Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$100K - $120K *

Champion the technical side of sales by delivering tailored demos, managing RFPs, and collaborating on complex deals. Immerse yourself in the sales cycle, ensuring prospects see the value of our solut...

Chicago, ILRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$106K - $130K *

Shape product outcomes by leveraging your expertise in SaaS and fintech. Collaborate with cross-functional teams to drive product development, enhance customer value, and utilize AI tools for strategi...

Colorado Springs, CORemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Optimize device lifecycle management by leading performance, strategy, and vendor relations. Collaborate with teams to ensure compliance and enhance merchant services while driving cost efficiency and...

St. Louis, MORemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $250K *

Engineer seamless deployment automation for secure environments, enhancing reliability and speed. Collaborate with teams to create reusable solutions, ensuring high-quality software delivery in air-ga...

Fort Washington, MDRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $140K *

Empower your career by tackling complex technical challenges as a Senior Engineer. Collaborate with cross-functional teams to design scalable solutions, mentor peers, and drive innovation in a dynamic...

Naperville, ILRemote

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Join a team that's redefining energy solutions by architecting robust data pipelines. Collaborate with product teams to optimize data ingestion and ensure reliability, supporting analytics and AI init...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $140K *

Lead the charge in designing and building scalable software solutions, owning features from concept to deployment while mentoring junior engineers and collaborating across teams to enhance payment pro...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $203K *

Join a team that's redefining Unity platform support for Android ecosystems. Collaborate on optimizing performance across devices, enabling seamless deployment for developers while enhancing user expe...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Engage in the design and implementation of scalable backend systems that transform customer behavior into actionable marketing triggers, ensuring reliability and operational excellence across high-vol...

Toronto, ONRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Elevate your career by architecting scalable analytics systems and AI-driven workflows that empower decision-making across our enterprise SaaS business, paving the way for innovation and growth in a d...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$135K - $160K *

Lead the design and development of our enterprise data platform, driving initiatives for data ingestion, storage, and transformation. Collaborate with cross-functional teams to enhance data governance...

CanadaRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$97K - $225K *

Empower customer advocacy by managing the full lifecycle of customer stories, securing references, and collaborating with cross-functional teams to enhance market visibility and drive strategic growth...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$114K - $155K *

Transform the testing landscape by developing automated solutions for AI products. Collaborate with cross-functional teams to enhance testing strategies, ensuring quality and reliability in a fast-pac...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Transform business workflows by developing and maintaining applications that enhance productivity and information sharing across teams. Collaborate with IT and business units to deliver innovative sol...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Elevate customer success by guiding clients through their journey, maximizing product value, and fostering strategic partnerships. Collaborate cross-functionally to enhance user experience and drive r...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $140K *

Advance your career by driving full-cycle recruitment for diverse Sales and Go-To-Market roles. Collaborate with leadership to attract top talent, enhance candidate experience, and optimize hiring pro...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$131K - $200K *

Join a team that's shaping the future of data platforms by developing scalable solutions for analytics and AI workloads. Collaborate on impactful projects using cutting-edge tools to enhance data reli...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$195K - $270K *

Elevate borrower experiences by leading a fullstack engineering team to create intuitive, reliable web and mobile solutions. Shape technical strategy and modernize architecture while fostering collabo...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $285K *

Join a team that's pivotal in ensuring our cloud infrastructure is reliable and scalable. You will build, operate, and enhance production systems using Kubernetes, AWS, and automation, making an impac...

San Mateo, CARemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Pleasanton, CARemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$212K - $222K *

Champion client success as you lead Aera solution deployments, building trusted relationships with executives to drive value and Decision Intelligence roadmaps while managing project delivery and fost...

United StatesRemote

Reposted today

  •   11 - 15 years exp.  •   Information Technology

$110K - $120K *

Explore a pivotal role in leading complex analysis across systems, driving alignment among stakeholders, and enhancing technology solutions. Collaborate with diverse teams to translate business needs...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Unlock potential by joining a dynamic Global SRE team focused on enhancing software reliability and observability. Collaborate with teams to implement best practices and innovative solutions, ensuring...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$224K - $308K *

Transform the MSSP partner landscape by driving adoption, building relationships, and integrating cutting-edge solutions. Collaborate with partners to enhance technical offerings and ensure success ac...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$66K - $138K *

Join a dynamic team to lead enterprise software implementations, guiding clients from discovery to deployment. Leverage your consulting expertise and technical skills to drive project success and enha...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.