Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$125K - $150K *

Transform complex business challenges into AI-driven solutions by embedding with enterprise teams, architecting systems, and ensuring robust production delivery. Engage with stakeholders to drive impa...

Salt Lake City, UTRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Shape the future of AI solutions by embedding with enterprise teams, architecting systems, and ensuring robust delivery in production environments. Engage with clients to solve complex problems and dr...

Raleigh, NCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Transform enterprise challenges into AI solutions by embedding with teams, architecting systems, and ensuring production success. Balance consulting, engineering, and operational roles to deliver impa...

Juneau, AKRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Drive innovation by embedding with enterprise teams to architect and deliver AI solutions. Engage in consulting, engineering, and operational roles to ensure robust, production-ready systems that meet...

Salem, ORRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Engage with enterprise teams to architect and deliver AI solutions, balancing consulting, engineering, and operational roles. Drive impactful projects from discovery to production, ensuring data integ...

Dover, DERemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a dynamic team as you drive AI solutions, architect systems, and ensure production success. Collaborate with enterprise clients, tackle complex challenges, and deliver impactful results in regula...

New Mexico, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Champion innovative AI solutions by collaborating with enterprise teams, architecting systems, and ensuring robust delivery. Engage directly with clients to solve complex problems and drive impactful...

Augusta, MERemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join us to architect and deliver AI solutions within enterprise teams, blending engineering, consulting, and operational expertise. Collaborate closely with clients to solve complex problems and ensur...

Richmond, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in expanding and retaining key Enterprise accounts, driving revenue growth through strategic account management and team leadership. Own the commercial outcomes, ensuring multi-product...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$94K - $129K *

Unlock the potential of IT security across the Americas, managing systems and protocols to enhance regional safety. Your expertise will drive compliance and strategic initiatives, fostering a robust s...

RemoteRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead and architect innovative AI-driven financial solutions, collaborating with elite engineers to design, implement, and optimize cutting-edge tools for global clients in a dynamic, startup environme...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Innovate cutting-edge AI financial solutions by architecting and deploying advanced chat interfaces and reporting systems. Collaborate with elite engineers to enhance investment workflows for global c...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Elevate software solutions by architecting AI-driven financial tools, collaborating with elite engineers to enhance investment workflows, and ensuring high standards in quality and security within a d...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$290K - $340K *

Lead and inspire engineering teams to develop cutting-edge web and AI security solutions. Drive strategy, execution, and organizational health while fostering a culture of innovation and accountabilit...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Shape the future of data engineering by leading the architecture and evolution of a robust enterprise data platform, ensuring reliability and integration across analytics, reporting, and AI capabiliti...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$164K - $262K *

Take ownership of software architecture and development to create scalable, user-centric applications. Lead comprehensive development initiatives while optimizing performance and mentoring engineers i...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $140K *

Drive innovative product strategies in healthcare by identifying market gaps and collaborating across teams to develop and implement solutions that enhance patient care and operational efficiency...

Toronto, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $159K *

Bring your expertise to advance our AI platform by building and evolving core infrastructure, enabling the development and scaling of GenAI applications. Collaborate with engineering teams to implemen...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Join a dynamic team to elevate software quality through innovative testing strategies, ensuring robust performance and scalability. Collaborate cross-functionally to drive testing initiatives and enha...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Join a team that's building and scaling a data and analytics platform to enhance clinical AI performance. Collaborate with cross-functional teams to create actionable insights and drive improvements i...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $107K *

Empower enterprises by guiding customers through onboarding and implementation. As a key consultant, you'll drive accountability, promote best practices, and ensure a successful transition to our plat...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Take ownership of technical customer engagements, troubleshooting software issues, and enhancing product reliability. Collaborate with cross-functional teams to drive customer success and inform produ...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $95K *

Transform search strategies by leading SEO initiatives that drive organic growth and enhance brand visibility across diverse channels and emerging platforms, while collaborating with cross-functional...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Advance enterprise virtual desktop solutions by leading design, implementation, and optimization of Azure Virtual Desktop and Windows 365 environments, ensuring high availability and operational excel...

Houston, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Staffing

$102K - $190K *

Transform product strategy and delivery for Payment Integrity platforms, driving initiatives from planning to execution. Collaborate across teams to enhance efficiency and leverage AI tools for improv...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.