Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$256K - $333K *

Drive innovation as a Senior AI/ML Engineer, transforming concepts into scalable systems. Lead technical decisions, mentor peers, and develop hands-on solutions in a collaborative environment focused...

San Jose, CARemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$165K - $225K *

Elevate infrastructure capabilities by designing and implementing a unified platform that integrates bare-metal servers, storage, and networking for large-scale computation and AI workloads, ensuring...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive quality assurance as a Senior QA Automation Engineer, enhancing our distributed database platform through designing automated tests, validating features, and improving release processes while wo...

RemoteRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $213K *

Drive innovation in software development by leading teams to create cutting-edge digital solutions. Collaborate across functions to enhance application strategies, ensuring high-quality delivery and a...

Georgia, USRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$106K - $284K *

Reimagine healthcare technology by leading the development of secure, scalable microservices. Collaborate with cross-functional teams to enhance digital solutions that transform patient experiences an...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$106K - $284K *

Join a team that’s redefining pharmacy and healthcare through innovative digital solutions. As a Staff Software Development Engineer, you'll lead in creating next-generation platforms, ensuring qualit...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$106K - $284K *

Champion the design and development of scalable applications, integrating AI and data systems. Lead technical strategy, mentor teams, and ensure operational excellence across the technology stack whil...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$106K - $284K *

Reimagine application development by leading architecture and scaling core systems. Drive AI integration, mentor teams, and ensure operational excellence across full-stack technologies while deliverin...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$140K - $180K *

Elevate customer experiences by designing and optimizing AI agent journeys. Collaborate across teams to enhance service processes, ensuring accurate, secure, and autonomous problem resolution while dr...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $90K *

Lead the execution and optimization of programmatic campaigns, collaborating with clients and teams to drive performance. Mentor junior staff while managing complex projects in a dynamic retail enviro...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Champion partner relationships by driving acquisition, onboarding, and business outcomes. Own the full lifecycle of partnerships, develop joint plans, and measure results to fuel growth in a dynamic...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Partner with us to drive innovative security solutions, engaging with customers and partners to address their unique challenges. Leverage your expertise in pre-sales and engineering to enhance operati...

Philadelphia, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive collaboration with sales teams to identify prospects and deliver tailored security solutions, addressing technical challenges and enhancing customer engagement through education and presentation...

Dover, DERemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $185K *

Drive product strategy and innovation to enhance vertical partnerships, focusing on tailored experiences across industries. Collaborate cross-functionally to deliver impactful solutions that boost use...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Elevate our software engineering capabilities by designing and building modern, cloud-native data pipelines. Collaborate with diverse teams to ensure seamless project delivery and advocate for best pr...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$204K - $254K *

Lead technical engagements with customers, driving product success through demos, presentations, and collaboration with sales. Contribute to a high-growth team focused on innovative solutions and cust...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $195K *

Engineer innovative solutions for Arista's EOS software, enhancing data center networks. Collaborate with cross-functional teams to design, implement, and debug features, ensuring high-quality softwar...

Vancouver, BCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$190K - $300K *

Drive the technical strategy and execution for digital products, collaborating with leaders to align capabilities with business goals. Lead teams to enhance operational excellence and foster innovatio...

Georgia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$105K - $120K *

Join a team that's driving successful ERP and CRM software implementations. Lead projects, coordinate teams, and ensure timely delivery while achieving sales and profit targets. Collaborate with stake...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$175K - $215K *

Lead the charge in software engineering excellence by guiding teams, ensuring high code quality, and delivering complex features. Collaborate cross-functionally to solve challenges and mentor junior e...

New York, NYRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Elevate customer success by leveraging technical expertise and advocacy to drive adoption of cybersecurity solutions, ensuring measurable outcomes and risk reduction through strategic partnerships wit...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Transform business needs into actionable requirements, driving system enhancements and operational improvements. Collaborate across teams to ensure clarity and alignment, leveraging data analysis and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Lead quantitative user research across product lines, shaping strategy and answering critical questions with data-driven insights. Collaborate with teams to prioritize research that mitigates risk and...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$128K - $214K *

Champion user research strategies that shape digital experiences by turning data into actionable insights, collaborating across teams to enhance user engagement and optimize web performance globally...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join a dynamic team to develop and enhance complex Hogan ODS programs, ensure seamless integration, and deliver impactful technical solutions that meet diverse client needs in a challenging environmen...

United StatesRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.