Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Lead and enhance People Operations by driving scalable service delivery, managing complex programs, and fostering a high-performing team to improve employee experience while ensuring compliance and op...

Lehi, UTRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$157K - $185K *

Join a team that's building cutting-edge data infrastructure for enterprises. As a Forward Deployed Engineer, you'll create production-quality agents and integrations directly within customer environm...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Champion the development of impactful software solutions, collaborating across teams to enhance educational tools. Take ownership of code quality and performance, while mentoring peers and leveraging...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $180K *

Lead the charge in developing scalable audience solutions by integrating predictive models and data workflows. Collaborate with cross-functional teams to enhance audience activation and ensure reliabl...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$135K - $160K *

Transform complex data into actionable insights by owning end-to-end data initiatives. Design scalable pipelines and models that enhance product features and analytics, ensuring data quality and relia...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$102K - $136K *

Empower your career by designing and delivering scalable software solutions in a dynamic environment. Collaborate with cross-functional teams to enhance healthcare supply chain products using modern t...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $150K *

Unlock potential by leading the People Technology & Operations team, optimizing systems like Workday, and driving automation and AI solutions to enhance the employee experience and streamline operatio...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$98K - $155K *

Join a team that empowers enterprise customers to unlock the full value of their SaaS solutions through strategic engagement, relationship-building, and proactive support, driving successful product a...

New York, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $185K *

Shape the future of advertising technology by leading the design and strategy for scalable, reliable systems that enhance live sports experiences. Collaborate across teams to drive innovation and ment...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $165K *

Transform quality assurance by owning strategy, automation, and testing in an AI-driven environment. Collaborate with cross-functional teams to enhance software reliability and maintainability while e...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Unlock technical excellence by providing critical support for product implementations, ensuring seamless installations and troubleshooting for diverse technologies. Collaborate with teams to enhance c...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$225K - $281K *

Lead detection and response strategy, building systems and automations to enhance security. Collaborate with teams to set standards, mentor engineers, and manage complex incidents, ensuring effective...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Join a team that's redefining front-end development with innovative AI solutions. Leverage your expertise in a dynamic startup environment, making impactful architectural decisions and enhancing user...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$163K - $257K *

Lead the charge in driving innovative solutions and strategies that enhance operational efficiency and foster collaboration across teams. Your expertise will shape our approach to tackling complex cha...

Seattle, WARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$130K - $219K *

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $309K *

Innovate scalable software solutions for payroll onboarding, enhancing functionality and reliability. Collaborate with diverse teams, mentor peers, and drive improvements in engineering productivity w...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead complex operational solutions in enterprise automation, guiding pre-sales technical processes. Collaborate closely with customers and Account Executives to design pilots and ensure seamless trans...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $220K *

Transform enterprise AI partnerships by leading strategic growth initiatives, enhancing relationships, and driving revenue across key Google organizations. Leverage your expertise in AI, cloud, and di...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$159K - $254K *

Transform the digital dining experience by leading full-stack development efforts, collaborating with cross-functional teams to innovate and enhance guest interactions through cutting-edge web solutio...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $260K *

Lead the charge in client migrations, owning the entire technical lifecycle from legacy analysis to deployment, ensuring precision and collaboration across teams for optimal outcomes...

United StatesRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $119K *

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$144K - $165K *

Unlock potential by owning data architecture and reliability across domains. Collaborate with an AI-first team to design robust data pipelines, enhance analytics, and drive impactful solutions in a dy...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $185K *

Unlock your potential by leading the design and implementation of innovative digital solutions for Veteran healthcare services. Collaborate with cross-functional teams to enhance enterprise applicatio...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$159K - $254K *

Drive impactful software development to enhance customer delivery experiences. Collaborate with cross-functional teams to design resilient systems that support real-time order tracking and efficient p...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $250K *

Shape the future of AI observability by leading product strategy, collaborating across teams, and driving the development of innovative solutions that empower engineers to enhance and optimize AI syst...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.