Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$152K - $179K *

Drive the development of distributed systems for real-time blockchain data ingestion and indexing, owning services from design to production while enhancing performance and reliability across the plat...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Pioneer the development and enhancement of innovative applications, ensuring seamless integration with services. Leverage technical expertise to transform requirements into high-quality, user-friendly...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate our DevOps capabilities by automating build and deployment processes, ensuring platform health, and enhancing monitoring tools. Collaborate with teams to implement secure, scalable solutions i...

Washington, DCRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Lead the development of innovative Generative AI solutions, overseeing end-to-end processes from design to deployment. Collaborate with cross-functional teams to enhance enterprise systems and ensure...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$290K - $436K *

Elevate our mobile engineering organization by leading teams, driving modernization, and ensuring app performance and quality. Collaborate with cross-functional partners to innovate and mentor future...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $170K *

Shape the future of cloud solutions by architecting and optimizing advanced contact centers. Collaborate with cross-functional teams to leverage AI and AWS technologies, enhancing customer experiences...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

$150K - $180K *

Join a team that's redefining the onboarding experience for human and AI agents by leading innovative UX and engineering teams. Drive growth through strategic roadmap ownership, hands-on leadership, a...

RemoteRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $205K *

Engage with customers to drive adoption and value realization of solutions, managing relationships and risks while supporting highly regulated environments. Collaborate with technical stakeholders to...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $177K *

Transform enterprise infrastructure by embedding with client teams to optimize Kubernetes deployments, streamline migrations, and enhance AI capabilities, ensuring successful platform adoption and ope...

Tennessee, USRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$70K - $110K *

Champion the implementation and support of Windows Server environments, ensuring optimal performance and security across diverse customer infrastructures while collaborating with technical teams and s...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$188K - $265K *

Accelerate progress at the forefront of AI infrastructure by leading technical direction, ensuring platform architecture meets company ambitions, and fostering collaboration across engineering teams f...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform the e-commerce landscape by leading backend architecture and integrations on Adobe Commerce. Drive performance optimization, mentor developers, and ensure operational reliability while colla...

Oregon, USRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$129K - $193K *

Partner with us to transform workflows through innovative AI applications, enhancing both internal operations and user experience. In this high-ownership role, you'll build and evaluate end-to-end sol...

Salt Lake City, UTRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Innovate and shape the technical strategy for a cutting-edge exchange platform. Lead high-impact initiatives, mentor engineers, and drive architectural decisions in a regulated environment to enhance...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $220K *

Lead the charge in defining product strategy and delivery for major client engagements. Collaborate with cross-functional teams, mentor PMs, and navigate complex challenges to ensure successful outcom...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $220K *

Shape the future of product strategy by leading complex client engagements, managing the full product lifecycle, driving cross-functional alignment, and mentoring teams to deliver impactful solutions...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Discover and attract top talent for clients by employing innovative sourcing techniques. Collaborate closely with stakeholders to enhance recruitment practices and immerse yourself in client cultures...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Staffing

$128K - $160K *

Transform partner marketing strategies by developing data-driven co-marketing plans, driving pipeline growth, and aligning sales teams with partners. Collaborate to create impactful campaigns and mana...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Transportation

$67K - $92K *

Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$138K - $165K *

Drive GitLab's Secret Detection and Vulnerability Research efforts to shape security product outcomes. Own the detection lifecycle, ensure content quality, and leverage AI to enhance operational effic...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by owning the end-to-end product surface, driving discovery, design, and migration while collaborating closely with users to solve real market problems in a dynamic healthcare environ...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$196K - $269K *

Join a team dedicated to transforming physical operations through AI by leading the design and evolution of an end-to-end ML platform, empowering product teams to build innovative solutions that enhan...

CanadaRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$188K - $235K *

Drive impactful web experiences by owning development, optimizing performance, and measuring success. Collaborate with marketing and growth teams to enhance conversion rates and streamline processes i...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$76K - $93K *

Accelerate progress at customer success by building strong relationships, driving product adoption, and ensuring customer satisfaction. Collaborate cross-functionally to resolve issues and enhance cus...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $180K *

Join a team that's shaping the future of finance technology by designing and implementing scalable SAP S/4HANA solutions. Leverage your expertise in procurement and logistics to drive operational exce...

Georgia, USRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.