Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Lead Software Development Engineer in Test
$165K - $185K *
Accelerate progress at the forefront of test automation, driving quality and performance through innovative strategies and frameworks. Collaborate within an agile team to enhance product scalability a...
Reposted 1 week ago
$160K - $180K *
Unlock potential by providing hands-on technical leadership across the full stack. Collaborate with cross-functional teams to design scalable solutions, enhance product experiences, and drive impactfu...
1 week ago
Software Engineer, Backend & Distributed Systems (REMOTE)
$50K - $130K *
Develop innovative software solutions that enhance user experiences while collaborating with a diverse team. Engage in all phases of the software lifecycle, from design to deployment, ensuring high-qu...
5 days ago
Manager, Cloud Security Engineering
$125K - $150K *
Lead the charge in cloud security engineering by managing a team of experts to design and implement robust security controls across AWS, Azure, and GCP, ensuring compliance and operational excellence...
2 days ago
$148K - $215K *
Reimagine the future of financial engagement by leading innovative software development. Engage in full-stack responsibilities, collaborating across teams to enhance product experiences for educationa...
Reposted 1 month ago
Solution Consultant - FIN- Tech & Media
$105K - $157K *
Elevate your career by transforming financial management with our innovative solutions. Collaborate with sales and cross-functional teams to showcase the impact of our applications, driving client suc...
Reposted 1 week ago
Senior Manager, Solutions Engineering, MSSP
$232K - $319K *
Accelerate progress at the forefront of cybersecurity by leading a dynamic team of Solutions Engineers. Drive partner engagement, foster relationships, and execute strategic initiatives to enhance per...
2 weeks ago
Senior Manager, Customer Operations
$125K - $150K *
Drive operational excellence by leading multi-team managers in executing compliant money movement flows. Collaborate cross-functionally to enhance customer experiences while ensuring risk mitigation a...
2 weeks ago
$108K - $142K *
Unlock potential by supporting executives in a dynamic environment. Manage complex calendars, travel logistics, and team initiatives while fostering cross-functional relationships to drive business pr...
1 week ago
$170K - $250K *
Unlock the potential of our Search platform! Lead a transformative rebuild aligning user experience with monetization for sustainable success, collaborating with cross-functional teams to enhance sear...
Reposted 1 month ago
Enterprise Implementation Engineer
$100K - $120K *
Elevate customer success by implementing privacy-first healthcare marketing solutions. As an Implementation Engineer, you'll guide clients through technical setups, ensuring optimal performance and co...
3 weeks ago
Senior Implementation Project Manager
$110K - $130K *
Champion innovative solutions as a Senior Implementation Project Manager, leading complex software implementations and driving customer success through effective project management and collaboration a...
2 weeks ago
Senior Manager, Global Deal Desk
$125K - $150K *
Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...
2 weeks ago
Software Development Engineer in Test (Python)
$62K - $112K *
Transform the software testing landscape by defining strategies, automating processes, and ensuring quality throughout the SDLC. Collaborate with teams to enhance deployment practices and troubleshoot...
1 week ago
$157K - $238K *
Join a team that's redefining security by leveraging AI to enhance application safety. You'll assess vulnerabilities, develop innovative security solutions, and shape the AI security strategy across t...
1 month ago
$157K - $238K *
Lead the charge in enhancing application security by integrating AI-driven solutions, conducting assessments, and shaping the AI security strategy across the organization. Collaborate with cross-funct...
1 month ago
Sr. Staff Engineer (Fullstack/Backend)
$150K - $180K *
Lead the charge in architectural innovation and strategic direction, shaping long-term technical landscapes and enabling cross-functional execution at scale while mentoring senior technical leaders an...
3 weeks ago
Solution Advancement Engineer, Analytics Products
$110K - $150K *
Innovate within the Clinical Insights team as you drive analytics product delivery and AI platform development, collaborating with healthcare clients to shape software solutions and enhance user exper...
1 week ago
Principal Engineer, Field Service, Denver, Colorado
$111K - $144K *
Drive customer success by resolving complex technical issues as a Principal Engineer. Collaborate with teams to enhance support services, ensuring seamless operations and proactive engagement for Powe...
5 days ago
Staff Software Engineer, Image Build & Release
$229K - $260K *
Drive the technical direction for building and delivering containerized applications, ensuring reliability and security across deployments. Collaborate with teams to enhance automation and mentor engi...
1 week ago
$75K - $101K *
Manage web production and optimize digital experiences by collaborating with stakeholders, executing content strategies, and analyzing performance metrics to enhance engagement across online platforms...
1 week ago
$101K - $140K *
Drive the evolution of Business Systems by integrating automation and AI into our go-to-market processes. Collaborate with cross-functional teams to build scalable systems that enhance efficiency and...
Yesterday
Staff AI Engineer, Agentic Automation
$150K - $180K *
Help us drive the future of automation by owning AI agents that onboard applications and ensure self-healing workflows. You'll enhance existing systems, prioritize security, and collaborate across tea...
3 days ago
Senior Technical Product Manager
$170K - $250K *
Unlock potential by owning a product area end-to-end, collaborating with engineering and customers to drive innovation and deliver impactful solutions in a dynamic market...
3 days ago
Hyperscaler & Systems Integrator Partner Manager (North America)
$150K - $180K *
Lead the charge in scaling strategic partnerships with cloud hyperscalers and SIs. Drive co-sell programs, marketplace initiatives, and joint GTM strategies to embed AI solutions in enterprise contact...
5 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.