Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$66K - $138K *

Join a dynamic team to lead enterprise software implementations, guiding clients from discovery to deployment. Leverage your consulting expertise and technical skills to drive project success and enha...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Empower customer success by leading product-solution ownership, crafting tailored solutions, and managing implementation scope across cross-functional teams. Drive technical discovery and ensure seaml...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $173K *

Join us to develop and maintain security tools, investigate risks, and enhance team operations. Collaborate with experienced engineers while gaining hands-on experience in a supportive environment, se...

Seattle, WARemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $123K *

Champion AI innovation by driving tool adoption, engineering practices, and workforce enablement across the enterprise. Collaborate with cross-functional teams, influencing leaders and building future...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K *

Take ownership of product health and growth by directing AI coding agents, ensuring quality and efficiency in production. Collaborate with teams to deliver impactful changes while maintaining document...

Eugene, ORRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Champion project success by managing timelines, resources, and stakeholder communication. Drive seamless implementation experiences while collaborating with cross-functional teams to deliver value-dri...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $130K *

Elevate your career as an Intermediate DevOps Engineer, collaborating on infrastructure and reliability initiatives. Contribute to CI/CD practices and support AI-driven projects while ensuring securit...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $116K *

Empower progress at the core of payment processing by developing and deploying production code. Collaborate with senior engineers to enhance transaction routing systems and gain hands-on experience in...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Elevate your career by providing technical leadership on high-impact cloud projects. Collaborate with a distributed team to enhance our cloud platform's efficiency and drive strategic initiatives acro...

Plano, TXRemote

2 days ago

  •   11 - 15 years exp.  •   Staffing

$160K - $190K *

Elevate healthcare solutions by transforming complex data needs into scalable systems. Collaborate with cross-functional teams to design and build data pipelines and insightful dashboards that enhance...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$143K - $196K *

Unlock potential by designing scalable data solutions and optimizing ETL workflows. Collaborate with diverse teams to create impactful analytics products that drive decision-making and enhance operati...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$112K - $150K *

Shape the future of communication technology by providing expert technical support and training to diverse clients. Collaborate with sales and engineering teams to deliver innovative solutions while m...

Phoenix, AZRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $145K *

Empower innovation by delivering resilient software solutions, driving data migration, and enhancing customer onboarding experiences. Collaborate in a dynamic team to build automation and support seam...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team as a SOC Engineer, where you'll onboard customers into managed security services, configure Microsoft security tools, and ensure reliable telemetry across diverse environments, all...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $220K *

Join a team that's redefining product development by transforming innovative ideas into user-friendly software. Collaborate with design and engineering to drive projects from concept to launch, ensuri...

New York City, NYRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $110K *

Join a dynamic team as you drive growth by designing tailored software solutions for schools. Leverage your technical expertise to engage clients, deliver impactful demos, and collaborate with cross-f...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Drive the global marketing strategy for a technology partner ecosystem, enhancing customer experiences through seamless integrations. Collaborate with cross-functional teams to create impactful go-to...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $175K *

Shape technical innovation by leading cross-team efforts in system architecture and development. Drive scalable improvements, mentor peers, and influence business outcomes while ensuring long-term mai...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $205K *

Lead the charge in architecting AI-driven solutions for enterprise clients, transforming complex data governance challenges into actionable insights. Collaborate with stakeholders to shape product evo...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$77K - $130K *

Unlock potential by leading innovative SaaS initiatives that enhance customer experiences and drive business growth. Collaborate with cross-functional teams to shape product strategy, leveraging AI to...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to enhancing healthcare technology by developing and maintaining our Electronic Health Record platform using Ruby. Collaborate in an agile environment to deliver impactful...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Champion technical integration efforts with partners, ensuring alignment with requirements while delivering enablement and support. Collaborate with sales and engineering teams to drive successful par...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$194K - $285K *

Lead the end-to-end application lifecycle by shaping product strategy and improving customer workflows, ensuring reliable and secure software deployment across diverse environments while collaborating...

Milpitas, CARemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a team that's dedicated to enhancing application services in cloud environments. You'll install and upgrade applications while collaborating with experts to ensure optimal performance and support...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Oversee quality engineering initiatives by enhancing validation practices, establishing scalable strategies, and improving release evidence in collaboration with cross-functional teams to ensure robus...

San Francisco, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.