Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Lead Software Engineer, Azure Solutions
$170K - $200K *
Accelerate progress at the forefront of Azure solutions, leading medium-scale client engagements and complex projects. Drive technical leadership, solution architecture, and mentoring while collaborat...
3 weeks ago
Director, Client Service / Technical Customer Support
$102K - $125K *
Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...
3 weeks ago
$100K - $120K *
Drive innovation in digital experiences by building and optimizing high-performing web applications. Collaborate with creative teams to enhance customer engagement across platforms while managing the...
3 weeks ago
Enterprise Account Executive - MATL
$125K - $150K *
Drive growth by leveraging your expertise in SaaS sales, managing key accounts, and guiding customers from initial engagement to successful adoption and expansion. Collaborate with teams to enhance pr...
Reposted 4 weeks ago
Staff Site Reliability Engineer, Tools & Systems
$128K - $171K *
Lead the charge in designing and deploying robust software systems that enhance Firefox engineering. Collaborate across teams to tackle complex operational challenges and drive automation, ensuring re...
1 week ago
Lead AWS IAM Security Engineer
$135K - $160K *
Elevate cybersecurity by designing and implementing robust security protocols, ensuring compliance across cloud infrastructure while managing IAM, PKI, and secrets management to protect fintech worklo...
Reposted 3 weeks ago
Lead AWS IAM Security Engineer
$135K - $160K *
Shape the future of cloud security by architecting and implementing robust controls across multi-region AWS environments, ensuring compliance and maintaining high security standards for fintech worklo...
Reposted 3 weeks ago
Software Engineer, Data Integration
$110K - $130K *
Transform healthcare by engineering seamless data integrations between complex EHR systems and our innovative platform. Empower clinicians with actionable insights to enhance patient care and outcomes...
Reposted 1 month ago
Principal Forward Deployed Engineer
$145K - $175K *
Shape the future of AI engineering by leading technical solutions, mentoring teams, and driving production outcomes in a collaborative environment focused on innovation and operational excellence...
1 week ago
Senior Engineering Project Manager - Connectivity
$120K - $140K *
Transform your career by leading complex design change projects from inception to execution. Collaborate with cross-functional teams, manage substantial budgets, and drive innovation in a fast-paced e...
1 week ago
Customer Success Manager (West Region)
$80K - $95K *
Champion customer success by owning relationships, driving adoption, and ensuring renewals. Leverage deep trust to generate qualified leads while proactively engaging law firm accounts to enhance thei...
Reposted 1 week ago
$170K - $185K *
Champion the development of scalable data platforms, leading cross-functional initiatives and enhancing AI-assisted analytics. Collaborate with teams to drive technical direction and improve system pe...
2 weeks ago
Enterprise Sales Engineer - Strategic, Consumer Business Services
$135K - $160K *
Join a dynamic team to drive technical pre-sales, mentor peers, and enhance customer relationships. Own the sales process for strategic accounts, ensuring seamless transitions and fostering growth thr...
1 week ago
Application Security Engineer, Information Technology
$110K - $130K *
Unlock potential by developing security documentation and consulting on architecture. Collaborate with teams to identify vulnerabilities, perform penetration testing, and implement security improvemen...
4 days ago
Principal Engineer, Data Platform
$246K - $339K *
Champion the evolution of our Data Platform by architecting scalable solutions for large-scale data migrations, empowering teams with self-service storage capabilities, and ensuring reliability across...
2 days ago
$120K - $200K *
Transform backend services and REST APIs in a collaborative environment. Leverage your software engineering skills to support cyber training initiatives, utilizing modern technologies and cloud infras...
2 weeks ago
Staff Security Engineer, Proactive Security - Dasher
$159K - $235K *
Unlock potential by leading the technical roadmap for Proactive Security, collaborating across teams to embed security controls into Dasher products and mentor engineers in delivering secure systems f...
Reposted 4 weeks ago
$69K - $101K *
Empower our Micro-Fulfillment Operations team by ensuring optimal performance and reliability of automated systems. Engage with customers to troubleshoot and resolve complex technical issues, enhancin...
1 week ago
Forward Deployed Engineer (Principal)
$132K - $211K *
Unlock potential by serving as a key technical leader, bridging engineering and enterprise architecture to eliminate adoption friction and enhance cloud-native infrastructure and AI platform deploymen...
Reposted 3 weeks ago
Business Development Executive, GBS Public Sector HR
$102K - $147K *
Drive new business opportunities by cultivating relationships with C-level executives. Own the full sales cycle for Large Enterprise clients, ensuring value delivery and exceeding sales targets while...
2 weeks ago
$200K - $235K *
Engineer innovative AI/ML solutions by collaborating with teams to design, deploy, and manage scalable models. Drive impactful insights through seamless API integration and advanced training resources...
3 weeks ago
Senior Program Manager, Leader Enablement & Development
$110K - $130K *
Transform frontline manager development by leading strategic programs that enhance coaching, deal inspection, and pipeline management. Collaborate cross-functionally to drive consistent team performan...
3 weeks ago
Sales Solutions Engineer - 1079
$80K - $95K *
Shape the future of client solutions by leading technical discovery and crafting innovative data-driven strategies. Collaborate with sales teams to drive success and ensure seamless implementation of...
5 days ago
Senior Analyst, Treasury & Tax Operations
$110K - $130K *
Transform treasury and tax operations by overseeing global payment workflows, ensuring compliance, and optimizing cash management. Collaborate with finance leaders to enhance processes and drive effic...
3 days ago
Lead Customer Experience Technical Engagement Manager
$102K - $147K *
Empower clients to maximize their UKG investment by driving success through strategic partnerships, technical stewardship, and executive engagement, ensuring top-tier outcomes for Premium accounts acr...
Reposted 3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.