Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$208K - $250K *

Shape the future of Grafana by leading frontend development squads, fostering collaboration and innovation to enhance user experiences. Drive AI integration and team growth while managing strategic pr...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Oversee go-to-market execution for diverse product suite, driving initiatives and sales enablement. Transition to 0-1 product ownership, guiding products from definition through launch, with a clear p...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Drive customer success by managing strategic relationships, ensuring retention and growth for key accounts in the Bankruptcy Risk sector. Collaborate with cross-functional teams to deliver tailored so...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead strategic customer relationships in Bankruptcy Risk, ensuring retention and growth. Collaborate with cross-functional teams to deliver tailored solutions, drive customer success, and enhance valu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Drive platform architecture and strategy, owning scalable production environments. Lead cross-team collaboration, mentor engineers, and advocate for DevSecOps practices while solving complex technical...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Lead the technical direction for AI agent quality, defining metrics and evaluation systems. Collaborate with cross-functional teams to enhance agent performance and ensure quality in production enviro...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...

Richmond Hill, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$191K - $239K *

Drive technical evaluations and solutions for Enterprise customers, ensuring seamless data ingestion, transformation, and modeling. Collaborate with sales and engineering to deliver impactful presenta...

California, USRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $115K *

Optimize security measures by leading technical solutions to mitigate information risks. Ensure compliance with corporate policies and oversee incident response, safeguarding all computing platforms a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead and inspire a dynamic team in delivering high-quality Pega projects. Oversee project execution, foster continuous improvement, and ensure alignment with business goals while mentoring team member...

Tempe, AZRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$170K - $250K *

Lead the charge in building high-throughput systems as you manage a team of engineers. Drive technical excellence and team growth while collaborating across functions to deliver innovative solutions i...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Champion our AppSec program by operating scanning tools, triaging vulnerabilities, and collaborating with engineering teams to enhance security practices and ensure compliance throughout the SDLC...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $125K *

Join a dynamic team to innovate and deliver world-class financial products. Leverage your engineering expertise to tackle complex challenges, enhance team collaboration, and drive impactful solutions...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$83K - $125K *

Unlock your potential as a Field Service Engineer, providing expert support for advanced metrology and inspection systems. Engage with customers, troubleshoot complex issues, and drive innovation in s...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Drive the design and development of innovative software solutions while mentoring junior engineers. Leverage extensive technical expertise to enhance system architecture and ensure high-quality delive...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Engage with cross-functional teams to drive AI security product marketing initiatives, focusing on buyer insights, competitive analysis, and effective sales enablement. Collaborate on launches and con...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$158K - $208K *

Innovate the future of our enterprise SaaS platform by defining product strategy, driving customer value, and collaborating with cross-functional teams to enhance user experiences and achieve growth o...

Waterloo, ONRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $193K *

Empower a high-performing team to innovate scalable analytics platforms and AI solutions. Collaborate with cross-functional leaders to drive modernization initiatives and deliver impactful healthcare...

Fort Worth, TXRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$92K - $120K *

Join a team that's dedicated to enhancing sales performance through innovative training. You'll design and deliver engaging learning experiences, collaborate with sales leaders, and leverage AI tools...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of clinical trials by driving business development initiatives, identifying opportunities with sponsors and CROs, and promoting CTSdatabase's services to enhance growth and profitabil...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$76K - $186K *

Drive resolution for complex porting escalations, mentoring specialists and enhancing processes. Engage with high-value customers and partners, ensuring clear communication and effective management of...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by joining a dynamic team that delivers technical solutions and support for cloud environments. Engage in software implementations, migrations, and training while ensuring high standa...

Gainesville, FLRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Champion quality assurance by shaping testing strategies and automating workflows. Collaborate with cross-functional teams to ensure high standards without hindering delivery. Drive efficiency and rel...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's shaping innovative products by translating customer needs into actionable solutions. Collaborate with cross-functional teams to prioritize and deliver high-quality outcomes in a dyn...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.