Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$91K - $163K *

Drive innovation in cloud infrastructure by developing advanced Terraform modules and mentoring engineers. Lead technical delivery and enhance platform capabilities across Azure and AWS, ensuring secu...

Eden Prairie, MNRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$159K - $239K *

Engage in the full software development lifecycle for Windows-on-Snapdragon products. Collaborate with Agile teams to design, develop, and debug features while coordinating with stakeholders to resolv...

Washington, DCRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$203K - $345K *

Champion the vision for Agentic Software Delivery, spearheading strategic innovation across CI, CD, and observability to enhance software delivery automation and customer experience while driving reve...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Unlock potential by leading complex engineering initiatives across Microsoft 365 collaboration services, ensuring secure, reliable solutions while mentoring engineers and enhancing platform health thr...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$139K - $235K *

Transform customer infrastructure management by owning the product vision and roadmap for a key control plane. Collaborate with engineering to enhance user experience and operational efficiency, drivi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Transform your career by designing and developing scalable software solutions using C#, .NET, and Azure. Collaborate in a dynamic team to implement best practices in CI/CD and API development, ensurin...

Richmond Hill, ONRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$171K - $300K *

Take ownership of architecting and developing AI-driven backend solutions for Access Security, enhancing identity intelligence and risk detection while collaborating with cross-functional teams to del...

Minneapolis, MNRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $100K *

Unlock potential by leading a dynamic team of developers to deliver high-quality software solutions, collaborating with stakeholders, and driving strategic project initiatives while fostering a cultur...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$183K - $200K *

Transform the Developer Platform by enhancing infrastructure and deployment processes. Collaborate with teams to ensure safe, efficient product delivery while driving adoption of innovative tooling an...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $170K *

Execute end-to-end digital onboarding of complex AI data center infrastructure, managing cross-functional teams to ensure timely delivery, stability, and optimization of high-performance systems for p...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Pioneer innovative solutions as a Senior Software Engineer, collaborating with a seasoned team to tackle complex challenges. Drive product development in a fully remote environment, focusing on user n...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$95K - $160K *

Elevate your career by supporting senior leaders in a dynamic tech environment. Manage complex calendars, coordinate travel, and streamline processes to enhance productivity and drive success across g...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Inspire customer success by bridging technical expertise with client-facing roles. Guide complex product implementations and integrations, ensuring high-quality support and solutions tailored to diver...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$265K - $290K *

Shape the future of software development by leading an innovative AI-native platform that revolutionizes code generation and review, enabling engineers to build efficiently and collaboratively in a hi...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Shape the future of payroll and integrations by leading product vision and strategy across Canada and the US. Collaborate with a talented team to ensure accuracy and compliance while driving impactful...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate the payroll and integrations product vision, driving initiatives across Canada and the US. Collaborate with cross-functional teams to ensure accuracy and compliance while enhancing customer ex...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform payroll and integrations by leading product vision across Canada and the US. Collaborate with cross-functional teams to ensure accuracy and compliance while driving innovative solutions that...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $114K *

Transform partner engagement by developing and executing enablement programs that educate and empower partners, driving success and contributing to overall business growth through strategic collaborat...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive innovation in software development by implementing features and optimizing performance in an AI-driven environment. Collaborate with cross-functional teams to deliver scalable solutions and enha...

Nebraska, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$131K - $262K *

Elevate partner engagement by leveraging your CX expertise to drive growth and deliver innovative AI-first solutions. Collaborate with channel partners to enhance their Zoom practice and improve custo...

Illinois, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Drive the development and optimization of GTM strategies, leveraging automation and campaign execution across multiple platforms to enhance pipeline generation and account prioritization in a dynamic...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $230K *

Drive market dominance by owning the GTM strategy for innovative AppSec products, collaborating closely with technical teams and sales to ensure successful launches and impactful messaging that resona...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $254K *

Drive innovation by developing scalable Python services and AI-driven solutions. Collaborate with data science teams to enhance pricing automation and improve operational efficiency in a fully remote...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

$131K - $222K *

Shape the future of logistics by developing intelligent planning platforms that optimize freight movement. Collaborate with cross-functional teams to create scalable solutions that enhance supply chai...

Eden Prairie, MNRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$135K - $160K *

Reimagine your career as a Staff Full-Stack Software Engineer, leading technical direction and mentoring teams while developing a cloud-based platform that empowers forensic investigators to uncover c...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.