Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$176K - $308K *

Champion the design and implementation of VoIP infrastructure, enhancing AI-driven voice workloads. Collaborate across teams to ensure seamless integration and operational excellence while mentoring p...

Dallas, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in customer success by ensuring seamless integration and support for connected hardware, driving account growth through exceptional service and technical expertise...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $143K *

Join a dynamic team as a Data Engineer, where you'll design and maintain data pipelines using SparkSQL and Pyspark. Your work will enhance data analysis efficiency, impacting industries and driving cu...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$111K - $167K *

Engage with clients to identify needs and drive successful adoption of quantum solutions. Collaborate with internal teams to deliver value, provide expert technical support, and foster long-term relat...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $185K *

Take ownership of our cloud and backend infrastructure, driving technical direction and improvements. Lead a team to ensure reliability and scalability of systems supporting our games and analytics, w...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $180K *

Join us to lead and shape the engineering teams driving innovative Commerce solutions. You'll define technical strategies, develop high-performing teams, and ensure exceptional customer experiences in...

Washington, USRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$130K - $140K *

Contribute to the development of a modern platform by building features, connecting systems, and improving data usability. Engage with stakeholders and troubleshoot to deliver reliable software as par...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$143K - $286K *

Transform software development by leading cloud-native architecture initiatives, mentoring engineers, and driving innovation. Ensure high-quality, scalable solutions through collaboration and technica...

Sunnyvale, CARemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Lead the design and development of scalable AI solutions that transform business operations. Collaborate with cross-functional teams to deliver innovative products, ensuring high performance and secur...

Bentonville, ARRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $155K *

Transform your career by designing and scaling a cutting-edge cloud-native data platform. Collaborate with cross-functional teams to deliver robust data services and optimize data pipelines in a dynam...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Engage with enterprise teams to architect and deliver AI solutions. Collaborate across roles to ensure system reliability and performance, while addressing complex business challenges in regulated ind...

Charleston, SCRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join us to tackle complex AI challenges by embedding with enterprise teams, architecting robust solutions, and ensuring production readiness. Your expertise will drive impactful results in regulated i...

Madison, WIRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's redefining AI solutions by embedding with enterprise clients, architecting robust systems, and ensuring seamless production delivery. Collaborate across roles to tackle complex chal...

Indianapolis, INRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Unlock potential by embedding with enterprise teams to architect and deliver AI solutions. This multifaceted role combines consulting, engineering, and operational expertise to drive impactful results...

Oklahoma City, OKRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in architecting and deploying AI solutions within enterprise teams, ensuring robust system performance and client satisfaction through hands-on engineering and consulting expertise...

Jackson, MSRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a dynamic team as you architect AI solutions, collaborating closely with enterprise clients to deliver impactful results. Leverage your engineering expertise to tackle complex challenges and ensu...

Atlanta, GARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a dynamic team as you tackle complex AI challenges, embedding with enterprise clients to architect and deliver robust solutions. Leverage your engineering expertise to ensure production success a...

Concord, NHRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform enterprise challenges into AI solutions by embedding with teams, architecting systems, and ensuring production success. Balance consulting, engineering, and operational roles to deliver impa...

Bismarck, NDRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate your career by embedding with enterprise teams to architect and deliver AI solutions. Engage directly with clients, tackle complex challenges, and ensure production success in regulated indust...

Phoenix, AZRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a team that's redefining AI solutions by embedding with clients, architecting systems, and ensuring robust delivery. Collaborate across roles to tackle complex challenges and drive impactful resu...

Memphis, TNRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Explore the intersection of engineering and consulting as you embed with enterprise teams, architect AI solutions, and ensure their success in production environments. Drive impactful change in regula...

Nashville, TNRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in transforming enterprise challenges into AI-driven solutions. Collaborate closely with clients to architect, build, and sustain impactful systems that thrive in production environmen...

Little Rock, ARRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a dynamic team to architect and deploy AI solutions, collaborating closely with enterprise clients. Leverage your engineering expertise to transform complex business challenges into reliable, pro...

Austin, TXRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Empower enterprise teams by architecting and deploying AI solutions, ensuring robust performance in production. Collaborate closely with clients to tackle complex challenges and deliver impactful resu...

Charleston, WVRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Champion the integration of AI solutions by embedding with enterprise teams, architecting systems, and ensuring robust delivery in production environments. Drive impactful conversations and deliver re...

San Antonio, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.