Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Director of Engineering, Data Labs
$252K - $300K *
Unlock potential by leading the technical strategy for Data Labs, guiding engineering teams to innovate AI training solutions, and shaping the future of model evaluation and deployment in a rapidly ev...
1 week ago
$199K - $230K *
Drive innovation by deploying and optimizing cloud infrastructure across federal environments. Leverage your expertise in AWS, Kubernetes, and automation tools to enhance platform scalability and secu...
1 week ago
AI Developer Experience Engineer
$170K - $220K *
Unlock potential by leading the integration of AI tools with PlanetScale databases. Own the developer experience, ensuring seamless functionality across platforms while creating engaging content to sh...
1 week ago
Sr. Technical Solutions Consultant (Mid-Market & Enterprise)
$147K - $165K *
Drive strategic partnerships and technical solutions for revenue growth, collaborating with sales teams to secure complex integrations and enhance client experiences across mid-market and enterprise s...
4 weeks ago
Staff Product Manager, Databases
$190K - $285K *
Shape the future of database protection by owning the Oracle roadmap, collaborating with engineering teams, and driving cross-database initiatives to enhance recovery solutions for critical enterprise...
4 days ago
Senior Manager, Partnerships & Channels
$200K - $275K *
Lead the charge in building and scaling a dynamic partner program, driving revenue through strategic alliances and co-selling. Collaborate cross-functionally to establish processes and integrations, e...
5 days ago
Staff Backend Software Engineer - Loki | NASA | Remote
$186K - $223K *
Join us to design, build, and maintain critical telemetry systems, ensuring reliability and performance while collaborating with a diverse team in a remote-first environment. Drive projects from ideat...
1 week ago
Staff Backend Software Engineer - Loki | NASA | Remote
$174K - $209K *
Empower our team by driving innovative projects from concept to operation, enhancing the reliability and performance of our observability systems while collaborating in a fully remote environment focu...
1 week ago
Senior Data Marketing Solution Analyst - Full Time (Remote)
$95K - $115K *
Empower data-driven marketing strategies by developing scalable models and automations. Collaborate with cross-functional teams to enhance data delivery and quality, ensuring efficient operations for...
3 weeks ago
$120K - $148K *
Accelerate team performance and delivery by leading software engineers, fostering development, and enhancing organizational effectiveness in a dynamic, remote environment. Drive sustainable practices...
2 weeks ago
$110K - $130K *
Innovate healthcare delivery by developing AI solutions that enhance operations and resident experiences. Collaborate with teams to automate processes and improve clinical decision-making in senior ca...
3 weeks ago
Senior Field Support Technician / Deputy Lead
$80K - $95K *
Take ownership of advanced troubleshooting and field support for enterprise IT operations. Lead technicians, coordinate installations, and ensure seamless connectivity across remote locations while ma...
6 days ago
Senior IT Engineer, Identity and Access Management
$117K - $164K *
Transform your career by leading Identity and Access Management initiatives, enhancing security protocols, and driving automation in a dynamic IT environment. Collaborate with cross-functional teams t...
3 days ago
Senior Technical Marketing Manager, AI
$120K - $145K *
Unlock potential by driving AI security marketing initiatives, creating demos, and collaborating with cross-functional teams to enhance product visibility and adoption. Serve as the technical voice fo...
3 days ago
Applied AI Senior Product Manager
$138K - $165K *
Shape the future of AI products by leading strategy, execution, and cross-functional collaboration. Drive innovation and deliver exceptional value through effective stakeholder influence and team lead...
3 weeks ago
Senior Forward Deployed AI Engineer (GenAI, AWS)
$180K - $200K *
Advance your career by embedding within client teams to deliver impactful AI solutions. Collaborate closely with stakeholders, tackle real-world challenges, and drive innovation in production environm...
3 days ago
$85K - $90K *
Join a team that's shaping the future of our Advisory platform. As a Product Manager, you'll drive product strategy, prioritize customer needs, and collaborate with cross-functional teams to ensure su...
3 weeks ago
Senior Infrastructure & Platform Engineer
$130K - $175K *
Engineer and optimize enterprise platforms for diverse environments, ensuring seamless deployment and support. Collaborate with clients to enhance cybersecurity, compliance, and observability solution...
Reposted today
$96K - $169K *
Engineer robust Salesforce applications and integrations, driving full-lifecycle development from design to deployment. Collaborate with cross-functional teams to enhance sales and service tools, ensu...
2 weeks ago
$80K - $95K *
Grow your career with an influential role in customer success, fostering strong relationships and driving client satisfaction post-sale while managing renewals and growth opportunities in the health c...
Reposted 2 weeks ago
Sr. Software Engineer - Provider (Remote)
$110K - $130K *
Champion the future of mental healthcare by architecting innovative solutions for Provider Onboarding. Lead a dynamic team to enhance tools and workflows, ensuring seamless integration for users while...
3 weeks ago
$128K - $153K *
Join a team that's shaping the future of technology by delivering impactful software solutions. Collaborate on innovative projects, optimize data operations, and enhance user experiences while support...
1 week ago
Senior Software Engineer - Data Infrastructure
$175K - $200K *
Optimize our data infrastructure platform by enhancing automation, observability, and stability. Drive architectural changes to support long-term service requirements while ensuring high throughput an...
1 week ago
Senior Data Analytics Engineer
$95K - $120K *
Unlock potential by delivering actionable insights through data analysis, visualization, and reporting. Collaborate across departments to enhance decision-making with automated dashboards and performa...
Yesterday
Senior Applied AI Product Manager
$138K - $165K *
Shape the future of AI products by leading strategy, vision, and execution. Drive innovation through collaboration and influence, ensuring exceptional value and responsible practices across diverse bu...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.