Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$125K - $150K *

Join a dynamic team to develop and enhance complex Hogan ODS programs, ensure seamless integration, and deliver impactful technical solutions that meet diverse client needs in a challenging environmen...

United StatesRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $213K *

Oversee and enhance software engineering teams, ensuring delivery of secure, scalable solutions. Drive talent development, resource management, and engineering quality while collaborating with cross-f...

Tennessee, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$139K - $235K *

Champion the backend usage billing pipeline, driving product direction and ensuring seamless integration for credit-based offerings while enhancing scalability and reliability across platforms...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $135K *

Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the development of critical firmware for safety-critical systems, collaborating across teams to optimize embedded platforms. Drive best practices and mentor engineers while ensuring reliability a...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

$95K - $115K *

Lead the execution of VDC deliverables, ensuring quality standards while coordinating across various project phases. Collaborate with teams to enhance workflows and deliver optimal results in BIM, con...

Henderson, NVRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$115K - $125K *

Join a team that's dedicated to enhancing client relationships and driving customer success. In this role, you'll strategize and implement solutions, ensuring client satisfaction while collaborating w...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $200K *

Unlock your potential by driving AI sales strategies and fostering customer partnerships. Collaborate with top experts to bring transformative AI solutions to market, ensuring impactful growth and suc...

RemoteRemote

Reposted 1 month ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Champion customer success by leveraging your expertise in Solutions Consulting to drive impactful engagements, support sales strategies, and deliver tailored solutions that align with client needs and...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $156K *

Champion reliability by leading SRE projects from inception to production. Collaborate with teams to enhance infrastructure across hybrid environments, driving architectural excellence and operational...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$155K - $320K *

Empower designers to create world-class user experiences by bridging design and engineering. Collaborate with cross-functional teams to innovate and enhance design systems, ensuring technical feasibil...

San Francisco, CARemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Pioneer the administration and development of core business systems, focusing on ServiceNow. Collaborate with cross-functional teams to create scalable solutions that enhance operations, service, and...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$219K - $250K *

Reimagine your career as you lead technical sales processes, driving enterprise adoption of innovative AI solutions. Shape customer experiences and influence product development while collaborating wi...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Champion payroll platform modernization by leading data model redesign, ensuring compliance, and coordinating with engineering teams to enhance operational efficiency while minimizing risks during sys...

Utah, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of quality assurance by leading automated testing initiatives for cloud-based ERP systems, ensuring seamless integration and performance across various business processes and upgrades...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$146K - $269K *

Shape the future of enterprise software by leading multiple engineering teams, driving application development, and implementing best practices. Collaborate cross-functionally to enhance quality and s...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's shaping the future of cybersecurity by designing and scaling automated test systems for a leading secrets management platform, ensuring quality and reliability in cloud-native servi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate workforce management solutions by designing and implementing scalable applications using Java, Spring Boot, and React. Collaborate across teams to optimize forecasting, scheduling, and operati...

New York, NYRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform enterprise pipeline generation through innovative, multi-channel strategies. Collaborate with sales teams to drive upsell and cross-sell initiatives while supporting federal campaigns. Own t...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $177K *

Engineer robust backend systems that enhance logistics efficiency, ensuring timely order fulfillment and shopper compensation. Collaborate across teams to drive platform best practices and elevate sof...

CanadaRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$145K - $199K *

Lead the charge in shaping innovative learning programs that drive organizational growth. Collaborate with stakeholders to enhance professional development and ensure the strategic execution of initia...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$96K - $120K *

Join a team that's dedicated to enhancing client success in the home improvement sector. You'll manage a portfolio of clients, driving retention and growth while collaborating with a dynamic team to b...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$94K - $266K *

Champion MuleSoft implementations by developing clean code and guiding teams. Leverage expertise in Salesforce and API management to deliver enterprise-grade solutions while mentoring junior developer...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $207K *

Join a dynamic team to design and implement innovative technology solutions using Agile practices. Collaborate with cross-functional teams to deliver critical products while enhancing your skills in a...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$190K - $200K *

Lead the charge in electrical engineering excellence across multiple campuses, ensuring robust design, validation, and energization of critical infrastructure while integrating onsite generation solut...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.