Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Manager, GTM Systems Architecture
$135K - $160K *
Lead the evolution of our GTM Systems Architecture, enhancing Salesforce and its tech stack for AI-native workflows. Collaborate with cross-functional teams to build a trusted data foundation and driv...
2 weeks ago
$135K - $160K *
Unlock your potential as a Lead Data Software Engineer, driving innovative data solutions and leading cross-functional teams to enhance our data infrastructure and ensure scalability and performance a...
3 weeks ago
Lead Solution Engineer, ECS, Public Sector
$138K - $185K *
Unlock potential by driving innovative cloud solutions for public sector clients. Collaborate with sales teams to address customer needs, present compelling technology demonstrations, and secure techn...
1 week ago
$85K - $120K *
Unlock innovation as a hands-on Software Engineer, driving Proofs-of-Concept and full software development cycles. Collaborate with senior engineers to explore emerging technologies while ensuring pro...
3 weeks ago
Program Manager, Product Data Operations
$120K - $145K *
Oversee and manage AI data operations programs, ensuring high-quality data for model training. Collaborate with cross-functional teams to resolve challenges and implement scalable solutions that align...
3 weeks ago
Director of Product Management, Platform
$183K - $230K *
Lead the charge in shaping our platform strategy, overseeing integrations, pricing, and customer experience. Collaborate with cross-functional teams to enhance product offerings and drive growth in a...
1 week ago
Principal Data & AI Platform Engineer, DataOps
$200K - $230K *
Elevate data operations by architecting AI-driven solutions that enhance resilience, scalability, and intelligence in data processing systems. Lead cross-functional teams to implement innovative DataO...
3 weeks ago
Senior Technical Lead, Enterprise Application Integrations
$119K - $150K *
Shape the future of enterprise application integrations by leading technical design and implementation for Finance, Accounting, and Supply Chain projects, collaborating with cross-functional teams to...
1 week ago
$75K - $136K *
Elevate your career by designing and developing high-performance systems that ensure security and reliability at scale. Collaborate with cross-functional teams to innovate and optimize solutions that...
1 week ago
Staff Technical Program Manager
$145K - $300K *
Lead cross-functional teams to drive ML/AI initiatives, ensuring alignment and execution of strategic goals. Collaborate with senior leaders to transform ambitious strategies into actionable plans, me...
1 week ago
Senior Director, Global SME Solutions Architecture
$244K - $409K *
Drive the development of a global SME organization, leading regional teams to enhance technical selling and product direction. Transform ambiguity into structure while mentoring leaders and collaborat...
3 weeks ago
$90K - $110K *
Champion growth by leveraging your engineering expertise to drive sales, build relationships, and expand market presence in a dynamic territory. Collaborate with teams to create impactful strategies a...
2 weeks ago
$100K - $120K *
Transform the integration landscape by designing and managing CI/CD pipelines, APIs, and infrastructure for hybrid environments, ensuring seamless operations and high-quality software delivery for mis...
1 week ago
$139K - $201K *
Drive impactful software Threat Intelligence delivery by leading cross-functional teams in a dynamic environment. Utilize your program management expertise to ensure successful execution from concept...
Yesterday
Manager, Technical Services & Customer Support
$95K - $105K *
Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...
1 week ago
Sr. Engineer, Skylar Automation
$120K - $145K *
Transform mission-critical applications by designing and developing scalable solutions. Collaborate with cross-functional teams to ensure reliability and performance while leveraging cloud infrastruct...
2 weeks ago
$100K - $120K *
Develop user-facing features and improve systems by leveraging software architecture, APIs, and cloud technologies. Collaborate with cross-functional teams to deliver reliable, maintainable solutions...
4 weeks ago
Senior Software Engineer - Full Stack
$110K - $270K *
Innovate software solutions that enhance the delivery of critical treatments. Collaborate with cross-functional teams to design scalable applications, mentor junior engineers, and drive product direct...
2 weeks ago
Senior Technical Consultant - Data & Analytics
$160K - $200K *
Lead the charge in designing and implementing scalable data solutions, orchestrating pipelines, and supporting advanced analytics in cloud environments. Collaborate with teams to deliver robust data a...
3 weeks ago
$110K - $130K *
Drive operational excellence by enhancing reliability and performance of a SaaS platform. Collaborate with development teams to implement automation, incident management, and observability practices...
3 weeks ago
$130K - $170K *
Champion innovative solutions by designing and implementing core platform features, driving the transition to microservices, and collaborating across teams to enhance scalability and flexibility in Io...
2 weeks ago
Strategic Customer Success Manager
$145K - $200K *
Accelerate customer success by guiding clients through onboarding, adoption, and risk mitigation. Leverage your expertise to build relationships, drive renewals, and identify expansion opportunities...
Reposted 1 week ago
Senior Technical Product Owner, Data
$140K - $150K *
Reimagine data management as a Senior Technical Product Owner, leading cross-functional teams to drive product vision and execution. Oversee complex SQL Server systems and cloud-native applications, e...
3 weeks ago
$120K - $145K *
Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...
1 week ago
Customer Success Manager, Enterprise
$90K - $125K *
Deliver exceptional customer success through effective engagement, relationship-building, and proactive problem-solving for complex district implementations. Collaborate with teams to ensure portfolio...
Reposted 1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.