Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Product Designer, Developer Platform
$110K - $130K *
Transform developer experiences by designing intuitive growth-focused products. Collaborate with a dedicated team to enhance usability, streamline onboarding, and boost retention for impactful voice-d...
Reposted 3 days ago
$110K - $130K *
Drive your career forward by enhancing security systems that protect our workforce and cloud services. Own identity controls, endpoint security, and incident response while building automation for sca...
4 days ago
Senior Product Manager, Atom Engine
$125K - $150K *
Lead the vision and strategy for content development, ensuring quality and usability. Collaborate with stakeholders to align priorities, streamline processes, and enhance the user experience across co...
Reposted 1 month ago
Principal Engineer, Service Delivery - Networking
$122K - $174K *
Unlock your potential as you drive the deployment of cutting-edge networking solutions, ensuring exceptional service delivery and customer satisfaction through expert collaboration and proactive issue...
Reposted 4 days ago
Staff Application Security Engineer
$165K - $295K *
Join a team that's redefining application security. In this pivotal role, you'll shape vulnerability management and mentor engineers, driving innovation and ensuring the safety of diverse cloud and Io...
Reposted 1 month ago
Staff Application Security Engineer
$165K - $295K *
Lead the evolution of our application security programs, driving vulnerability management and automation across a multi-product environment while mentoring teams and influencing security strategies to...
Reposted 1 month ago
$350K - $400K *
Explore opportunities to drive new business growth in global enterprise accounts, leveraging expertise in complex sales cycles and fostering deep relationships with C-level executives to showcase inno...
Reposted 1 month ago
$150K - $180K *
Optimize engagement and monetization strategies for an AI-driven product, transforming customer interactions into measurable growth. Lead cross-functional teams to innovate and implement effective use...
1 week ago
Senior Group Product Manager, Marketing Platform
$187K - $260K *
Lead the charge in shaping our marketing technology ecosystem, driving product strategy and team development while enhancing workflows and cross-channel capabilities for data-driven marketing success...
1 week ago
$80K - $95K *
Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...
2 weeks ago
Platform Product Manager - Healthcare SaaS
$110K - $130K *
Empower cross-functional teams to innovate and enhance platform capabilities, ensuring alignment with client needs and regulatory standards. Drive product vision from inception to adoption, leveraging...
1 week ago
Staff Application Security Engineer
$165K - $295K *
Transform the landscape of application security by leading vulnerability management and developing innovative solutions across cloud, IoT, and corporate systems, while mentoring teams and ensuring the...
Reposted 1 month ago
Senior Strategic Alliance Manager
$210K - $253K *
Lead strategic partnerships to drive growth and success in a dynamic healthcare ecosystem. Collaborate with internal teams and external stakeholders to enhance relationships, execute activation plans...
4 days ago
Forward Deployed Engineer II (Remote, US)
$160K - $180K *
Accelerate progress at the forefront of technology by owning deployments, solving complex problems, and driving strategic initiatives for major clients. Collaborate closely with engineering and custom...
6 days ago
$116K - $171K *
Lead the charge in optimizing partner experiences and driving program modernization. This role requires strategic project management and a focus on automation to enhance the lifecycle of partnerships...
1 week ago
$110K - $130K *
Join a dynamic team to enhance a leading practice management platform. Collaborate with engineers and designers to build innovative solutions, leveraging modern technologies in a fast-paced, agile env...
Yesterday
Senior Imaging Engineer (Central)
$80K - $130K *
Transform healthcare by providing expert imaging support in a dynamic hospital environment. Collaborate with clinical teams to ensure optimal performance of diagnostic systems, enhancing patient care...
Yesterday
$128K - $171K *
Drive innovation in hybrid-cloud infrastructure as a Staff Operations Engineer. Lead cross-team collaboration, shape technical direction, and enhance system reliability while overseeing complex projec...
Reposted 1 month ago
$135K - $160K *
Unlock potential by designing and building scalable backend systems using Python. Collaborate with a dynamic team to enhance cloud-native applications and optimize performance in a distributed environ...
1 week ago
$110K - $130K *
Shape the future of healthcare by leading complex implementations across provider and payor organizations. Drive project success through collaboration, strategic planning, and innovative solutions whi...
1 week ago
Sr. DataOps Engineer, Data Platform
$130K - $160K *
Transform data operations by leading our Snowflake platform migration, ensuring security, reliability, and cost efficiency while collaborating across teams to standardize practices and enhance data ma...
5 days ago
Senior Backend Engineer - Databases - Analytics | Canada | Remote
$164K - $197K *
Design and develop innovative database systems for a versatile data platform, enabling seamless SIEM and AI agent interaction while ensuring reliability and scalability within a pragmatic, collaborati...
Reposted 1 week ago
$145K - $150K *
Join a team that's redefining pay equity solutions. Drive sales cycles, engage with enterprise clients, and leverage innovative tech to ensure fair compensation practices. Collaborate with diverse sta...
2 weeks ago
Process & Technology Specialist
$66K - $128K *
Transform sales operations by owning CRM administration, building dashboards, and automating processes. Collaborate with teams to enhance technology adoption and streamline workflows, ensuring effecti...
2 days ago
Solutions Engineer | PST or EST US | Remote
$182K - $226K *
Unlock potential by joining a dynamic team that drives customer success through technical expertise and innovative solutions, enhancing product engagement and collaboration in a fast-paced startup env...
4 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.