Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Staff Inbound Product Manager - AI Search
$150K - $180K *
Transform enterprise search and AI capabilities as a Senior Staff Inbound Product Manager. Lead a team to enhance user experiences, drive innovation, and shape product strategy for impactful, customer...
2 days ago
Sr Manager Technology - API Platform
$173K - $211K *
Champion the execution of API strategies, leading teams to deliver secure enterprise APIs and innovative solutions while aligning technology with business goals and fostering a high-performing enginee...
2 days ago
Principal Software Engineer - Marketing Technology
$140K - $176K *
Engineer innovative solutions as a Tech Lead, driving architectural evolution and technical excellence for a global web platform while enhancing digital customer experiences through advanced AI integr...
2 days ago
Cloud Security Software Engineer
$115K *
Take ownership of innovative cloud security solutions by engineering autonomous AI tools that meet complex requirements, ensuring robust security and efficiency in high-velocity environments. Drive pr...
Reposted 3 weeks ago
$110K - $130K *
Engage in full stack development to create innovative software solutions, collaborating with experts to enhance user experiences and drive client success through automation, security, and best practic...
3 days ago
$95K - $115K *
Optimize customer engagement by architecting automated workflows and data-driven insights. Collaborate with teams to enhance communication strategies and drive measurable outcomes, ensuring a seamless...
Yesterday
Lead Cloud Software Engineer - Remote
$112K - $193K *
Drive the architecture and development of cloud-native infrastructure across AWS, Azure, and GCP. Lead initiatives in cloud governance, security, and automation while promoting engineering excellence...
Reposted 3 weeks ago
$270K - $300K *
Elevate your career by owning a territory for enterprise accounts, driving complex sales cycles, and building AI solutions. Collaborate with cross-functional teams to deliver value and scale innovativ...
Today
$113K - $169K *
Join a team that's shaping the future of software applications by providing technical expertise and customer solutions. Collaborate with cross-functional teams to drive product development and enhance...
2 weeks ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Join a team that's designing the next-gen routing platform for enterprise contact centers. You'll develop scalable backend services for real-time interaction distribution, collaborating across teams t...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Build innovative routing engines for enterprise-scale contact centers, optimizing real-time distribution of interactions across various channels. Collaborate with cross-functional teams to enhance per...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Deliver innovative routing solutions for enterprise-scale contact centers. Design and build a robust routing engine that intelligently distributes interactions across various channels, ensuring high a...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Lead the charge in designing and developing a cutting-edge routing engine for enterprise-scale contact centers, ensuring real-time distribution of interactions across various channels while optimizing...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Empower enterprise-scale contact centers by designing and developing a cutting-edge routing engine. Collaborate across teams to ensure intelligent distribution of interactions, optimizing for performa...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Join a team that's redefining contact center technology by designing and building a cutting-edge routing engine. You'll develop scalable backend services for real-time interaction distribution, collab...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Innovate the future of enterprise contact centers by designing a robust routing engine that intelligently distributes interactions across various channels, ensuring high performance and scalability in...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Engineer the future of contact center technology by developing a robust routing engine that intelligently distributes interactions across various channels, ensuring high availability and performance i...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Lead the design and development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels while collaborating with cross...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Join a team that's designing and building a cutting-edge routing platform for enterprise contact centers. Develop scalable backend services for real-time interaction distribution, ensuring high availa...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Pioneer the development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels. Collaborate with cross-functional team...
1 week ago
Senior Technical Enablement Manager
$140K - $170K *
Champion the development and readiness of our Solutions Engineering team by creating impactful enablement programs and training that drive technical excellence and improve deal execution. Collaborate...
Reposted 1 month ago
IG Community Support Advocate I
$71K - $112K *
Transform the patient experience by providing education and support for individuals with primary immunodeficiency. Engage with patients and healthcare professionals while ensuring compliance with regu...
5 days ago
Senior Product Manager, Applied AI
$153K - $213K *
Drive efficiency by automating internal processes, enhancing productivity across teams. Collaborate with stakeholders to identify bottlenecks, implement AI solutions, and ensure measurable impact on w...
3 weeks ago
$130K - $150K *
Join a dynamic team to design and develop innovative mobile solutions across Android and iOS. Take ownership of projects, collaborate with peers, and contribute to the broader tech stack while enhanci...
3 days ago
Senior/Staff Software Engineer (Platform and Execution Model)
$180K - $240K *
Transform the future of distributed systems by designing and building robust platform components. Collaborate with teams to ensure reliability and scalability in mission-critical environments, driving...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.