Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Staff Software Engineer, FoodStorm
$216K - $240K *
Shape the future of grocery technology by leading the modernization of an on-demand ordering platform. Collaborate with cross-functional teams to create scalable, maintainable solutions, enhancing sys...
Reposted 2 days ago
$80K - $95K *
Lead advanced troubleshooting and repair of medical equipment, ensuring customer satisfaction through service excellence. Collaborate with teams, mentor junior engineers, and drive initiatives to enha...
3 weeks ago
Principal Sales Infrastructure Analyst, Analytics Engineering
$156K - $204K *
Drive data alignment and enhance business processes by designing robust data pipelines and infrastructure. Collaborate with cross-functional teams to ensure data quality and accessibility, enabling ef...
3 weeks ago
$110K - $130K *
Champion technical solution design and deployment readiness, translating customer needs into secure, scalable architectures. Collaborate with engineering and cybersecurity teams to ensure successful t...
1 week ago
$190K - $267K *
Shape the future of app advertising by enhancing backend systems for conversion signals. Drive MMP integrations, SKAN processing, and App CAPI to ensure reliable app installs and in-app events for adv...
1 week ago
Principal AI Transformation Consultant, Professional Services
$100K - $185K *
Transform complex workflows by leading AI-driven change initiatives, guiding senior leaders through redesign and adoption processes, and ensuring measurable outcomes in legal, tax, and trade sectors...
3 weeks ago
$140K - $153K *
Join a team that's dedicated to enhancing healthcare quality through innovative testing strategies. Collaborate with cross-functional teams to ensure robust, user-centered products while mentoring jun...
1 month ago
$90K - $100K *
Unlock potential by delivering innovative robotic solutions, ensuring seamless integration and operational success for customers. Collaborate, troubleshoot, and enhance system performance while provid...
2 weeks ago
Application Security Developer
$119K - $161K *
Shape the future of application security by leveraging your .NET expertise to enhance security practices, educate teams, and implement innovative tools in a dynamic, fast-paced environment focused on...
3 weeks ago
Data Engineer (DevOps / DataOps / Delivery Engineering) — Sr. Associate
$110K - $150K *
Support and enhance clinical data pipelines across multiple client environments, ensuring reliable application delivery and operational excellence. Collaborate with DataOps to manage infrastructure, m...
Yesterday
$95K - $115K *
Engineer customer reliability by providing expert technical support for IoT solutions. Collaborate with teams to resolve issues, enhance documentation, and gather feedback, ensuring a seamless custome...
1 week ago
Senior Software Engineer, Compute Platform
$165K - $225K *
Champion the development of a GPU-accelerated compute platform, enhancing AI training and research capabilities. Collaborate with cross-functional teams to design orchestration systems that optimize r...
3 days ago
Senior Product Marketing Manager (Austin/US Remote)
$120K - $145K *
Transform the go-to-market strategy for industry verticals to enhance our employee hub platform, driving sales enablement, insightful narratives, and tailored solution launches while collaborating wit...
Reposted yesterday
ZTPF SOFTWARE DEVELOPMENT ENGINEER
$130K *
Join a team that's enhancing zTPF environments by providing technical expertise, automating processes, and ensuring reliable operations. Collaborate across teams to tackle challenges and improve perfo...
Reposted 5 days ago
Staff Product Manager, Agentic Planning
$168K - $285K *
Elevate the future of software planning by leading a team that integrates human and AI collaboration. Shape product direction, connect work to business priorities, and drive strategic decisions in a d...
1 week ago
$161K - $190K *
Join us to define and evolve the architecture of a cutting-edge digital platform, guiding engineering decisions and establishing shared services for scalable, secure, and reliable solutions that empow...
3 days ago
Senior FullStack Engineer - Grafana Cloud Observability| US | Remote
$154K - $185K *
Elevate your career by developing integral integrations for Grafana Cloud, enabling users to visualize application performance across diverse environments and architectures. Collaborate in a remote-fi...
Reposted 4 weeks ago
Senior Software Engineer, Virtualization and Linux Kernel
$224K - $431K *
Champion the advancement of open-source Linux kernel support for NVIDIA GPUs. Collaborate with global teams to develop virtualization features in Rust and C, driving technical proposals and enhancing...
1 week ago
$110K - $130K *
Join a team that empowers customers to achieve their business goals through strategic guidance and hands-on support, enhancing their experience with our DevSecOps platform and driving long-term succes...
2 weeks ago
Senior Backend Engineer/Staff Engineer
$165K - $210K *
Drive the technical vision for complex systems, leading cross-team initiatives and enhancing engineering standards. Own reliability and scalability of core infrastructure while mentoring engineers and...
1 week ago
Manager, Site Reliability Engineering
$130K - $160K *
Join a team that's dedicated to building resilient infrastructure and leading a skilled SRE group. You'll drive incident management, foster a culture of continuous improvement, and leverage AI to enha...
2 weeks ago
Senior Technical Program Manager
$115K - $275K *
Manage the delivery of GPU clusters for AI workloads by coordinating teams across engineering, networking, and operations. Develop strategies, manage risks, and ensure timely, quality launches to scal...
Reposted 1 week ago
Senior Associate, Technical Operations
$80K - $95K *
Elevate your career by building and optimizing automated workflows in a dynamic operations ecosystem. Leverage your technical expertise to enhance quality assurance and drive efficiency in our AI Chat...
4 days ago
Lead Software Engineer, Azure Solutions
$170K - $200K *
Accelerate progress at the forefront of Azure solutions, leading medium-scale client engagements and complex projects. Drive technical leadership, solution architecture, and mentoring while collaborat...
3 weeks ago
Director, Client Service / Technical Customer Support
$102K - $125K *
Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.