Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$150K - $180K *

Transform enterprise search and AI capabilities as a Senior Staff Inbound Product Manager. Lead a team to enhance user experiences, drive innovation, and shape product strategy for impactful, customer...

Addison, TXRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$173K - $211K *

Champion the execution of API strategies, leading teams to deliver secure enterprise APIs and innovative solutions while aligning technology with business goals and fostering a high-performing enginee...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $176K *

Engineer innovative solutions as a Tech Lead, driving architectural evolution and technical excellence for a global web platform while enhancing digital customer experiences through advanced AI integr...

CanadaRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K *

Take ownership of innovative cloud security solutions by engineering autonomous AI tools that meet complex requirements, ensuring robust security and efficiency in high-velocity environments. Drive pr...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engage in full stack development to create innovative software solutions, collaborating with experts to enhance user experiences and drive client success through automation, security, and best practic...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Optimize customer engagement by architecting automated workflows and data-driven insights. Collaborate with teams to enhance communication strategies and drive measurable outcomes, ensuring a seamless...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$112K - $193K *

Drive the architecture and development of cloud-native infrastructure across AWS, Azure, and GCP. Lead initiatives in cloud governance, security, and automation while promoting engineering excellence...

Eden Prairie, MNRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$270K - $300K *

Elevate your career by owning a territory for enterprise accounts, driving complex sales cycles, and building AI solutions. Collaborate with cross-functional teams to deliver value and scale innovativ...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$113K - $169K *

Join a team that's shaping the future of software applications by providing technical expertise and customer solutions. Collaborate with cross-functional teams to drive product development and enhance...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Join a team that's designing the next-gen routing platform for enterprise contact centers. You'll develop scalable backend services for real-time interaction distribution, collaborating across teams t...

Phoenix, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Build innovative routing engines for enterprise-scale contact centers, optimizing real-time distribution of interactions across various channels. Collaborate with cross-functional teams to enhance per...

Houston, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Deliver innovative routing solutions for enterprise-scale contact centers. Design and build a robust routing engine that intelligently distributes interactions across various channels, ensuring high a...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in designing and developing a cutting-edge routing engine for enterprise-scale contact centers, ensuring real-time distribution of interactions across various channels while optimizing...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Empower enterprise-scale contact centers by designing and developing a cutting-edge routing engine. Collaborate across teams to ensure intelligent distribution of interactions, optimizing for performa...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's redefining contact center technology by designing and building a cutting-edge routing engine. You'll develop scalable backend services for real-time interaction distribution, collab...

Vancouver, BCRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Innovate the future of enterprise contact centers by designing a robust routing engine that intelligently distributes interactions across various channels, ensuring high performance and scalability in...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Engineer the future of contact center technology by developing a robust routing engine that intelligently distributes interactions across various channels, ensuring high availability and performance i...

Austin, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the design and development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels while collaborating with cross...

Philadelphia, PARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's designing and building a cutting-edge routing platform for enterprise contact centers. Develop scalable backend services for real-time interaction distribution, ensuring high availa...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Pioneer the development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels. Collaborate with cross-functional team...

Montreal, QCRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $170K *

Champion the development and readiness of our Solutions Engineering team by creating impactful enablement programs and training that drive technical excellence and improve deal execution. Collaborate...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$71K - $112K *

Transform the patient experience by providing education and support for individuals with primary immunodeficiency. Engage with patients and healthcare professionals while ensuring compliance with regu...

Massachusetts, USRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$153K - $213K *

Drive efficiency by automating internal processes, enhancing productivity across teams. Collaborate with stakeholders to identify bottlenecks, implement AI solutions, and ensure measurable impact on w...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Join a dynamic team to design and develop innovative mobile solutions across Android and iOS. Take ownership of projects, collaborate with peers, and contribute to the broader tech stack while enhanci...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$180K - $240K *

Transform the future of distributed systems by designing and building robust platform components. Collaborate with teams to ensure reliability and scalability in mission-critical environments, driving...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.