Alto, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $118K *

Elevate the quality of software by designing automated testing frameworks and integrating AI tools for enhanced efficiency and accuracy. Collaborate cross-functionally to ensure smooth delivery of hig...

Chicago, ILRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Unlock potential by joining a dynamic team as a Senior Angular Developer, where you'll enhance Genius ERP's web product, collaborate in an Agile environment, and contribute to continuous improvement i...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the end-to-end delivery of enterprise SaaS implementations, managing budgets, timelines, and stakeholder relationships to ensure successful project outcomes and high client satisfaction...

Charlotte, NCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $180K *

Champion innovation by leading the design and development of scalable software solutions. Collaborate with cross-functional teams to enhance system reliability and performance while mentoring junior e...

Bentonville, ARRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $234K *

Innovate by developing and enhancing software solutions that meet business needs, ensuring high performance and scalability while collaborating with stakeholders to deliver quality applications and ma...

Sunnyvale, CARemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Develop innovative software solutions by leading engineering teams, managing complex projects, and collaborating with stakeholders to enhance business processes and drive technical excellence...

Bentonville, ARRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$127K - $216K *

Engineer innovative solutions as you guide teams in developing complex software projects. Collaborate across functions to troubleshoot issues, implement designs, and ensure timely delivery while enhan...

Herndon, VARemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$108K - $216K *

Reimagine software solutions by developing, testing, and maintaining applications. Collaborate with stakeholders to enhance user experiences and ensure high-quality deliverables while leveraging moder...

Herndon, VARemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Join a team that's redefining Developer Experience by building a new platform engineering team. You'll lead hands-on development, establish best practices, and drive team culture while ensuring engine...

Union, NJRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$89K - $125K *

Partner with us to integrate new firms into our IT environment, managing Microsoft 365 migrations and Active Directory consolidations while collaborating with cross-functional teams to ensure seamless...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Champion the management of mainframe outsourcing, ensuring optimal performance and vendor accountability while providing technical leadership and support for mainframe technologies across the organiza...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $195K *

Drive enterprise sales success by engaging CIOs and CTOs, leading complex sales cycles, and connecting technology solutions to business outcomes. Leverage your expertise in cloud architecture and AI t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Transform clients' digital strategies by leading pre-sales initiatives. Engage, inspire, and coach stakeholders through innovative solutions, ensuring alignment with business goals and implementing At...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$98K - $120K *

Elevate your career by facilitating Agile delivery and driving AI initiatives. Collaborate with cross-functional teams to implement cutting-edge technology pilots, ensuring stakeholder engagement and...

Washington, DCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.