Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$184K - $235K *

Lead impactful product engineering initiatives by crafting intuitive user experiences and simplifying complex workflows. Collaborate closely with cross-functional teams to enhance frontend architectur...

San Francisco, CARemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$133K - $209K *

Join a dynamic IT team as you safeguard cloud infrastructure, enhance security measures, and lead incident response efforts. Your expertise will drive continuous improvement and ensure robust protecti...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's dedicated to enhancing customer satisfaction by driving product adoption and delivering exceptional service. You'll build strong relationships with clients, ensuring they achieve th...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform your career by owning AWS cloud operations, enhancing reliability, performance, and cost efficiency. Collaborate with cross-functional teams to ensure seamless service delivery and operation...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $170K *

Accelerate progress at the forefront of real-time media ingestion, designing and operating distributed services that enhance communication data processing for analytics and security. Lead projects and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in activating high-potential partners by managing their journey from recruitment to certification and first activation, shaping a dynamic partner program that drives growth and value i...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $173K *

Drive cross-functional collaboration to ensure high-quality software delivery. Lead and mentor a team of engineers while optimizing processes and fostering a culture of innovation and continuous impro...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $140K *

Unlock potential by architecting and enhancing next-gen research platforms, driving automation and reliability to provide researchers with cutting-edge tools. Collaborate in a dynamic environment brid...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$104K - $176K *

Lead the operational strategy for partner ecosystems, managing processes and technology to enhance partner engagement and streamline workflows. Drive automation and data integrity while collaborating...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead the architecture of certificate lifecycle management capabilities that enhance security across complex environments, collaborating with product and engineering teams to build scalable systems tha...

United StatesRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Information Technology

$134K - $201K *

Design and engineer identity governance solutions to ensure secure access across diverse environments. Collaborate with cross-functional teams to implement standards, automate workflows, and maintain...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$225K - $260K *

Lead the charge in defining product strategy and ecosystem roadmaps for FOCUS, driving impactful initiatives across the open source landscape while managing complex stakeholder relationships and foste...

Myrtle Point, ORRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Take ownership of diverse projects, leading cross-functional teams to ensure successful execution, from planning to closure. Drive innovation and efficiency while managing budgets and stakeholder comm...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$155K - $165K *

Develop a cutting-edge data ecosystem as a Senior Data Engineer, enhancing analytics, reporting, and machine learning. Collaborate with cross-functional teams to create efficient pipelines and accessi...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$130K - $160K *

Create seamless user experiences by developing robust APIs and integrating third-party software. Collaborate with teams to design systems that prioritize performance and maintainability while tackling...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$217K - $303K *

Advance the Android Platform by leading technical direction and cross-team initiatives, focusing on client health, developer experience, and app architecture to enhance performance and reliability for...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$121K - $142K *

Elevate automation in software engineering by building AI-driven tools and systems. Collaborate with a focused team to enhance reliability and speed in package and image management, shaping the future...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $135K *

Unlock potential by leading high-impact revenue enablement initiatives that drive sales performance. Collaborate with cross-functional teams to design and implement strategic programs, leveraging AI t...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Architect AI-driven solutions that automate workflows across teams, enhancing efficiency and productivity. Collaborate with diverse departments to design, deploy, and iterate on intelligent agents, sh...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Elevate the search experience by designing and evolving a robust backend system that powers millions of searches. Collaborate across teams to enhance scalability, reliability, and maintainability whil...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$184K - $356K *

Transform the future of generative AI by developing cutting-edge techniques to optimize performance on NVIDIA platforms, collaborating with top experts, and influencing next-gen hardware and software...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$210K - $247K *

Elevate application security by leading initiatives and shaping best practices across multiple programming languages, while collaborating with engineering teams to ensure that security is integrated a...

RemoteRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in developing core systems that empower users to engage with diverse news perspectives. Collaborate closely with a small, agile team to design, build, and enhance backend services, ens...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$197K - $313K *

Lead the charge in scaling our AI-powered platform, ensuring reliability and performance while collaborating with a dynamic team. Drive technical excellence and mentor peers as we transition from star...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $214K *

Empower cross-functional teams to deliver complex technical programs, ensuring alignment with business goals. Lead planning, execution, and stakeholder communication while fostering a collaborative en...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.