Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$105K - $163K *
Transform database environments by leading architecture and administration efforts across multiple platforms, ensuring compliance and performance for mission-critical applications in a dynamic, remote...
2 weeks ago
Senior Software Development Engineer - Verity Solutions - Remote
$130K - $217K *
Lead the charge in designing innovative, scalable software solutions that transform complex processes into actionable insights, partnering with diverse teams to deliver high-performance applications f...
Reposted 2 weeks ago
System Engineer (in office & remote)
$85K - $100K *
Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...
2 weeks ago
Staff Software Engineer, Care Experience
$151K - $309K *
Lead the charge in transforming care agent tools, enhancing system reliability and performance. Collaborate with cross-functional teams to design and implement solutions that streamline support proces...
Reposted yesterday
$120K - $150K *
Unlock potential by embedding with customers to drive technical adoption and outcomes. Leverage your enterprise experience to build, deploy, and troubleshoot solutions while fostering trust with execu...
2 weeks ago
Program Lead, AV Remote Assistance Partner Enablement
$162K - $180K *
Join a team that's redefining global operations for Remote Assistance, driving program launch and evolution across diverse AV partners. This role demands high autonomy and strategic decision-making to...
2 weeks ago
Staff Software Engineer - Onboarding and Migrations
$156K - $196K *
Develop and maintain scalable backend applications and data pipelines, leveraging cloud infrastructure and modern programming languages to enhance system performance and support data analytics, while...
1 week ago
Staff Software Engineer, On-Prem
$205K - $285K *
Transform the on-premises CI/CD landscape by enhancing reliability, simplifying installations, and driving technical strategy. Collaborate with teams to build tools that empower engineers and ensure s...
2 weeks ago
$150K - $180K *
Unlock potential by driving new business with large enterprises, building trusted relationships with executive buyers, and guiding complex sales from discovery to close, while collaborating across tea...
Yesterday
$130K - $150K *
Join a team that's redefining cloud infrastructure by designing, automating, and securing enterprise platforms. Collaborate with cross-functional teams to implement CI/CD pipelines and cloud-native so...
4 days ago
$125K - $155K *
Grow your career with a dynamic team focused on designing and implementing scalable systems. Collaborate on complex projects, mentor peers, and drive technical excellence while contributing to impactf...
1 week ago
$162K - $185K *
Drive strategic product development to meet growth goals, prioritizing user impact and results while collaborating with cross-functional teams to deliver innovative solutions that resonate with both B...
Reposted 5 days ago
$198K - $233K *
Empower a team of engineers by architecting a robust AI-driven development pipeline, enhancing workflows across mobile and backend systems, and ensuring reliable, efficient software delivery for milli...
1 week ago
Senior Data & AI Platform Engineer
$125K - $150K *
Join a dynamic team to design and build a robust data platform that enhances product performance and supports AI initiatives, ensuring data integrity and accessibility for internal and customer-facing...
3 weeks ago
Engineering Manager, Data Streaming
$225K - $265K *
Accelerate progress at a mission-critical team, leading Data Streaming to enhance data ingestion pipelines. Build a skilled team, ensure pipeline reliability, and collaborate cross-functionally to sup...
1 week ago
$175K - $185K *
Shape the future of product marketing by crafting compelling narratives and strategies. Collaborate with cross-functional teams to translate technical capabilities into impactful content and drive suc...
3 weeks ago
Staff Backend Engineer - Submission Processing
$222K - $314K *
Drive innovation by designing and implementing LLM-based systems that tackle complex problems in data processing, empowering the team with your technical direction and expertise while overseeing impac...
Reposted yesterday
$125K - $150K *
Empower your career by leading and scaling a multidisciplinary engineering team in full-stack and data engineering. Drive impact through collaboration and technical excellence, ensuring quality and in...
Reposted 1 month ago
$90K - $110K *
Join a team that's dedicated to empowering customers through technical expertise and support. As a key partner, you'll guide clients in deploying and maximizing our solutions, ensuring they achieve th...
2 days ago
Software Engineer 4/5 - Data and Feature Infrastructure, AI Platform
$466K - $500K+*
Elevate your career by building a cutting-edge ML data platform that enhances productivity for ML practitioners. Collaborate with experts to create innovative solutions for feature computation and sha...
Reposted 2 days ago
$110K - $130K *
Transform client experiences by leading a cross-functional team as a Senior Full Stack Engineer, driving technical solutions and product enhancements while operating independently during U.S. hours to...
4 days ago
$94K - $157K *
Unlock your potential as a Senior Software Developer, designing and integrating critical applications for national security. Collaborate cross-functionally while leveraging your expertise in software...
Yesterday
$170K - $190K *
Develop and scale backend systems for a data infrastructure platform, focusing on PostgreSQL, Kafka event pipelines, and GraphQL APIs. Collaborate across teams to enhance data usability and support cl...
3 weeks ago
Senior Global Product Manager, Enabling Technologies
$120K - $145K *
Lead strategic product initiatives in advanced surgical technologies, driving development and commercialization efforts. Collaborate with cross-functional teams to enhance orthopedic outcomes and proc...
2 weeks ago
Advanced Customer Success Manager
$90K - $110K *
Champion customer success by building strong relationships, ensuring seamless contract processing, and delivering top-notch service. Collaborate with diverse stakeholders to resolve issues and enhance...
Yesterday
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.