Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$135K - $160K *

Engage with engineers to enhance developer workflows and tools. Own the product lifecycle from discovery to adoption, ensuring high-quality internal software that meets user needs and drives efficienc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Lead the charge in resolving complex customer issues by bridging support and engineering. Collaborate with teams to investigate, troubleshoot, and advocate for customer needs while enhancing technical...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $160K *

Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Contribute to our Developer Advocacy efforts by engaging with global developer communities, creating technical content, and showcasing Network APIs. Shape our strategy and build a thriving technical c...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$200K - $220K *

Innovate high-performance services by collaborating with engineers to design, implement, and optimize scalable systems, ensuring reliability and efficiency in a distributed environment...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$242K - $285K *

Transform the customer success landscape by leading technical teams, driving integration health, and enhancing revenue through strategic partnerships and innovative solutions in the programmatic ecosy...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Join our team as a Senior Customer Success Engineer, where you'll tackle complex technical challenges, mentor peers, and enhance processes to elevate customer success across our product portfolio...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$157K - $180K *

Join a team that's driving innovation by building AI-powered tools for a vibrant community of diverse software engineers. You'll blend hands-on engineering with community management to enhance technic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$279K - $333K *

Shape the future of customer engagement by leading a dynamic Solutions Engineering team. Drive strategic initiatives, foster collaboration across departments, and deliver innovative AI-driven solution...

Nye, MTRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of cloud security solutions by leading technical sales pursuits, collaborating with clients and internal teams to deliver tailored compliance strategies and drive successful implement...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$225K - $265K *

Drive the development of seamless integrations for security platforms, leading a team to deliver high-quality, reliable products that enhance customer security stacks and ensure compatibility with evo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Transform your career by developing innovative software solutions in a collaborative Agile environment. Engage in all phases of the software development lifecycle while enhancing cybersecurity and ide...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$121K - $191K *

Partner with us to drive engineering transformation by managing customer success throughout the implementation and renewal process, ensuring high product utilization and alignment with business goals...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$195K - $307K *

Shape the future of AI/ML solutions by leading design and deployment efforts, coding across diverse platforms, and mentoring teams to enhance customer experiences and operational efficiency...

San Francisco, CARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Elevate developer engagement by representing Render at events, crafting workshops, and shaping technical direction. Drive community feedback into product enhancements while building strong relationshi...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$199K - $235K *

Lead the charge in building robust backend services that streamline customer onboarding and provisioning workflows, ensuring seamless activation and reliable integrations across teams for optimal user...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$171K - $248K *

Elevate fan support through innovative technology and collaborative leadership. As a technical manager, drive the vision and execution for a best-in-class support experience, empowering your team to e...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$225K - $265K *

Shape the future of secure administration by leading a dynamic engineering team focused on backend services, user access, and account management. Drive innovation while ensuring operational excellence...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Unlock potential by driving the evolution of AWS environments and CI/CD pipelines, enhancing observability and security, while collaborating with engineers to optimize platform reliability and perform...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in delivering tailored, technical solutions that drive sales success. Collaborate with teams to enhance demos, manage proposal responses, and ensure seamless implementation transitions...

Atlanta, GARemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $181K *

Drive the development of an innovative Excel plugin, integrating AI-driven market intelligence for financial professionals. Collaborate with teams to optimize performance and enhance user experience...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$132K - $181K *

Join a team that's redefining financial technology by integrating AI into Excel. You'll develop a powerful plugin that enhances decision-making for financial professionals, ensuring seamless performan...

CanadaRemote

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$157K - $190K *

Elevate the AI ecosystem by driving the adoption of innovative tools and platforms. Collaborate with cross-functional teams to create impactful developer experiences, technical content, and prototypes...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $140K *

Drive your career with a hands-on role that bridges technical deployment, integration, and customer engagement. Collaborate with teams to deliver tailored solutions, troubleshoot complex issues, and e...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Develop and implement integrations between Army work-request and financial systems with IBM Maximo, ensuring seamless data flow and automated reconciliation while adhering to secure coding practices a...

Fort Campbell, KYRemote

1 month ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.