Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$216K - $240K *

Shape the future of grocery technology by leading the modernization of an on-demand ordering platform. Collaborate with cross-functional teams to create scalable, maintainable solutions, enhancing sys...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $95K *

Lead advanced troubleshooting and repair of medical equipment, ensuring customer satisfaction through service excellence. Collaborate with teams, mentor junior engineers, and drive initiatives to enha...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$156K - $204K *

Drive data alignment and enhance business processes by designing robust data pipelines and infrastructure. Collaborate with cross-functional teams to ensure data quality and accessibility, enabling ef...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion technical solution design and deployment readiness, translating customer needs into secure, scalable architectures. Collaborate with engineering and cybersecurity teams to ensure successful t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $267K *

Shape the future of app advertising by enhancing backend systems for conversion signals. Drive MMP integrations, SKAN processing, and App CAPI to ensure reliable app installs and in-app events for adv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $185K *

Transform complex workflows by leading AI-driven change initiatives, guiding senior leaders through redesign and adoption processes, and ensuring measurable outcomes in legal, tax, and trade sectors...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$140K - $153K *

Join a team that's dedicated to enhancing healthcare quality through innovative testing strategies. Collaborate with cross-functional teams to ensure robust, user-centered products while mentoring jun...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $100K *

Unlock potential by delivering innovative robotic solutions, ensuring seamless integration and operational success for customers. Collaborate, troubleshoot, and enhance system performance while provid...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$119K - $161K *

Shape the future of application security by leveraging your .NET expertise to enhance security practices, educate teams, and implement innovative tools in a dynamic, fast-paced environment focused on...

Toronto, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $150K *

Support and enhance clinical data pipelines across multiple client environments, ensuring reliable application delivery and operational excellence. Collaborate with DataOps to manage infrastructure, m...

Chicago, ILRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Engineer customer reliability by providing expert technical support for IoT solutions. Collaborate with teams to resolve issues, enhance documentation, and gather feedback, ensuring a seamless custome...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $225K *

Champion the development of a GPU-accelerated compute platform, enhancing AI training and research capabilities. Collaborate with cross-functional teams to design orchestration systems that optimize r...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform the go-to-market strategy for industry verticals to enhance our employee hub platform, driving sales enablement, insightful narratives, and tailored solution launches while collaborating wit...

Austin, TXRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$130K *

Join a team that's enhancing zTPF environments by providing technical expertise, automating processes, and ensuring reliable operations. Collaborate across teams to tackle challenges and improve perfo...

Atlanta, GARemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $285K *

Elevate the future of software planning by leading a team that integrates human and AI collaboration. Shape product direction, connect work to business priorities, and drive strategic decisions in a d...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$161K - $190K *

Join us to define and evolve the architecture of a cutting-edge digital platform, guiding engineering decisions and establishing shared services for scalable, secure, and reliable solutions that empow...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$154K - $185K *

Elevate your career by developing integral integrations for Grafana Cloud, enabling users to visualize application performance across diverse environments and architectures. Collaborate in a remote-fi...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$224K - $431K *

Champion the advancement of open-source Linux kernel support for NVIDIA GPUs. Collaborate with global teams to develop virtualization features in Rust and C, driving technical proposals and enhancing...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that empowers customers to achieve their business goals through strategic guidance and hands-on support, enhancing their experience with our DevSecOps platform and driving long-term succes...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $210K *

Drive the technical vision for complex systems, leading cross-team initiatives and enhancing engineering standards. Own reliability and scalability of core infrastructure while mentoring engineers and...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $160K *

Join a team that's dedicated to building resilient infrastructure and leading a skilled SRE group. You'll drive incident management, foster a culture of continuous improvement, and leverage AI to enha...

Lehi, UTRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $275K *

Manage the delivery of GPU clusters for AI workloads by coordinating teams across engineering, networking, and operations. Develop strategies, manage risks, and ensure timely, quality launches to scal...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by building and optimizing automated workflows in a dynamic operations ecosystem. Leverage your technical expertise to enhance quality assurance and drive efficiency in our AI Chat...

CanadaRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $200K *

Accelerate progress at the forefront of Azure solutions, leading medium-scale client engagements and complex projects. Drive technical leadership, solution architecture, and mentoring while collaborat...

Austin, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $125K *

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.