Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$85K - $100K *

Pioneer modern learning experiences by designing impactful training programs and resources. Leverage AI tools for e-learning development and facilitate engaging sessions to drive employee growth and s...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$175K - $195K *

Shape the future of enterprise AI solutions by leading technical delivery and client engagement. Utilize your expertise in AI platforms to create measurable outcomes and drive adoption, while collabor...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$185K - $297K *

Elevate your engineering career by leading test automation and quality architecture for cloud and mobile systems. Shape technical vision, mentor engineers, and drive AI-first automation strategies whi...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $197K *

Innovate as a Tech Lead, driving architectural evolution and engineering execution for a global web platform. Collaborate with cross-functional teams to enhance digital experiences through advanced AI...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $160K *

Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$109K - $141K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

CanadaRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $100K *

Take ownership of the Virtual Care Platform by developing and maintaining features in a Python/Django codebase, enhancing internal tools, and ensuring production reliability while collaborating with s...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $173K *

Accelerate progress at the forefront of software engineering by leading the design and implementation of innovative platforms, driving full-stack development, and mentoring teams to achieve technical...

Portland, MERemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Engage with partners and prospects to qualify leads, manage inbound inquiries, and ensure a seamless handoff to sales teams. Drive positive first experiences while maintaining CRM accuracy and collabo...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Advance the future of financial engineering by building a robust platform for pricing, billing, and revenue management in an AI-driven environment. Collaborate cross-functionally to automate processes...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$169K - $185K *

Champion the design and delivery of integrations and APIs, collaborating with cross-functional teams to create secure, scalable, and user-friendly developer experiences that drive business impact and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$180K - $215K *

Transform the engineering landscape by leading Infrastructure teams focused on CI/CD and Kubernetes. Drive platform consolidation, enhance operational efficiency, and foster a customer-centric environ...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive software development excellence by leading teams, shaping technical direction, and aligning engineering practices with business goals to deliver impactful solutions and enhance user experiences...

Alberta, CARemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $140K *

Tackle complex challenges as a Staff Backend Engineer, designing scalable, secure distributed systems. Leverage your Python expertise to build cloud-native applications that enhance core services in a...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $180K *

Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...

Ontario, CARemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$156K - $234K *

Lead the charge in shaping the strategy and roadmap for a cutting-edge Context Engine, driving cross-functional collaboration to enhance metadata and business context for AI and human analysts, ensuri...

San Diego, CARemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $135K *

Innovate your career by developing cutting-edge AI/ML solutions in a dynamic Agile environment. Collaborate with a talented team to shape strategies and implement advanced technologies that enhance cu...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Join a dynamic team to enhance mobile experiences by developing and maintaining iOS features. Collaborate across disciplines to create intuitive financial workflows while ensuring security, performanc...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$193K - $285K *

Join a team that's redefining security engineering by designing and delivering innovative, multi-domain security services. Collaborate across teams to enhance physical and cloud security, ensuring ope...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Drive the development of scalable backend systems and infrastructure for AI platforms. Collaborate with cross-functional teams to enhance automation, reliability, and performance while mentoring peers...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $96K *

Optimize AI triage and automation processes while engineering secure data pipelines. Collaborate with teams to enhance security alert resolution and streamline workflows, ensuring effective integratio...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $96K *

Unlock your potential as a key player in our overnight security operations, enhancing AI-driven incident response and automation. Your expertise will shape how we detect and respond to threats, ensuri...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Drive strategic enhancements in AI-powered support tools to optimize customer interactions, ensuring high-quality responses through collaboration, analysis, and continuous improvement for superior use...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to delivering high-quality software solutions using C# and .NET technologies. Collaborate in an Agile environment to drive innovation and optimize performance while suppor...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $220K *

Shape the future of software development by leading a dynamic team, driving innovation, and ensuring successful product delivery in a collaborative, agile environment focused on enhancing IT operation...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.