Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$108K - $130K *

Empower enterprise infrastructures by designing automated workflows for secure, scalable network management. Utilize advanced scripting and automation to optimize systems while leveraging your experti...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Transform customer activation by leading operational readiness and training coordination. Manage a team to streamline onboarding processes and enhance productivity, ensuring customers reach their init...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of partner engagement by leading global programs that enhance value across the customer lifecycle. Collaborate with cross-functional teams to streamline processes, improve partner exp...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $180K *

Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $227K *

Join a dynamic team as a technical leader, driving scalable software solutions and mentoring engineers. Collaborate across teams to enhance engineering practices and deliver innovative AI-driven appli...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $135K *

Shape the future of digital services by developing user-centric applications and enhancing software engineering practices. Collaborate with cross-functional teams to deliver impactful solutions for fe...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive innovation in web development by creating and maintaining robust Drupal applications. Collaborate across teams to ensure quality delivery and support for content management systems, enhancing us...

Arkansas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $132K *

Join a team that's shaping the future of cloud services and authentication systems. As a key contributor, you'll design, build, and maintain scalable, secure solutions while collaborating with cross-f...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Shape customer success by building strong partnerships, managing accounts, and translating data into actionable insights. Drive advocacy and operational efficiency while collaborating cross-functional...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Build and automate security solutions within the software development lifecycle, enhancing application and cloud security through hands-on collaboration and systemic risk evaluation. Lead initiatives...

RemoteRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Shape the future of software integration by developing scalable solutions using Kotlin, Java, and React. You'll contribute across the full development lifecycle while collaborating with cross-function...

Calgary, ABRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock potential by enhancing application security across web apps and APIs. Collaborate with engineering teams to assess risks, conduct reviews, and drive secure software practices throughout the dev...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Advance your career by leading incident response efforts, enhancing security protocols, and mentoring team members. Collaborate with engineering to automate processes and improve response capabilities...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$149K - $198K *

Engage with customers to bridge technical solutions and business goals, leading evaluations and demos. Play a key role in driving adoption and expanding accounts while collaborating cross-functionally...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock potential by driving complex B2B sales in healthcare. Own your territory, engage C-level executives, and expand accounts while leveraging a dedicated SDR and robust tools to achieve success in...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Shape the future of networking by designing and implementing advanced SDN orchestration systems for high-performance, isolated networking in distributed computing environments, enabling seamless acces...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $200K *

Advance backend solutions and frontend features, collaborating across teams to build scalable systems and AI integrations, driving product growth from conception to execution...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $190K *

Lead the charge in designing and optimizing scalable data pipelines using Azure, PySpark, and Airflow. Collaborate with teams to ensure data quality and performance while mentoring engineers and drivi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Transform AI agent systems by owning technical decisions and delivery from design to production. Collaborate with stakeholders, develop workflows, and ensure reliability while mentoring engineers and...

Georgia, USRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$168K - $240K *

Join us to define and deploy autonomous AI agents at scale, transforming cutting-edge LLM capabilities into reliable, high-availability products while mentoring a team of engineers and setting industr...

Seattle, WARemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$115K - $125K *

Drive the vision and strategy for analytics products, enhancing client insights and program value. Collaborate across teams to deliver AI-enabled solutions, ensuring seamless integration and measurabl...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$169K - $304K *

Drive innovative IAM architecture solutions, collaborating globally to enhance cloud asset control and ensure operational excellence through strategic design and cross-functional teamwork...

Cambridge, MARemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Empower our team to build innovative security and governance solutions, shaping access management for both human and agent users. Lead a small, dynamic group as we define architectural foundations and...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate your career by managing technical programs across global engineering teams. Drive alignment, enhance decision-making, and leverage AI to optimize workflows while supporting senior leadership i...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive customer success as a technical expert, partnering to optimize IoT deployments. Your strategic insights will enhance service adoption and expand account growth, delivering tangible business outc...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.