Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $145K *

Drive customer success by optimizing technical adoption of the AIOps platform, ensuring enterprise clients achieve measurable outcomes through strategic partnerships and expert guidance in incident ma...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $120K *

Join us to lead a dynamic software engineering team, driving innovation in fleet management technology. You'll mentor developers, oversee the software delivery lifecycle, and contribute hands-on to co...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $130K *

Innovate the future of cloud platforms by leading the design and operation of a secure, scalable infrastructure. Drive automation and enhance developer experience while collaborating with cross-functi...

Toronto, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$90K - $110K *

Lead the customer lifecycle by driving onboarding, adoption, and expansion. Utilize AI tools to enhance workflows and deliver value, while building strong relationships and ensuring customer success t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in empowering strategic partners by delivering technical capabilities, driving customer opportunities, and fostering scalable solutions throughout the partner lifecycle to achieve meas...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$199K - $235K *

Elevate your career as you design and maintain backend services that manage customer entitlements and usage workflows. Collaborate with cross-functional teams to ensure data integrity and deliver impa...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a team that's redefining identity management across diverse platforms. You'll architect secure authentication and authorization systems, ensuring seamless access for users and organizations while...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $173K *

Unlock potential by leading complex technical escalations and resolving high-severity hardware and network issues. Collaborate with teams to drive operational excellence on a global scale, ensuring op...

Cambridge, MARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Analyze customer needs and advance technical solutions in cybersecurity, collaborating with sales and product teams to deliver impactful presentations and proposals while ensuring seamless product int...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $136K *

Help us drive customer success by owning and optimizing digital engagement programs. You'll lead strategy, build automated journeys, and analyze performance to enhance customer experiences and ensure...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $202K *

Lead impactful initiatives by analyzing data and building tools that drive revenue growth. Collaborate with product teams to identify gaps, streamline processes, and enhance enterprise readiness, ensu...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Innovate order management solutions by implementing and integrating OMS capabilities, enhancing eCommerce and fulfillment systems through complex integrations and driving continuous improvement in a f...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $231K *

Lead enterprise-wide AI programs, driving operational frameworks and cross-functional collaboration to enhance efficiency and deliver impactful results across the organization...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $170K *

Shape the future of AI-driven product development by architecting robust solutions, collaborating with product managers, and ensuring quality throughout the lifecycle. Drive innovation and empower tea...

CanadaRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Optimize the multi-tenant New Relic consolidation layer, aggregating telemetry across AI agent estates. Collaborate with engineering teams to enhance observability practices and ensure effective monit...

Georgia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$69K - $103K *

Join a team that's dedicated to ensuring seamless member scheduling and access. As a Production Support Analyst, you'll monitor platform health, resolve data issues, and collaborate with cross-functio...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$168K - $177K *

Empower advertisers by leading high-impact projects that enhance campaign management, optimize platform health, and drive revenue growth through innovative backend services and APIs. Collaborate acros...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Elevate employee and contractor payouts by managing end-to-end execution. Collaborate with engineering and partners to enhance payment methods while ensuring quality and reliability in a high-trust en...

New York City, NYRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $215K *

Take ownership of post-launch success for TMC partners, ensuring effective training, timely migrations, and sustained growth. Collaborate with teams to resolve issues and drive expansion, while managi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $100K *

Join a dynamic team as a Technical Success Manager, driving customer engagement and adoption of cybersecurity solutions. Collaborate with stakeholders to ensure seamless integration and measurable out...

RemoteRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$153K - $213K *

Elevate your career by building robust data systems that enhance marketing effectiveness. Collaborate across teams to create reliable measurement architectures that drive consumer growth and ensure da...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive efficiency and scalability in legal operations by optimizing processes, managing technology, and controlling costs. Lead cross-functional projects and enhance compliance initiatives to support t...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.