Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$95K - $120K *

Unlock potential by delivering actionable insights through data analysis, visualization, and reporting. Collaborate across departments to enhance decision-making with automated dashboards and performa...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$138K - $165K *

Shape the future of AI products by leading strategy, vision, and execution. Drive innovation through collaboration and influence, ensuring exceptional value and responsible practices across diverse bu...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $165K *

Drive the end-to-end lifecycle of innovative AI-powered products, shaping strategy and vision while collaborating cross-functionally to deliver exceptional business and customer value through effectiv...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $172K *

Join our expanding Sales Engineering team to provide technical expertise and support during customer evaluations, ensuring successful adoption of our solutions while driving revenue growth through con...

Denver, CORemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate the quality assurance landscape by building robust test automation frameworks, driving efficient testing practices, and partnering with cross-functional teams to ensure excellence in software...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion the security strategy for a cutting-edge platform, focusing on supply chain security, code scanning, and threat modeling. Collaborate with teams to enhance security practices and drive innova...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Unlock your potential as a key leader in innovative assessment development, guiding a team to create impactful educational solutions while collaborating across divisions and managing client expectatio...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Unlock potential by leading key customer relationships, ensuring success through expert technical support and problem resolution. Collaborate with teams to enhance customer satisfaction and retention...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate customer experiences by serving as a technical liaison, driving revenue growth through innovative solutions and expert support in the Precision Medicine sector. Collaborate with sales teams to...

New York, USRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$106K - $147K *

Unlock potential by designing and developing robust software applications, collaborating with business partners to enhance consumer experiences, and leading complex issues in a dynamic environment...

Kentucky, USRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $109K *

Join a team that's redefining customer engagement by providing technical expertise and tailored solutions during the pre-sales process. Collaborate with sales and services to ensure seamless transitio...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$320K - $405K *

Lead the charge in shaping security engineering across multiple domains, designing and implementing controls, and ensuring compliance. Collaborate with teams to automate processes and enhance security...

San Francisco, CARemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $108K *

Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$174K - $209K *

Architect the core backend for an AI-native data intelligence system, enhancing observability across enterprises. Collaborate within a high-autonomy team, design scalable services, and drive impactful...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $167K *

Accelerate progress at the forefront of federal access by leveraging your DevOps expertise to manage cloud infrastructure, automate deployments, and ensure security compliance while collaborating with...

Reston, VARemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$266K - $342K *

Join a team that's shaping the future of enterprise solutions by acting as a trusted advisor to top organizations. Leverage your technical expertise to design and present Cisco solutions that align wi...

New York, NYRemote

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$135K - $150K *

Lead the charge in defining product strategy for a high-impact AI platform. Collaborate across teams to translate vision into actionable roadmaps, driving innovation and customer value while ensuring...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $225K *

Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Unlock potential by leading full stack development for e-commerce and consumer apps. Collaborate across teams to innovate with AI, ensuring quality and performance while mentoring engineers and shapin...

Houston, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$275K - $300K *

Lead the charge in driving complex enterprise sales cycles, building strategic relationships, and delivering tailored solutions for Fortune 1000 clients. Collaborate cross-functionally while exceeding...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $175K *

Empower engineering teams to enhance assessment services through leadership, technical expertise, and responsible AI adoption. Drive team performance and customer outcomes across diverse product areas...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$195K - $225K *

Drive security innovation by shaping technical strategies and frameworks that protect sensitive data and systems. Collaborate across teams to embed security practices, mentor engineers, and ensure com...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$212K - $265K *

Elevate your career by developing cutting-edge cloud infrastructure that powers seamless operations across teams. Collaborate with talented engineers to enhance reliability, scalability, and efficienc...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$164K - $200K *

Shape the future of software integration by leading a team to develop a robust ERP connector framework, ensuring data integrity and seamless communication between systems while driving architectural d...

Minneapolis, MNRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$164K - $197K *

Lead the technical direction for a new Grafana Cloud product, shaping backend architecture and enhancing user experiences through data-driven solutions. Collaborate across teams to deliver impactful f...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.