Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$93K - $150K *

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $208K *

Unlock potential by driving technical sales support and solutions for customers. Collaborate with sales teams to achieve targets while providing expert guidance on F5 products and services, ensuring c...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $173K *

Elevate your career by joining a dynamic sales team as a Solutions Engineer, where you'll leverage technical expertise to drive sales, support customers, and deliver innovative F5 solutions that bridg...

Olympia Fields, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $191K *

Unlock potential by driving technical sales solutions for major service providers. Collaborate with sales teams to articulate value propositions, mentor peers, and deliver exceptional customer service...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$192K - $202K *

Lead the charge in architecting and integrating complex systems for a scalable retail platform. Drive multi-quarter projects, collaborate across teams, and mentor junior engineers while ensuring high...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Join a dynamic team as a Full Stack Software Engineer, where you'll design, build, and enhance tools for public agencies. Collaborate across the tech stack to solve real-world problems and drive impac...

Vancouver, BCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $156K *

Unlock your potential as a Solutions Engineer, driving sales success by leveraging technical expertise to address customer challenges and deliver F5 solutions. Collaborate with sales teams to achieve...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Join a team that's dedicated to developing scalable software solutions, designing responsive UIs, and optimizing backend services. Collaborate across functions to drive innovation and champion best pr...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Partner with us to lead enterprise automotive clients in AI adoption, transforming operations and driving measurable results. Collaborate with executives to develop strategies, oversee deployments, an...

Lehi, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate customer success by leading a dynamic team focused on driving adoption, enhancing relationships, and achieving measurable outcomes through collaboration and strategic initiatives across variou...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Design and develop advanced analytics solutions, transforming complex healthcare data into actionable insights using Azure Databricks and Power BI. Collaborate with cross-functional teams to enhance r...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $106K *

Manage high-quality technical support for corporate users, ensuring seamless operation of Windows and macOS devices, Microsoft 365, and endpoint technologies. Drive improvements in support processes a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $180K *

Innovate the future of architectural strategy by leading technical direction, fostering collaboration across teams, and driving scalable solutions that align with business goals while mentoring senior...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Healthcare

$220K - $275K *

Partner with us to drive AI transformation in customer experience. As a Principal Solutions Engineer, you'll guide clients through the design and implementation of innovative AI solutions, ensuring al...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $233K *

Elevate user experiences by enhancing native applications, collaborating cross-functionally to deliver innovative features and integrations, and leveraging your expertise in mobile development to impa...

RemoteRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Empower a talented engineering team by overseeing operations, mentoring staff, and aligning product vision with business needs. Drive high-impact initiatives in a fast-paced environment while promotin...

Atlanta, GARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$137K - $202K *

Shape the future of compensation products by owning the development and management of a comprehensive range-setting tool and analytics roadmap that enhances productivity for Compensation Partners and...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$76K - $186K *

Transform customer advocacy into a strategic engine, leading end-to-end review programs across key platforms. Drive market proof and competitive differentiation while collaborating cross-functionally...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $240K *

Build innovative software solutions for federal partners, focusing on full-stack development, user experience, and secure integrations. Collaborate with cross-functional teams to deliver impactful app...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$243K - $365K *

Empower teams by leading the development of innovative Leader Enablement products. Drive strategy, roadmap execution, and cross-functional collaboration to enhance talent management and coaching solut...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K - $280K *

Engage with us to lead complex software initiatives, driving technical excellence and mentoring teams. You'll shape architecture, tackle challenges, and deliver high-performance solutions that support...

Florida, USRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $140K *

Unlock potential by designing and automating cloud infrastructure, enhancing operational efficiency, and driving strategic improvements in deployment and maintenance processes across teams...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Join a dynamic team to design and implement innovative data solutions, leveraging Azure Databricks and advanced ETL/ELT processes. Empower data-driven insights and mentor fellow engineers while enhanc...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team as you champion quality across the SDLC, promoting best practices in testing. Collaborate cross-functionally to build and scale automated test suites, ensuring reliability and perf...

Salt Lake City, UTRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $175K *

Join us to develop scalable full-stack applications using React, TypeScript, and Java. Collaborate across teams to enhance user experience and contribute to best practices in a cloud-native microservi...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.