Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$125K - $150K *
Join a dynamic team to develop and enhance complex Hogan ODS programs, ensure seamless integration, and deliver impactful technical solutions that meet diverse client needs in a challenging environmen...
Reposted 1 month ago
Senior Manager Software Development Engineering
$106K - $213K *
Oversee and enhance software engineering teams, ensuring delivery of secure, scalable solutions. Drive talent development, resource management, and engineering quality while collaborating with cross-f...
1 week ago
Senior Product Manager, Billing Engine & Platforms Monetization
$139K - $235K *
Champion the backend usage billing pipeline, driving product direction and ensuring seamless integration for credit-based offerings while enhancing scalability and reliability across platforms...
4 weeks ago
Customer Experience Engineer I/II
$100K - $135K *
Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...
3 weeks ago
Senior Embedded Software Engineer
$120K - $145K *
Lead the development of critical firmware for safety-critical systems, collaborating across teams to optimize embedded platforms. Drive best practices and mentor engineers while ensuring reliability a...
2 days ago
$95K - $115K *
Lead the execution of VDC deliverables, ensuring quality standards while coordinating across various project phases. Collaborate with teams to enhance workflows and deliver optimal results in BIM, con...
Reposted 1 week ago
Senior Customer Success Manager
$115K - $125K *
Join a team that's dedicated to enhancing client relationships and driving customer success. In this role, you'll strategize and implement solutions, ensuring client satisfaction while collaborating w...
3 days ago
Account Director, Digital Native Large Enterprise
$160K - $200K *
Unlock your potential by driving AI sales strategies and fostering customer partnerships. Collaborate with top experts to bring transformative AI solutions to market, ensuring impactful growth and suc...
Reposted 1 month ago
$95K - $115K *
Champion customer success by leveraging your expertise in Solutions Consulting to drive impactful engagements, support sales strategies, and deliver tailored solutions that align with client needs and...
2 days ago
Staff Site Reliability Engineer
$109K - $156K *
Champion reliability by leading SRE projects from inception to production. Collaborate with teams to enhance infrastructure across hybrid environments, driving architectural excellence and operational...
5 days ago
$155K - $320K *
Empower designers to create world-class user experiences by bridging design and engineering. Collaborate with cross-functional teams to innovate and enhance design systems, ensuring technical feasibil...
3 days ago
Platform Engineer (ServiceNow)
$110K - $130K *
Pioneer the administration and development of core business systems, focusing on ServiceNow. Collaborate with cross-functional teams to create scalable solutions that enhance operations, service, and...
Reposted 1 week ago
$219K - $250K *
Reimagine your career as you lead technical sales processes, driving enterprise adoption of innovative AI solutions. Shape customer experiences and influence product development while collaborating wi...
1 month ago
Senior Product Manager, Payroll Platform
$120K - $145K *
Champion payroll platform modernization by leading data model redesign, ensuring compliance, and coordinating with engineering teams to enhance operational efficiency while minimizing risks during sys...
1 week ago
Staff Engineer - QA Automation
$110K - $130K *
Shape the future of quality assurance by leading automated testing initiatives for cloud-based ERP systems, ensuring seamless integration and performance across various business processes and upgrades...
2 weeks ago
Director, Application Development Engineering
$146K - $269K *
Shape the future of enterprise software by leading multiple engineering teams, driving application development, and implementing best practices. Collaborate cross-functionally to enhance quality and s...
2 days ago
Software Development Test Engineer (SDET), KSM
$110K - $130K *
Join a team that's shaping the future of cybersecurity by designing and scaling automated test systems for a leading secrets management platform, ensuring quality and reliability in cloud-native servi...
1 week ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Elevate workforce management solutions by designing and implementing scalable applications using Java, Spring Boot, and React. Collaborate across teams to optimize forecasting, scheduling, and operati...
6 days ago
$110K - $130K *
Transform enterprise pipeline generation through innovative, multi-channel strategies. Collaborate with sales teams to drive upsell and cross-sell initiatives while supporting federal campaigns. Own t...
3 weeks ago
Senior Software Engineer, Fulfillment
$168K - $177K *
Engineer robust backend systems that enhance logistics efficiency, ensuring timely order fulfillment and shopper compensation. Collaborate across teams to drive platform best practices and elevate sof...
5 days ago
Learning & Development Senior Program Manager
$145K - $199K *
Lead the charge in shaping innovative learning programs that drive organizational growth. Collaborate with stakeholders to enhance professional development and ensure the strategic execution of initia...
Reposted 2 weeks ago
$96K - $120K *
Join a team that's dedicated to enhancing client success in the home improvement sector. You'll manage a portfolio of clients, driving retention and growth while collaborating with a dynamic team to b...
Reposted today
$94K - $266K *
Champion MuleSoft implementations by developing clean code and guiding teams. Leverage expertise in Salesforce and API management to deliver enterprise-grade solutions while mentoring junior developer...
3 weeks ago
Principal Ruby on Rails Engineer
$96K - $207K *
Join a dynamic team to design and implement innovative technology solutions using Agile practices. Collaborate with cross-functional teams to deliver critical products while enhancing your skills in a...
2 days ago
$190K - $200K *
Lead the charge in electrical engineering excellence across multiple campuses, ensuring robust design, validation, and energization of critical infrastructure while integrating onsite generation solut...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.