Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Learning and Development Program Specialist
$85K - $100K *
Pioneer modern learning experiences by designing impactful training programs and resources. Leverage AI tools for e-learning development and facilitate engaging sessions to drive employee growth and s...
Reposted 1 week ago
Senior AI Delivery Engineer (Remote)
$175K - $195K *
Shape the future of enterprise AI solutions by leading technical delivery and client engagement. Utilize your expertise in AI platforms to create measurable outcomes and drive adoption, while collabor...
3 days ago
$185K - $297K *
Elevate your engineering career by leading test automation and quality architecture for cloud and mobile systems. Shape technical vision, mentor engineers, and drive AI-first automation strategies whi...
Reposted 3 weeks ago
Principal Software Engineer - Marketing Technology
$155K - $197K *
Innovate as a Tech Lead, driving architectural evolution and engineering execution for a global web platform. Collaborate with cross-functional teams to enhance digital experiences through advanced AI...
3 days ago
Technical Enablement Manager, Identity Security
$130K - $160K *
Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...
2 weeks ago
Enterprise Core Customer Success Manager
$109K - $141K *
Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...
Reposted 6 days ago
$70K - $100K *
Take ownership of the Virtual Care Platform by developing and maintaining features in a Python/Django codebase, enhancing internal tools, and ensuring production reliability while collaborating with s...
1 week ago
$140K - $173K *
Accelerate progress at the forefront of software engineering by leading the design and implementation of innovative platforms, driving full-stack development, and mentoring teams to achieve technical...
2 weeks ago
$88K - $105K *
Engage with partners and prospects to qualify leads, manage inbound inquiries, and ensure a seamless handoff to sales teams. Drive positive first experiences while maintaining CRM accuracy and collabo...
3 weeks ago
Software Engineer, Money Platform
$125K - $150K *
Advance the future of financial engineering by building a robust platform for pricing, billing, and revenue management in an AI-driven environment. Collaborate cross-functionally to automate processes...
1 week ago
$169K - $185K *
Champion the design and delivery of integrations and APIs, collaborating with cross-functional teams to create secure, scalable, and user-friendly developer experiences that drive business impact and...
1 week ago
$180K - $215K *
Transform the engineering landscape by leading Infrastructure teams focused on CI/CD and Kubernetes. Drive platform consolidation, enhance operational efficiency, and foster a customer-centric environ...
2 days ago
$110K - $130K *
Drive software development excellence by leading teams, shaping technical direction, and aligning engineering practices with business goals to deliver impactful solutions and enhance user experiences...
1 week ago
$120K - $140K *
Tackle complex challenges as a Staff Backend Engineer, designing scalable, secure distributed systems. Leverage your Python expertise to build cloud-native applications that enhance core services in a...
1 week ago
Escalation Manager - Technical Support
$131K - $180K *
Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...
1 week ago
Senior Staff Product Manager, Context Engine - 220780
$156K - $234K *
Lead the charge in shaping the strategy and roadmap for a cutting-edge Context Engine, driving cross-functional collaboration to enhance metadata and business context for AI and human analysts, ensuri...
1 week ago
Senior Software Engineer, AI/ML (Remote Canada)
$125K - $135K *
Innovate your career by developing cutting-edge AI/ML solutions in a dynamic Agile environment. Collaborate with a talented team to shape strategies and implement advanced technologies that enhance cu...
2 days ago
$125K - $150K *
Join a dynamic team to enhance mobile experiences by developing and maintaining iOS features. Collaborate across disciplines to create intuitive financial workflows while ensuring security, performanc...
4 weeks ago
Staff Security Engineer, Security Enablement
$193K - $285K *
Join a team that's redefining security engineering by designing and delivering innovative, multi-domain security services. Collaborate across teams to enhance physical and cloud security, ensuring ope...
2 weeks ago
2026-11 Senior/Staff Software Engineer
$135K - $160K *
Drive the development of scalable backend systems and infrastructure for AI platforms. Collaborate with cross-functional teams to enhance automation, reliability, and performance while mentoring peers...
2 days ago
$75K - $96K *
Optimize AI triage and automation processes while engineering secure data pipelines. Collaborate with teams to enhance security alert resolution and streamline workflows, ensuring effective integratio...
4 days ago
$75K - $96K *
Unlock your potential as a key player in our overnight security operations, enhancing AI-driven incident response and automation. Your expertise will shape how we detect and respond to threats, ensuri...
5 days ago
AI Agent Operations Specialist, Support
$100K - $120K *
Drive strategic enhancements in AI-powered support tools to optimize customer interactions, ensuring high-quality responses through collaboration, analysis, and continuous improvement for superior use...
Reposted 3 weeks ago
$110K - $130K *
Join a team that's dedicated to delivering high-quality software solutions using C# and .NET technologies. Collaborate in an Agile environment to drive innovation and optimize performance while suppor...
2 weeks ago
Manager, Software Engineering Mainline
$150K - $220K *
Shape the future of software development by leading a dynamic team, driving innovation, and ensuring successful product delivery in a collaborative, agile environment focused on enhancing IT operation...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.