Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Development Test Engineer (SDET), Android
$110K - $130K *
Engage with us to enhance Android automation testing. Collaborate in designing robust test frameworks, ensuring quality through innovative CI/CD integration, and optimizing app performance across devi...
Reposted 1 month ago
Senior Infrastructure Test Engineer, DevOps
$120K - $140K *
Unlock your potential as you innovate automated testing solutions for AWS infrastructures and CI/CD pipelines. Collaborate with cross-functional teams to enhance deployment confidence and streamline v...
Reposted 1 month ago
Director, Business Development
$150K - $180K *
Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...
Reposted 3 weeks ago
Staff Product Manager - Agent & Systems Observability
$135K - $160K *
Transform observability in AI with strategic vision, driving technical progress across systems and agent telemetry, while enhancing developer experiences and guiding product direction at the intersect...
Reposted 1 month ago
Senior Principal Implementation Consultant
$100K - $185K *
Empower clients by leveraging deep ONESOURCE Direct Tax expertise to design innovative solutions using AI and automation tools. Engage directly with customers, manage projects, and drive efficiency wh...
2 weeks ago
Staff Engineer (Enterprise Systems)
$130K - $155K *
Elevate your career by leading technical direction for critical enterprise systems. Drive architectural decisions, collaborate across teams, and ensure reliability and scalability while actively contr...
Yesterday
Enterprise Sales Executive (SLED)
$110K - $120K *
Help us drive growth in the Public Sector by engaging with State, Local, and Education organizations. Leverage your sales expertise to build relationships, close deals, and expand our presence in a dy...
3 weeks ago
$96K - $130K *
Join a dynamic team to shape innovative fundraising tools that empower progressive campaigns and nonprofits. Leverage modern technologies to enhance election readiness and compliance, while mentoring...
Reposted 1 week ago
Solutions Consultant, Customer & Partner Success
$140K - $189K *
Elevate your career by engaging with customers and partners to maximize the value of our solutions. Collaborate with teams to drive adoption, support partner onboarding, and present tailored demonstra...
3 weeks ago
Staff Product Manager (Product-Led Growth)
$130K - $160K *
Elevate the developer journey by driving growth in the self-serve funnel and shaping the product strategy. Collaborate cross-functionally to create a data-driven experience while building vital system...
Reposted 1 month ago
Senior Software Engineer, Enterprise AI
$199K - $210K *
Unlock potential by joining a dynamic team to design and develop scalable AI solutions. Collaborate across disciplines to transform complex challenges into impactful products, driving innovation and e...
Yesterday
Senior Software Engineer, Enterprise AI
$168K - $177K *
Join us to build scalable AI-powered solutions that transform grocery technology. Collaborate with cross-functional teams to deliver impactful products while navigating complex challenges in a dynamic...
2 days ago
Forward Deployed Engineer (TypeScript + AI) - Remote - USA
$120K - $140K *
Transform enterprise solutions by embedding with teams to architect and build AI systems that thrive in real environments. Engage as a consultant, operator, and engineer to deliver impactful results s...
1 week ago
$100K - $125K *
Champion data engineering excellence by designing and maintaining robust data pipelines and analytics solutions. Collaborate with stakeholders to enhance data quality and support enterprise-level data...
3 days ago
Senior Employee Experience Partner
$95K - $115K *
Join a team that's dedicated to enhancing employee experiences globally. Lead HR partnerships, support managers through change, and drive engagement initiatives while managing complex employee relatio...
3 days ago
Engineering Manager, Salesforce
$125K - $150K *
Drive the Salesforce Engineering Team to enhance our critical platform. Lead, mentor, and develop engineers while collaborating with business leaders to deliver scalable solutions and champion best pr...
Yesterday
Senior Site Reliability Engineer
$168K - $270K *
Transform large-scale GPU cloud infrastructure by building automation frameworks and self-healing systems. Engage in the full lifecycle of services, enhancing reliability and efficiency while reducing...
5 days ago
Lead Software Engineer (Mobile Native)
$120K - $170K *
Lead mobile development efforts, mentoring teams and driving architecture decisions. Collaborate with cross-functional teams to deliver high-quality iOS and Android applications, ensuring alignment wi...
3 days ago
Software Engineer II- ECM Specialization
$56K - $114K *
Drive the development and support of innovative ECM solutions in an Agile environment, focusing on workflow automation and integration with enterprise applications. Collaborate with cross-functional t...
3 days ago
$200K - $275K *
Join a team that's scaling innovative distributed systems across our platform, shaping technical frameworks, and driving organizational growth while collaborating with talented engineers in a dynamic...
Reposted 1 month ago
Solutions Engineer-US Commercial, San Francisco
$212K - $268K *
Elevate customer experiences by providing expert technical solutions and guidance. Collaborate with account teams to showcase Cisco's innovative products, ensuring clients achieve their desired outcom...
2 weeks ago
Senior Software Engineer II, Mobile - Revenue Experimentation (AI Native)
$118K - $216K *
Innovate and drive growth by designing and executing high-velocity monetization experiments. Collaborate with cross-functional teams to transform hypotheses into impactful Android features, leveraging...
2 weeks ago
$110K - $130K *
Unlock developer potential by creating engaging content, organizing events, and fostering community connections. Collaborate with cross-functional teams to enhance user experience and advocate for dev...
2 weeks ago
Staff Product Manager, Agent Connectivity
$135K - $160K *
Join us to drive the evolution of agent connectivity on Temporal. You'll shape product strategy, enhance user experiences, and collaborate with engineering to build foundational capabilities that empo...
2 weeks ago
Learning and Development Program Specialist
$85K - $100K *
Pioneer modern learning experiences by designing impactful training programs and resources. Leverage AI tools for e-learning development and facilitate engaging sessions to drive employee growth and s...
Reposted 1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.