Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$100K - $130K *
Drive your career forward by contributing to product-focused software development. Engage in coding, debugging, and optimizing performance while collaborating on projects that enhance the software sta...
1 month ago
Staff Software Engineer - Backend
$125K - $150K *
Champion the development of scalable, cloud-native applications, enhancing data pipelines and integrations. Collaborate with teams to transform raw data into actionable insights, driving improvements...
2 weeks ago
$162K - $186K *
Build and enhance backend services for a global insurance platform, collaborating with cross-functional teams to deliver scalable solutions and improve user experience through data-driven insights and...
1 week ago
Senior Attack Engineer, External
$206K - $242K *
Transform external attack capabilities by developing scalable workflows and automating reconnaissance processes. Drive innovation in offensive security, mentor teammates, and contribute to a high-impa...
1 week ago
Senior Supplier Development Engineer
$110K - $130K *
Lead the charge in optimizing supplier performance and innovation. Drive a team to enhance supplier capabilities, ensuring high-quality product delivery while fostering strategic relationships and con...
1 week ago
Senior Supplier Development Engineer
$97K - $122K *
Advance your career by leading supplier development initiatives that enhance performance and innovation. Collaborate with cross-functional teams to deliver high-quality products while driving continuo...
1 week ago
Senior People Business Partner, Engineering
$115K - $194K *
Unlock your potential as a strategic partner to senior Engineering leaders, driving organizational change and fostering a high-performance culture across global teams in a fast-paced tech environment...
2 weeks ago
Staff Software Engineer- AI Platform
$150K - $180K *
Develop and manage scalable AI infrastructure solutions, ensuring secure access to foundation models. Collaborate with cross-functional teams to enhance platform capabilities and drive AI adoption whi...
1 week ago
Staff Solutions Engineer, MSSP Ecosystem Partner
$224K - $308K *
Unlock potential by leading and scaling our MSSP partner business across North America, combining technical leadership with hands-on architecture engagements to drive strategic growth and adoption of...
2 weeks ago
Senior Infrastructure Engineer
$163K - $224K *
Transform your career by automating and improving infrastructure systems, collaborating with engineering teams, and enhancing operational efficiency as part of a dynamic team focused on self-service s...
Reposted 2 weeks ago
$117K - $157K *
Join a team that's transforming enterprise AI solutions through innovative design and deployment. Leverage your expertise to build secure, scalable AI platforms that enhance business processes and dri...
1 week ago
Senior Manager, Discovery Operations
$120K - $145K *
Shape the future of discovery operations by leveraging your legal expertise and leadership skills to enhance service delivery and team performance, ensuring top-quality results and efficient workflows...
Reposted 1 month ago
$96K - $115K *
Advance your career by building innovative solutions for fleet payments and expense management. Collaborate with cross-functional teams to design, develop, and implement scalable applications that enh...
2 weeks ago
Senior Engineer, Agentic Engineering Governance, Open Source
$153K - $166K *
Join a team that's shaping the future of AI governance in software development. As a Senior Engineer, you'll design policies and tools that ensure safe, effective use of AI coding agents, empowering d...
2 weeks ago
Senior Backend Engineer - Client integrations (USA)
$192K - $246K *
Transform client integrations by designing robust APIs that enhance our platform's efficiency. Collaborate with a talented global team, focusing on fast-paced problem-solving in a growing, innovative...
Reposted 2 days ago
Engineering Manager, Proactive Security - Platform
$193K - $285K *
Empower the Security Engineering team by leading the technical vision for platform hardening across global operations, ensuring a secure and resilient delivery network through innovative practices and...
1 month ago
Technical Support Professional
$80K - $100K *
Join a team that's dedicated to providing exceptional technical support for enterprise software applications. Collaborate with customers and development teams to troubleshoot issues, enhance software...
4 days ago
Software Development Manager, Commerce
$135K - $160K *
Lead the charge in shaping innovative Commerce solutions, guiding a high-performing engineering team to deliver exceptional customer experiences while driving technical excellence and strategic decisi...
1 week ago
Staff Software Engineer, Developer Ecosystem
$217K - $303K *
Lead the charge in shaping the future of our developer platform. Collaborate across backend, platform, and full-stack systems to enhance developer experiences and drive innovation in app development...
Reposted 3 weeks ago
Senior Software Engineer II, Mobile - Revenue Experiences (AI Native)
$118K - $216K *
Transform premium user experiences by owning the development and maintenance of features that drive revenue growth. Collaborate with cross-functional teams to deliver high-quality, AI-enhanced solutio...
2 weeks ago
$110K - $130K *
Empower transformative telehealth solutions by designing and implementing robust software infrastructure. Join a dynamic team to innovate, automate, and streamline applications, impacting the healthca...
Reposted today
Senior Solutions Engineer, Enterprise (Canada)
$180K - $230K *
Join our Enterprise team as a Senior Solutions Engineer, driving success for customers by shaping deal strategies, showcasing platform value, and acting as a trusted advisor. Collaborate across teams...
4 days ago
Senior Platform Engineer -AI / Platform Lead
$135K - $160K *
Transform your career by leading platform engineering initiatives that enhance developer experience and operational excellence. Drive technical ownership across the software lifecycle, shaping the pla...
2 weeks ago
Global Program Manager, Customer Experience Center
$100K - $150K *
Unlock your potential by leading the operational backbone of a new Customer Experience Center. Drive launch readiness, manage vendor relationships, and ensure seamless program execution to deliver exc...
5 days ago
Principal Technical Account Manager
$190K - $220K *
Shape the future of global accounts by aligning technical strategy with business vision. Engage with C-suite stakeholders to drive innovation, define KPIs, and integrate AI analytics into service deli...
3 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.