Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$91K - $163K *

Empower your career by driving innovative software solutions through end-to-end development, collaborating with Agile teams, and leveraging cutting-edge technologies to enhance product quality and eff...

Eden Prairie, MNRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$188K - $276K *

Join a team that's redefining customer onboarding and compliance through innovative product management. Drive strategy, lead cross-functional teams, and enhance user experiences while ensuring top-tie...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Transportation

$116K - $151K *

Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$177K - $257K *

Advance internal AI platforms, enabling efficient engineering workflows for scalable AI agents. Collaborate with teams to build and enhance tools that increase productivity and reduce toil across the...

Boulder, CORemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $95K *

Partner with us to deliver tailored solutions and technical expertise, enhancing customer engagement through product demonstrations and RFP management while collaborating across teams to drive innovat...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$220K - $250K *

Drive the product roadmap for Unify Release Orchestration, enhancing developer experience while coordinating releases across multiple services, engaging customers, and leading initiatives for AI-nativ...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $170K *

Lead the charge in driving new business within Fortune 100 companies, employing strategic sales techniques and a deep understanding of client needs to deliver innovative cloud solutions while navigati...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$255K - $290K *

Drive the technical vision for a complex database platform, ensuring scalability and performance. Lead architecture decisions, mentor engineers, and collaborate across teams to enhance data infrastruc...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$225K - $325K *

Elevate your career by driving innovation in FinTech. As a key engineer, you'll shape the future of revenue management systems, ensuring accuracy and reliability while collaborating across teams to op...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $233K *

Shape the future of our infrastructure by architecting and building a hybrid Kubernetes platform. Lead hands-on initiatives across AWS, ensuring reliability and efficiency while collaborating with cro...

Washington, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$119K - $202K *

Lead the charge in developing innovative software solutions that enhance our proprietary technology platform. Collaborate with cross-functional teams to deliver high-quality applications while optimiz...

Eden Prairie, MNRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$102K - $231K *

Empower innovation by delivering key technical features and mentoring teams. Collaborate across departments to enhance software quality and performance while driving the architectural direction of log...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$102K - $231K *

Lead the charge in developing innovative software solutions that enhance customer experiences. Collaborate with cross-functional teams to deliver high-quality applications while optimizing performance...

Minnesota, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$192K - $202K *

Lead the technical roadmap and modernize data solutions infrastructure, enhancing off-platform integrations and measurement capabilities while driving AI-first engineering initiatives and cross-team c...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $95K *

Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Innovate with AI to enhance HR software. Design and develop scalable web services, lead initiatives, and mentor engineers while focusing on user experience and collaboration in a dynamic environment...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $115K *

Join a dynamic team as you collaborate on innovative electrical designs, progressing from basic tasks to complex projects while ensuring quality and efficiency in a supportive environment...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$93K - $139K *

Explore the intersection of technology and strategy as you drive complex, cross-functional initiatives. Collaborate with diverse teams to enhance project delivery, leveraging AI tools to optimize proc...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$145K - $153K *

Develop and refine algorithmic systems powering ad marketplace operations, leveraging your quantitative expertise to maximize advertiser value while balancing user experience and platform revenue in a...

RemoteRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$135K - $160K *

Join a team that's transforming established businesses by leading software engineering efforts. Drive modernization, coach teams, and implement innovative solutions while delivering high-quality softw...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Take ownership of software engineering initiatives within established companies. Lead teams, modernize development processes, and enhance code quality while delivering impactful software solutions. Co...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate your career by managing IT operations, vendor relationships, and internal projects. Lead endpoint management and ensure service quality while driving technology transitions and compliance init...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $175K *

Drive the integration of AI tools into a secure cloud platform for capital markets, ensuring compliance and security while collaborating with top law firms and engineering teams to enhance document wo...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Elevate your career by joining a dynamic team focused on enhancing ingress proxy services. You'll drive security and performance improvements, owning features from design to production while collabora...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$181K - $213K *

Transform product-led growth by crafting data-driven strategies, enhancing customer experiences with AI, and driving account expansion through collaboration and experimentation across teams...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.