Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$120K - $145K *

Drive your career with impactful Terafina implementation projects, collaborating with cross-functional teams to customize solutions, manage integrations, and support clients through all project phases...

Georgia, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$155K - $190K *

Empower the evolution of web-based services by architecting solutions that enhance user experiences and drive growth, leading cross-functional collaboration while mentoring engineers and establishing...

CanadaRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Drive innovative AI solutions by embedding with enterprise teams, architecting systems, and delivering real-world applications. Collaborate across roles to ensure successful implementation and integra...

Augusta, MERemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform enterprise challenges into AI-driven solutions by embedding with teams, architecting systems, and delivering robust applications that thrive in real-world environments. Engage as a consultan...

Detroit, MIRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive innovation by embedding with enterprise teams to architect and deploy AI systems. Leverage your engineering expertise to solve complex problems and deliver real-world solutions in regulated indu...

Montgomery, ALRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Join a team that's redefining AI integration by embedding with enterprise clients, architecting robust systems, and delivering real-world solutions. Leverage your engineering expertise to drive impact...

Charlotte, NCRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate with us to embed AI solutions directly into enterprise systems. As a Forward Deployed Engineer, you'll architect, build, and optimize real-world applications, collaborating closely with clien...

Topeka, KSRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Empower enterprise teams by architecting and deploying AI systems that integrate seamlessly into existing workflows, ensuring robust performance in regulated environments while collaborating closely w...

Helena, MTRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Unlock your potential as a Forward Deployed Engineer, bridging AI solutions with enterprise needs. Collaborate closely with clients to architect and implement robust systems, ensuring real-world appli...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Advance your career by embedding with enterprise teams to architect and build AI systems that thrive in real environments. Engage as a consultant, operator, and engineer to deliver impactful solutions...

Bismarck, NDRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Shape the future of our iOS platform by designing and implementing scalable features. Collaborate with cross-functional teams to deliver innovative solutions that enhance client interactions with emis...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $148K *

Join a team that's shaping the future of AEC software by leading engineering talent and enhancing workflows. Drive innovation in Autodesk Revit add-ins and tools while fostering a collaborative enviro...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$181K - $245K *

Elevate your career by leading lifecycle marketing strategies that enhance customer engagement, retention, and monetization. Drive impactful programs while managing a high-performing team and collabor...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$117K - $168K *

Join us to deliver exceptional technical support for HPS systems globally. Collaborate with a dynamic team to resolve customer inquiries, enhance satisfaction, and maintain expertise in process contro...

Houston, TXRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Drive your career with a dynamic team focused on building innovative products that delight users. As a Product Manager, you'll lead impactful projects, collaborate closely with engineers, and shape th...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$179K - $254K *

Join a team that's driving the future of mobility and IoT! Oversee product lifecycles, collaborate with executives, and navigate complex networks to align cutting-edge solutions with customer needs an...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Join a team that's dedicated to enhancing integration features across modern and legacy systems. You'll design APIs, deliver high-quality integrations, and collaborate with experienced engineers to dr...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Champion the development of an AI platform by leading a team to architect and build essential systems for AI-driven applications, ensuring reliability and scalability while collaborating with cross-fu...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $110K *

Unlock growth by driving high-impact engagements with C-suite security leaders. Utilize cutting-edge sales tools and collaborate seamlessly with Account Executives to generate valuable pipelines and f...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by engaging with clients to translate technical challenges into innovative solutions. This role combines presales expertise, solution design, and hands-on engineering to drive custome...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Staffing

$150K - $180K *

Innovate a high-performance AI training platform, enhancing ML workflows for autonomous vehicles. Collaborate across teams to optimize model development, ensuring reliability and scalability while pro...

Pittsburgh, PARemote

1 month ago

  •   5 - 7 years exp.  •   Transportation

$160K - $190K *

Unlock your potential as a key player in software development, leading projects from design to deployment. Collaborate with cross-functional teams to enhance applications, optimize performance, and dr...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$82K - $147K *

Unlock potential by driving automated testing strategies and enhancing deployment processes. Collaborate with engineering teams to ensure quality and performance across microservices, while maintainin...

Ottawa, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $115K *

Join us to support advanced Warehouse Robotics in the field, delivering exceptional service and solutions to our North American customers. Leverage your technical expertise and customer empathy to dri...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$139K - $203K *

Transform security solutions by designing high-performance authentication components and leading technical innovations in Windows environments. Collaborate with cross-functional teams to enhance deplo...

Ann Arbor, MIRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.