Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$135K - $160K *

Champion the delivery of innovative data solutions, leading cross-functional teams to modernize platforms and drive AI integration. Ensure project success through effective management of scope, qualit...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Inspire delivery excellence by leading a diverse portfolio of 20+ Scrum teams across regions. Align engineering outcomes with client priorities, enhance AI adoption, and drive measurable value through...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$165K - $225K *

Unlock your potential by designing and operating robust Kubernetes infrastructure. Collaborate with cross-functional teams to ensure high-performance, reliable systems that support enterprise-scale AI...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $112K *

Lead the charge in managing complex projects within the Education portfolio, ensuring effective coordination across teams and stakeholders while driving impactful outcomes in higher education and appl...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $155K *

Unlock potential by rapidly transforming customer insights into innovative prototypes. Collaborate with a dynamic team to build scalable products from scratch, leveraging AI tools and existing platfor...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

United StatesRemote

Reposted 5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $140K *

Lead the charge in delivering innovative healthcare solutions by engaging with clients, understanding their needs, and providing technical guidance throughout the sales process to drive successful out...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$138K - $230K *

Join a dynamic team to deliver professional services, guiding public sector clients in adopting GitLab through installations, migrations, and training. Balance technical expertise with project managem...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$147K - $210K *

Empower your career with a role focused on developing large-scale infrastructure and distributed systems. Collaborate with teams to enhance cloud technologies and deliver critical services for diverse...

Cambridge, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower our engineering teams by leading technical recruitment efforts. Dive deep into candidate sourcing, build strong pipelines, and enhance the hiring process while ensuring a positive candidate ex...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Lead the charge in driving program delivery and portfolio management for a dynamic Security team, ensuring effective execution of enterprise initiatives while fostering cross-functional collaboration...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $289K *

Lead the charge in transforming customer integrations by leveraging AI and advanced technologies. Collaborate with clients to design and implement solutions that enhance business outcomes and drive sa...

Vienna, VARemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $214K *

Lead the charge in designing and implementing enterprise Finance solutions, optimizing processes, and driving global transformation initiatives through innovative technology and collaboration with sta...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $145K *

Join a dynamic Reliability team as a Senior Database Engineer, enhancing database performance and reliability. Collaborate across engineering to optimize distributed databases, ensuring high availabil...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $170K *

Lead the development of scalable systems, balancing individual contributions with technical guidance. Collaborate across teams to tackle complex engineering challenges in security and AI, while evolvi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $185K *

Lead the charge in transforming developer workflows and API architecture for enterprise AI applications. Collaborate with engineering teams to eliminate friction and enhance the developer experience a...

Ontario, CARemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Empower our Enterprise customers by enhancing product adoption and health. Collaborate with cross-functional teams to deliver tailored solutions, ensuring exceptional experiences for high-growth organ...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $139K *

Drive the transformation of employee experiences by leading a multi-year Digital Employee Experience (DEX) program. Oversee analytics, enhance productivity, and implement AI-driven solutions to optimi...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $159K *

Unlock potential by joining a dynamic web engineering team to design, develop, and maintain scalable applications. Collaborate with cross-functional teams, mentor engineers, and enhance CI/CD practice...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $200K *

Join a team that's dedicated to enhancing user engagement through innovative front-end solutions. You'll leverage modern web technologies to build secure, high-performance financial applications that...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $220K *

Drive the development of innovative security systems using AI/ML, managing risk across identity and access management. Collaborate with cross-functional teams to enhance security while maintaining ope...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $170K *

Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $180K *

Drive impactful GTM systems strategy by optimizing processes and technology. Collaborate with cross-functional teams to enhance customer engineering workflows, ensuring alignment and continuous improv...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Join a dynamic team as a Senior Customer Success Architect, focusing on AI adoption. Lead complex engagements, design tailored solutions, and drive measurable outcomes for enterprise clients, bridging...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.